CURSO
Salesforce: Fundamentos de administración para administradores con experiencia
Modalidad: Webinar. Sesiones en aula virtual con profesor
Contacto: soporte@nanforiberica.com
Tutores: Javier Lozano Moreno - javierl@nanforiberica.com

ESPECIALIDAD
Salesforce - Administrators

DESCRIPCIÓN DEL CURSO
Servicios de valor con Salesforce:
· Soluciones tecnológicas
· Soluciones verticales
· Integración con terceros
· Soluciones de movilidad
· Soluciones de Formación
· Descripción cursos
· Plataforma Apex

DIRIGIDO A
Administration Essentials for Experienced Admins is designed for:

* Administrators with at least six months’ experience using Salesforce; and/or
* Administrators who have completed the Administration Essentials for New Admins course

REQUISITOS DE SOFTWARE Y HARDWARE
Hardware: PC Multimedia
Pentium IV o superior, 1 Gb de memoria, tarjeta de sonido, altavoces/cascos
Software:
Windows Vista, Windows 7 o Windows 8
Navegador de internet (Internet Explorer 9 o superior, Mozilla, Firefox, Chrome o cualquier navegador actual compatible con html5)

CONTENIDOS DEL CURSO

• Troubleshoot Record Access and Field Visibility
• Troubleshooting Record Access
• Understanding the Impact of Territory Management on the Sharing Model
• Managing Field Visibility
• Change Management
• Managing Changes in a Sandbox
• Deploying Changes Using Change Sets
• Extend Salesforce with Custom Objects and Apps
• Building Custom Objects, Tabs, and Apps
• Creating Relationships Between Objects
• Using Delegated Administration
• Extend Analytics
• Creating Custom Report Types
• Building Exception Reports with Cross Filters
• Categorizing Report Data with Bucketing
• Extending Summaries in Reports and Dashboards
• Displaying Multiple Views of Data Using Joined Reports
• Analyzing Data Over Time with Analytic Snapshots
• Increase Efficiency with Salesforce1 and Publisher Actions
• Customizing the Salesforce1 Mobile App
• Creating Object Specific Publisher Actions
• Creating Global Publisher Actions
• Improve Data Quality
• Assessing, Cleansing, and Maintaining Data Quality
• Merging Duplicate Records
• Cleaning and Enriching Data with Data.com
• Automate Complex Business Processes
• Creating Formulas and Workflow Rules to Enforce Business Processes
• Troubleshooting Business Process Execution Issues
• Understanding When Business Process Automation Must Be Extended Using Programmatic Means
• Streamline Requests with Approval Processes
• Managing Approval Processes
• Troubleshooting Approval Processes
• Increase Productivity with Visual Workflow
• Understanding Use Cases for Visual Workflow
• Building and Deploying a Flow
• Evaluación final
• Cuestionario de Calidad

Nota:
Los contenidos podrán sufrir variaciones para adecuarse al grupo y las novedades de Salesforce.