Microsoft Certified: Dynamics 365 Fundamentals (CRM)

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Do you want to take this course remotely or in person?

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Whether you are a business stakeholder, an early-career functional consultant, or a student, this certification is a validation of your extensive knowledge of customer engagement applications in Microsoft Dynamics 365, including marketing capabilities and Automation of sales, service and support life cycles.

The Microsoft Certified: Dynamics Fundamentals (CRM) certification might be right for you if you want to:

  • Understand the core capabilities of Dynamic 365 customer engagement apps
  • Validate your Dynamics 365 skills
  • Highlight your understanding of business operations and customer engagement.
  • Demonstrate ability in Dynamics 365 Customer Engagement to move to the next level

It is recommended for tech-savvy individuals with some basic knowledge of business functions such as marketing, sales, and service.

Job role:

  • Business Owner, Business User, Functional Consultant, Student

    Exams required for this certification:

      Information related to training

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      Bonuses for companies