MS-100: Microsoft 365 Identity and Services

Course description

This course covers three core elements of managing Microsoft 365 Enterprise: Microsoft 365 services and tenant management, Microsoft 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and services management, you'll examine all the key components to plan for when designing your Microsoft 365 tenant. Once this planning phase is complete, you'll learn how to set up your Microsoft 365 tenant, including your organization profile, tenant subscription options, component services, accounts and user licenses and security groups. Finally, you'll learn how to manage your tenant, including configuring tenant roles and managing your tenant's health and services. With your Microsoft 365 tenant already set up, you'll examine the key components of managing Microsoft 365. It begins with an introduction to Microsoft 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, and managing devices. Next, you'll transition to setting up Microsoft 365, with a primary focus on setting up Office client connectivity. Finally, you'll see how to manage user-controlled client installations of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments. To wrap up this section, you'll learn how to set up Workplace Analytics and Office telemetry. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section ends with a comprehensive look at application deployment and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You'll then examine how to configure Azure AD Application Proxy, including how to install and register a connector, and how to publish a local application for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Public profile

This course is designed for individuals who aspire to the role of Microsoft 365 Enterprise administrator and have completed one of the role-based Microsoft 365 administrator certification paths.

Items in this collection

• Plan your tenant in Microsoft 365 (7 Unidades)
• Plan your on-premises infrastructure for Microsoft 365 (11 Units)
• Plan your identity and authentication solution for Microsoft 365 (11 Units)
• Plan your supporting infrastructure for Microsoft 365 (7 Units)
• Plan hybrid requirements for Microsoft 365 deployment (6 Units)
• Plan the migration to Microsoft 365 (8 Units)
• Set up the Microsoft 365 experience (7 Units)
• Administration of user accounts and licenses in Microsoft 365 (9 Units)
• Manage groups in Microsoft 365 (6 Units)
• Add a custom domain in Microsoft 365 (7 Units)
• Set up customer connectivity to Microsoft 365 (7 Units)
• Configuring administrative roles in Microsoft 365 (9 Units)
• Manage tenant health and services in Microsoft 365 (6 Unidades)
• Deployment of Microsoft 365 Apps for enterprise (12 Units)
• Manage secure user access in Microsoft 365 (11 Unidades)
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights (8 Unidades)
• Explore Exchange Online as an administrator of Microsoft 365 Enterprise (11 Units)
• Explore SharePoint Online as an administrator of Microsoft 365 Enterprise (10 Units)
• Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator (10 Unidades)
• Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator (7 Unidades)
• Create apps as a Microsoft 365 Enterprise Administrator with Power Apps (8 Unidades)
• Create flows as a Microsoft 365 Enterprise Administrator with Power Automate (8 Unidades)
• Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI (9 Unidades)
• Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents (6 Unidades)
• Explore identity synchronization (7 Unidades)
• Prepare for identity synchronization to Microsoft 365 (8 Unidades)
• Implement directory synchronization tools (8 Unidades)
• Manage synchronized identities (7 Unidades)
• Implement applications in Azure AD (7 Unidades)
• Configure Azure AD Application Proxy (7 Units)
• Explore solutions for external access (8 Units)

Course outline 

Module 1: Design your Microsoft 365 tenant

This learning path focuses on planning the Microsoft 365 experience. This includes planning for the right Microsoft 365 subscription, planning for Microsoft 365 on your on-premises infrastructure, planning for the identity and authentication solution that best suits your your organizational requirements, planning your service configuration, planning hybrid environments, and planning your migration to Microsoft 365.

lessons

• Tenant planning in Microsoft 365

• Plan on-premises infrastructure for Microsoft 365

• Plan identity and authentication solution for Microsoft 365

• Plan the support infrastructure for Microsoft 365

• Plan hybrid requirements for Microsoft 365 deployment

• Plan migration to Microsoft 365

Lab : Making the transition to Microsoft 365

• Make the transition to Microsoft 365

After completing this module, students will be able to do the following:

• Determine which Microsoft 365 subscription offer best fits your organization's requirements

• Understand how to best use Microsoft 365 component services to meet your organizational needs

• Plan your Microsoft 365 subscription

• Describe authentication behavior when connecting with or without modern authentication

• Explain multi-factor authentication in Microsoft 365 deployments

• Create a plan for directory synchronization and Azure AD Connect Pass-through authentication

• Describe the issues, benefits, and best practices when implementing ADFS

• Planear Azure AD Seamless Single Sign -On

• Plan your email migration to Microsoft 365

• Plan your file storage and collaboration requirements

• Plan your Microsoft Teams environment

• Plan to sync users and groups with Azure AD Connect

• Plan hybrid environments of Exchange, SharePoint, and Skype for Business

• Plan your implementation using the Implementation Planning Checklist

• Analyze your Active Directory and plan any necessary cleanup with the ID Fix tool

• Determine which migration strategy to use to migrate your mail, calendar, and contact information

• Describe performance and network issues to consider when planning your migration strategy

Module 2: Set up your Microsoft 365 tenant

While the previous learning path focused on planning your Microsoft 365 tenant, this learning path moves on to setting up your tenant. This includes setting up your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ons, and your tenant settings. Then you'll learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You will also learn how to configure client connectivity. The module concludes by examining how to take advantage of associated FastTrack services.

lessons

• Configure the Microsoft 365 user experience

• Manage user accounts and licenses in Microsoft 365

• Manage groups in Microsoft 365

• Add a custom domain in Microsoft 365

• Configure client connectivity for Microsoft 365

• Use FastTrack and Partner Services to support Microsoft 365

Lab : Set up your Microsoft 365 tenant

• Initialize your Microsoft 365 tenant
• User and group management
• Add a custom domain

After completing this module, students will be able to do the following:

• Complete the organization profile of your company

• Maintain minimum subscription requirements for your business

• Manage your services and plugins

• Describe user identities in Microsoft 365

• Create user accounts from the Microsoft 365 admin center and in Windows PowerShell

• Manage user accounts and licenses

• Recover deleted user accounts

• Describe the different types of groups available in Microsoft 365

• Create and manage groups from the Microsoft 365 admin center and use Windows PowerShell

• Deploy your domain services

• Plan DNS for custom domains

• Identify DNS registration requirements for custom domains

• Add a custom domain to Microsoft 365

• Describe how FastTrack for Microsoft 365 helps customers implement Microsoft 365

• Request an associate to help you with the FastTrack process

• Describe how automatic client configuration works

• Describe the DNS records required for client configuration

• Configure the Outlook client

• Configure Azure Active Directory multi-factor authentication

• Troubleshoot client connectivity

Module 3: Manage your Microsoft 365 tenant

In the previous learning paths, you learned how to plan and configure your Microsoft 365 tenant. In this learning path, you'll take the next step in the deployment process by learning how to manage your tenant after it's deployed. This includes configuring Microsoft 365 administrator roles, managing the state of tenants and services, managing user-driven deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus), managing Office Telemetry ,

lessons

• Set up administrative roles in Microsoft 365

• Manage the status of tenants and services in Microsoft 365

• Manage user-controlled deployments of Microsoft 365 Apps for enterprise

• Deploy Office telemetry

• Implementar Workplace Analytics

Lab : Manage your Microsoft 365 tenant

• Manage administration delegation
• Monitor and troubleshoot Microsoft 365
• Install Microsoft 365 Apps for enterprise

After completing this module, students will be able to do the following:

• Describe the key admin roles in Microsoft 365

• Identify the key responsibilities of the main administrative roles

• Configure tenant roles

• Monitor the health of your organization's Microsoft 365 service in the Microsoft 365 admin center

• Develop an incident response plan to deal with incidents in your Microsoft 365 services

• Request assistance from Microsoft to address technical, pre-sales, billing and subscription support

• Describe how Microsoft 365 Apps for enterprise click-to-run technology works

• Describe Microsoft 365 Apps for enterprise licensing and activation processes

• Plan which update branch might be applicable to your organization

• Plan which method to use to apply update branches to your users

• Identify typical obstacles that prevent successful Microsoft 365 Apps for enterprise premises

• Identify how to prevent users from installing Microsoft 365 Apps for enterprise

• Install and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool

• Plan an Office telemetry installation

• Install and configure Office telemetry

• Describe data protection and data privacy in Workplace Analytics

• Configurar Workplace Analytics

Module 4: Explore Microsoft 365 platform services

This learning path examines the core features and functionality of key Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents.

lessons

• Explore Exchange Online as an admin for Microsoft 365 Enterprise

• Exploring SharePoint Online as a Microsoft 365 Enterprise Administrator

• Explore Microsoft Teams as an admin for Microsoft 365 Enterprise

• Explore the Microsoft Power Platform as an administrator of Microsoft 365 Enterprise

• Create apps as a Microsoft 365 Enterprise administrator with Power Apps

• Create flows as a Microsoft 365 Enterprise administrator with Power Automate

• Create reports and dashboards as a Microsoft 365 Enterprise administrator with Power BI

• Create chatbots as a Microsoft 365 Enterprise administrator with Power Virtual Agents

Lab : Review the functionality of Office 365

• Review Exchange Online
• Review SharePoint Online
• Implement a voucher system in SharePoint Online
• Review Microsoft Teams
• Explore the Power Platform admin center
• Create a Power App instance from a SharePoint data source
• Create a Power App instance from scratch
• Create and share a flow using Power Automate
• Deploy a DLP policy using Power Automate
• Create a Power BI report and dashboard

After completing this module, students will be able to do the following:

• Describe the most common recipient types available in Exchange Online

• Manage antimalware and antispam policies in Exchange Online

• Plan for your organization's disaster recovery needs related to company and user email

• Determine the retention labels and policies that will help you manage the email lifecycle for your organization

• Describe migration and coexistence strategies and understand the differences between them

• Choosing the right email migration strategy for your organization

• Determine when you want to change the DNS MX record for a domain in a Microsoft 365 migration

• Describe the different ways to migrate mailboxes to Microsoft 365 in a hybrid Exchange environment

• Determine the permission levels your organization should use in SharePoint Online

• Describe the encryption levels for data at rest and data in transit within SharePoint Online

• Describe SharePoint Online options for maintaining and retrieving content on an intranet

• Describe the different options that provide anti-malware protection in SharePoint Online

• Describe the basic functionality of the equipment and the infrastructure that supports its objectives

• Describe how Teams differs from other Microsoft 365 collaboration apps

• Manage user licenses in the Microsoft 365 admin center and PowerShell to provide access to teams

• Describe the functionality provided by Guest access in Microsoft Teams

• Describe the audio conferencing functionality that is available in Microsoft Teams

• Manage user settings for audio conferencing

• Implement phone systems in Microsoft Teams

• Identify the components that make up the Microsoft Power Platform family of products

• Describe the basic features of the Microsoft Power Platform admin center

• Describe what Power Apps are, including their business impact and their main components

• Describe how Power Apps connect to data sources

• Create a basic power app

• Test and monitor a Power App

• Run a Power App

• Describe the security framework for Power Apps

• Create and run a basic workflow with Power Automate

• Administer Power Automate

• Create and share a basic Power BI report and dashboard

• Administer Power BI

• Explain what Power Virtual Agents are and how they empower teams to easily build effective bots

• Describe the key features of Power Virtual Agents

• Describe how to create a chat bot using Power Virtual Agents

Module 5: Plan and implement identity synchronization

This learning module provides an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan and implement Azure AD Connect and how to manage synchronized identities and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

lessons

• Explore identity synchronization

• Plan an Azure AD Connect deployment

• Implementar Azure AD Connect Health

• Manage Synchronized Identities

• Manage passwords in Microsoft 365

Lab : Managing Identities

• Prepare for identity synchronization

• Implement identity synchronization

• Implement password management

After completing this module, students will be able to do the following:

• Describe Microsoft 365 authentication options

• Explain directory synchronization

• Provide an overview of Azure AD Connect

• Plan directory synchronization to sync your on-premises Active Directory objects to Azure AD

• Plan an Azure AD Connect deployment

• Plan for Azure AD Connect in a multi-forest scenario

• Configure Azure AD Connect prerequisites

• Azure AD Connect configuration

• Describir Azure AD Connect Health

• Perform tasks to ensure users sync efficiently and successfully implement Azure AD Connect

• Manage groups with directory synchronization

• Use Azure AD Connect Sync Security Groups to delegate control over Azure AD Connect to other users

• Troubleshoot directory synchronization using a variety of troubleshooting tools and tasks

• Describe the password management features available in Microsoft 365

Module 6: Deploy apps and external access to Azure AD

This learning module provides a comprehensive view of application deployment and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You'll then examine how to configure Azure AD Application Proxy, including how to install and register a connector, and how to publish a local application for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

lessons

• Deploy apps to Azure AD

• Configurar Azure AD Application Proxy

• Explore solutions for external access

After completing this module, students will be able to do the following:

• Register an application or service within your Azure AD tenant

• Update an app within the Azure AD consent framework

• Modify the settings of a single-user app to make it a multi-user app

• Unregister an app from your Azure AD tenant

• Describe the benefits of Azure AD Application Proxy and how it works

• Identify Azure AD Application Proxy prerequisites

• Install and register a plug-in and verify that it was installed correctly

• Publish a local app for remote access and test the published app to verify that it works

• Manage external access with Azure AD B2B collaboration

• Explain the difference between Microsoft 365 external access and Azure AD B2B collaboration

• Explain the attributes of a collaborative user

• Demonstrate Azure B2B collaboration

• Manage external access and guest access using Microsoft Teams

• Manage requests for access to customer safe deposit boxes

Previous requirements

Before attending this course, students must have:

• Completed a role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
• Proficient knowledge of DNS and basic functional experience with Microsoft 365 services.
• A competent knowledge of general IT practices.

Language

• English course
• Labs: English