MB-200: Dynamics 365 Customer Engagement Core cert prep Four Pack aligned to Microsoft 365 Exam MB-200: Dynamics 365 Customer Engagement Core

Four Pack aligned to Microsoft 365 Exam MB-200: Dynamics 365 Customer Engagement Core

This four packaged set aligned to Microsoft 365 Exam: Dynamics 365 Customer Engagement Core contains courseware that helps prepare students for Exams MB-200. Passing this exam is required to earn the Microsoft 365 certification.

This four packaged set aligned to Microsoft 365 Exam: Dynamics 365 Customer Engagement Core contains the following:

This packaged set provides students with the key knowledge to help prepare for Exam MB-200.

 

Contenido de los cursos

Course MB-200T01: Dynamics: Power platform fundamentals

    The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings.

    Join our globally recognized experts as they share with you the foundational knowledge to prepare you to build apps on the Power Platform.

    Course Outline

    Module 1: Platform Overview

    In this module you will learn the basics of the Power Platform.  You will tour the various administrator portals and options as well as install applications.

    Lessons

    • Overview
    • Configure Power Platform environments
    • Creating applications
    • Discovery and planning
    • Module summary
    After completing this module, you will be able to: 
    • Identify common platform components and their uses.

    Module 2: Data Modeling

    In this module you will learn how to model data effectively using the platform’s entities, attributes and relationships.

    • Data model fundamentals
    • Relationships
    • Other entity options
    • Other field options
    • Internationalizing
    • Module summary
    After completing this module, you will be able to: 
    • Create and use relationships and entities.

    Module 3: Model Driven Apps

    In this module you will learn about model driven applications and how to configure and use them.

    Lessons

    • Configure model-driven apps
    • Configure model-driven forms
    • Configure views
    • Configure model-driven charts
    • Configure model-driven dashboards
    • Configure reports
    • Module summary
    After completing this module, you will be able to: 
    • Create and modify forms, views, dashboards and other user experience components.

    Module 4: Canvas Apps

    In this module you will learn how to create and use canvas apps, as well as learn the differences between canvas apps and model-driven.

    Lessons

    • Application fundamentals
    • Working with data and services
    • Customizing the user experience
    • Integration with model-driven apps
    • Module summary
    After completing this module, you will be able to:
    • Create a canvas app.
    • Work with CDS data.

    Module 5: Security

    In this module you will learn how the platform’s security model manages users’ experiences and access to both data and functionality.

    Lessons

    • Security overview
    • Business units
    • Manage security roles
    • Manage teams
    • Configure hierarchy security
    • Module summary
    After completing this module, you will be able to:
    • Create and use Business Units.
    • Create, modify and use Security Roles.

         

        Course MB-200T02: Dynamics Power platform automation

        The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings.

        Join our globally recognized experts as they guide you through the various automation options available, and how to use them in real-world scenarios.

        Course Outline

        Module 1: Platform Automation Overview

        In this module you will learn the basics of the Power Platform automation capabilities. You will learn the need for automation and how you can map the needs to the capabilities.

        Lessons

        • Platform automation overview
        • Module summary

        After completing this module, you will be able to:

        • Identify common platform automation and their uses.

        Module 2: Business Rules

        In this module you will learn how to build and use business rules and how they work alongside other platform automations.

        Lessons

        • Introduction to business rules
        • Additional business rule details
        • Module summary

        After completing this module, you will be able to:

        • Create and use business rules.

        Module 3: Workflows

        In this module you will learn how to build and use workflows and how they work alongside other platform automations.

        Lessons

        • Introduction to workflows
        • Building workflows
        • Advanced workflow
        • Module summary

        After completing this module, you will be able to:

        • Create and use workflows.

        Module 4: Microsoft Flows

        In this module you will learn how to build and use Microsoft Flows and how they work alongside other platform automations.

        Lessons

        • Introduction to Microsoft Flow
        • Other flow concepts
        • Working with CDS
        • Building approval flows
        • Starting from apps
        • Flow deployment considerations
        • Module summary

        After completing this module, you will be able to:

        • Create and use Microsoft Flows.

        Module 5: Business Process Flows

        In this module you will learn how to build and use business process flows and how they work alongside other platform automations.

        Lessons

        • Introduction to business process flows
        • Configure business process flows
        • Additional business process flows details
        • Module summary

        After completing this module, you will be able to:

        • Create and use business process flows.


            Course MB-200T03: Dynamics Power platform integrations

            The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings.
            Join our globally recognized experts as they guide you through the various integration options available, and how to use them in real-world scenarios.

            Course Outline

            Module 1: Introduction to Integrations

            In this module you will learn the basics of the Power Platform integration capabilities. You will learn how to configure and use email integrations.

            Lessons

            • Overview of common scenarios
            • Email integration
            • Outlook integration
            • Module summary
            After completing this module, you will be able to:
            • Identify common integrations.
            • Configure and use email integration.

            Module 2: Integration with Office

            In this module you will learn how to integrate with common Office products to include OneNote, Word and Excel.

            Lessons

            • Templates
            • SharePoint
            • Microsoft Teams
            • Additional Integrations
            • Module summary
            After completing this module, you will be able to:
            • Configure and use integrations with Office products.

            Module 3: Managing Data

            In this module you will learn how to import and export data for the Power Platform and create and use data maps.

            Lessons

            • Managing data overview
            • Duplicate detection
            • Importing data
            • Exporting data
            • Bulk delete
            • Module summary
            After completing this module, you will be able to:
            • Import and export data.
            • Create and use data maps.
            • Perform bulk delete.

                 

                Course MB-200T04: Dynamics: Power platform test and deploy

                Microsoft Dynamics 365 and the Power Platform business tools enable organizations to record customer interactions, maximize revenue opportunities, and improve customer loyalty as well as facilitating product, operational and human resources management. This course will teach you how to test and deploy your Power Platform solutions.

                Course Outline

                Module 1: Manage Instances and Applications

                In this module you will learn how to enable and update first-party applications; install third-party apps and configure using admin portals.

                Lessons

                • Overview
                • Manage applications
                • Module summary
                After completing this module, students will be able to:
                • Enable and update first-party apps.
                • Install third-party apps.

                Module 2: Manage Solutions

                In this module you will learn how to create manage and deploy solutions.

                Lessons

                • Solution concepts
                • Planning and creating solutions
                • Working with solution components
                • Distributing solutions
                • Working with managed solutions
                • Module summary
                After completing this module, students will be able to:
                • Create, manage and deploy customizations with solutions.

                Module 3: Additional Deployment Considerations

                In this module you will learn how to configure for mobile and deploy components such as Microsoft Flow.

                Lessons

                • Configure
                • Mobile configuration settings
                • Mobile configuration
                • Module summary
                After completing this module, students will be able to:
                • Configure for mobile.
                • Deploy components.

                Module 4: Documentation and Testing

                In this module you will learn how to design test plans and perform performance tuning.

                Lessons

                • Creating test plans
                • User interface testing
                • Performance optimization and tuning
                • Documentation
                • Engage with the customer
                • Module summary
                After completing this module, students will be able to:
                • Create and use test plans.
                • Locate performance tuning tools.
                    €1,075.00