Relationship Management in Microsoft Dynamics NAV 2016 (Course 80738AE) - nanforiberica

Course 80738AE: Relationship Management in Microsoft Dynamics NAV 2016

Detalles de Curso


This Digital Learning course covers the use of relationship management capabilities in Microsoft Dynamics NAV 2016 to help companies manage their relationship with customers, suppliers, prospects and any other important stakeholder. This course explains the Microsoft Dynamics NAV functionalities to create and maintain relationships between the different stakeholders and the products or services of a company.

Objetivos del Curso 

  • Define Relationship Management in Dynamics NAV
  • Create and Setup Contacts
  • Set Up Contact Companies
  • Use Segments with Contacts
  • Remove Contacts
  • Setup Profile Questionnaires
  • Opportunity Management Setup
  • Create and Activate Opportunities
  • Create an Interaction Template
  • Set Up Campaigns
  • Use Microsoft Dynamics CRM with Dynamics NAV