{"product_id":"dynamics-365-sales-crm-copilot-gestion-comercial","title":"Setting up Dynamics 365 Customer Experience model-driven apps","description":"\u003ch4\u003e\u003c\/h4\u003e\n\u003ch2\u003eCourse MB-280T01: Configure Dynamics 365 customer experience model-driven apps\u003c\/h2\u003e\n\u003cp\u003eWith model-driven apps, organizations can customize their user experiences with little to no code and create powerful apps that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure \u003cstrong\u003eDynamics 365\u003c\/strong\u003e customer experience model-driven apps, including \u003cstrong\u003eDynamics 365 Sales and Dynamics 365 Customer Insights\u003c\/strong\u003e. In this course, students will learn to create tables and columns, work with \u003cstrong\u003eMicrosoft Dataverse\u003c\/strong\u003e, and configure the user experience within a model-driven app.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv style=\"background-color: #f5f5f5; padding: 25px; border-radius: 8px; margin-top: 40px; text-align: left;\" class=\"instructions\"\u003e\n\n\u003cp style=\"text-align: center;\"\u003e \u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch4 style=\"text-align: center;\"\u003e\n\n\u003cspan style=\"color: rgb(128, 128, 128);\"\u003eLevel: Intermediate - Product: Power Apps - Role: Business Analyst, Business User, Functional Consultant\u003c\/span\u003e\u003cspan style=\"color: rgb(128, 128, 128);\"\u003e\u003c\/span\u003e\n\n\u003c\/h4\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\n\u003cdiv style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 15px; margin: 20px 0;\"\u003e\n\n\u003cdiv style=\"background-color: #f5f5f5; padding: 20px; border-radius: 8px; text-align: center;\"\u003e\n\n\u003cdiv style=\"font-size: 40px; margin-bottom: 10px;\"\u003e⏱️\u003c\/div\u003e\n\n\u003cp style=\"margin: 0; font-weight: 500;\"\u003e\u003cstrong\u003eCourse duration:\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e100 hours\u003c\/strong\u003e\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv style=\"background-color: #f5f5f5; padding: 20px; border-radius: 8px; text-align: center;\"\u003e\n\n\u003cdiv style=\"font-size: 40px; margin-bottom: 10px;\"\u003e💻\u003c\/div\u003e\n\n\u003cp style=\"margin: 0; font-weight: 500;\"\u003e\u003cstrong\u003eModalities and Support:\u003c\/strong\u003e\u003cbr\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"color: rgb(64, 64, 64); text-decoration: underline;\"\u003e\u003ca rel=\"noopener\" title=\"Modalidad Virtual - soporte siempre a tu lado\" href=\"https:\/\/nanfor.com\/pages\/modalidad-formativa-virtual\" style=\"color: rgb(64, 64, 64); text-decoration: underline;\" target=\"_blank\"\u003e\u003cstrong\u003eVirtual, support always by your side\u003c\/strong\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cbr\u003e\u003ca rel=\"noopener\" title=\"Self Learning - Autoaprendizaje\" href=\"https:\/\/nanfor.com\/pages\/modalidad-formativa-self-learning\" target=\"_blank\"\u003e\u003cspan style=\"color: rgb(64, 64, 64);\"\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eSelf Learning, \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cspan style=\"color: rgb(64, 64, 64); text-decoration: underline;\"\u003eSelf-paced learning\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003cdiv style=\"background-color: #f5f5f5; padding: 20px; border-radius: 8px; text-align: center;\"\u003e\n\n\u003cdiv style=\"font-size: 40px; margin-bottom: 10px;\"\u003e🔑\u003c\/div\u003e\n\n\u003cp style=\"margin: 0; font-weight: 500;\"\u003e\u003cstrong\u003eAccess to classroom:\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e3 months\u003c\/strong\u003e\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\n\n\u003c\/div\u003e\n\u003cstyle\u003e\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n\u003c\/style\u003e\n\u003ch4 style=\"text-align: center;\"\u003e\u003cspan style=\"color: rgb(128, 128, 128);\"\u003eDynamics 365 Sales - Dynamics 365 Customer Experience Certification - Dataverse and Power Apps - Dynamics 365 Sales Automation - Microsoft Copilot for Sales - Customer Experience Personalization - Dynamics 365 Customer Insights - Customer Experience Analyst - Dynamics 365 for Marketing and Sales\u003c\/span\u003e\u003c\/h4\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eCourse aimed at \u003c\/h3\u003e\n\u003cp\u003eThis course is designed for IT or marketing professionals who want to learn how to leverage model-driven apps, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft 365 Copilot for Sales for their organizations. Students should be familiar with Microsoft Power Apps and basic data modeling principles. Students should be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eElements of the MB-280T01 collection\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003eIntroduction to using Dataverse\u003c\/li\u003e\n\n\u003cli\u003eCreate relationships, business rules, calculations, and consolidations in Dataverse\u003c\/li\u003e\n\n\u003cli\u003eCustomize the command bar in Power Apps\u003c\/li\u003e\n\n\u003cli\u003eVisualize, import, and export data from Microsoft Dataverse\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eConfiguring Dynamics 365 Customer Experience Model-Driven Apps\u003cstrong\u003e\u003c\/strong\u003e\n\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e1. Introduction to the Dynamics 365 Customer Experience Product Set\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLessons\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eBuilding an Effective Customer Experience with Dynamics 365 Apps\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eDesigning an Integrated Solution with Power Platform and ERP Applications\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eWorking with Copilot in Dynamics 365 Customer Engagement Apps\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eUpon completing this module, you will be able to:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eDescribe how Dynamics 365 customer engagement apps can be used in an organization\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eIdentify the Dynamics 365 customer experience product set and its key feature sets\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eConceive a solution that uses both Dynamics 365 customer engagement and ERP apps to solve a business problem\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2. Getting Started with Microsoft Dataverse\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLessons\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eWorking with environments\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eIntroduction to Microsoft Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCreating and managing tables in Microsoft Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCreating and managing columns in a Microsoft Dataverse table\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eWorking with solutions\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 0: Setting up a Power Platform trial version\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 1.1: Creating and managing tables and columns\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eUpon completing this module, you will be able to:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eUnderstand model-driven apps, the foundation of all proprietary Dynamics 365 applications\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eIdentify the key components of Dataverse, including tables, columns, and relationships\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCreate environments and solutions\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Creating relationships, business rules, calculations, and consolidations in Microsoft Dataverse\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLessons\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eCreating a relationship between tables in Microsoft Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eDefining and creating business rules in Microsoft Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCreating and defining calculations or rollups\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 2.1: Creating calculated and rollup columns\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eUpon completing this module, you will be able to:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eCreate relationships between tables in Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eUnderstand logic such as business rules and how to configure them\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eUnderstand when to use calculated and rollup columns and how to configure them\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Configuring forms, charts, and dashboards in model-driven apps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLessons\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eVisualizing data with Dataverse views\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eConfiguring forms for model-driven apps\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eConfiguring charts and dashboards for model-driven apps\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eConfiguring and customizing a model-driven app\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCustomizing the command bar in model-driven apps\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 4.1 Create a view\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 4.2: Create a form\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 4.3: Create a dashboard\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eLab 4.4: Create a model driven app\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eUpon completing this module, you will be able to:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eIdentify common ways to configure a model-driven app to meet an organization's business needs\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eIdentify the different types of forms available in model-driven apps and how to use them\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eVisualize customer engagement data with charts and dashboards\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Importing and exporting data from Microsoft Dataverse\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLessons\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eUsing Power Query to load data into Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eUsing Microsoft Word and Excel templates with Dataverse\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eUpon completing this module, you will be able to:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eImport data from Dataverse into a model-driven app\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eExport data from the customer relationship management application and use it in other applications\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eCreate your own Word and Excel templates to interact with Dataverse data outside of a model-driven app\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003ePrerequisites\u003c\/h3\u003e\n\u003cp\u003eIt is recommended to be familiar with the basic features of Dynamics 365 Sales and Dynamics 365 Customer Insights, and know how to configure them.\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eLanguage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\n\u003cli\u003eCourse: English \/ Spanish\u003c\/li\u003e\n\n\u003cli\u003eLabs: English \/ Spanish\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eLevel:\u003c\/strong\u003e Intermediate\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e\u003cstrong\u003eRole:\u003c\/strong\u003e Business AnalystFunctional Consultant\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e\u003cstrong\u003eProduct:\u003c\/strong\u003e Dynamics, Dynamics 365, Customer Engagement apps\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003e\u003cstrong\u003eSubject:\u003c\/strong\u003e \u003ca title=\"business applications\" href=\"https:\/\/nanfor.com\/collections\/business-applications\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003eBusiness applications\u003c\/span\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Nanfor","offers":[{"title":"Virtual - 100 hrs","offer_id":48685683507532,"sku":null,"price":695.0,"currency_code":"EUR","in_stock":true},{"title":"Virtual bonus - 115 hours","offer_id":48685683573068,"sku":"","price":855.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0932\/9890\/files\/dynamics-365_1.webp?v=1781887714","url":"https:\/\/nanfor.com\/en\/products\/dynamics-365-sales-crm-copilot-gestion-comercial","provider":"Nanfor","version":"1.0","type":"link"}