Certificación oficial Microsoft: Dynamics 365 Customer Service Functional Consultant Associate

Microsoft Dynamics 365 Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

Detalles de la certificación:

Exam MB-200: Microsoft Power Platform + Dynamics 365 Core

• Curso MB-200T00: Microsoft Power Platform + Dynamics 365 Core

Exam MB-230: Microsoft Dynamics 365 Customer Service

• Curso MB-230T01: Dynamics 365 for customer engagement for Customer Service