Objetivos del curso

• Get easy-to-follow guidance from a certified Microsoft Office Specialist Master
• Learn and practice new skills while working with sample content, or look up specific procedures
• Manage your email more efficiently than ever
• Organize your Inbox to stay in control of everything that matters
• Schedule appointments, events, and meetings
• Organize contact records and link to information from social media sites
• Track tasks for yourself and assign tasks to other people
• Enhance message content and manage email security

Contenido del curso

Introduction  

Who this book is for    
The Step by Step approach   
Download the practice files   
Ebook edition  
Get support and give feedback  
Errata and support  
We want to hear from you   
Stay in touch   

Part 1: Get started with Outlook 2016

• Chapter 1: Outlook 2016 basics  
  Start Outlook  
  Work in the Outlook user interface   
  Sidebar: About Office  
  Identify app window elements  
  Sidebar: Tell me what you want to do  
  Work with the ribbon and status bar  
  Sidebar: Adapt procedure steps   
  Manage Office and Outlook settings  
  Sidebar: Microsoft account options   
  Skills review  
  Practice tasks  

• Chapter 2: Explore Outlook modules
  Work in the Outlook app window  
  Work with items  
  Switch among modules   
  Work in the Mail module   
  Folder Pane content  
  Ribbon tabs  
  Content area views   
  Sidebar: Display conversations  
  Message windows  
  Sidebar: Draft responses in the Reading Pane  
  Sidebar: The Backstage view of a message  
  Work in the Calendar module  
  Ribbon tabs  
  Calendar item windows  
  Work in the People module   
  Ribbon tabs   
  Contact record windows    
  Work in the Tasks module  
  Ribbon tabs   
  Task windows  
  Skills review 
  Practice tasks  

Part 2: Manage email messages

• Chapter 3: Send and receive email messages
  Create and send messages  
  Create messages 
  Troubleshoot message addressing  
  Save and send messages 
  Sidebar: Send from a specific account 
  Attach files and Outlook items to messages 
  Sidebar: New mail notifications 
  Display messages and message attachments 
  Display message content  
  Display attachment content  
  Display message participant information 
  Respond to messages 
  Sidebar: Resending and recalling messages 
  Skills review  
  Practice tasks   

• Chapter 4: Enhance message content
  Personalize default message formatting 
  Apply thematic elements to individual messages 
  Apply and change themes
  Apply and change styles  
  Create and use automatic signatures  
  Incorporate images in messages 
  Change message settings and delivery options
  Skills review  
  Practice tasks  

• Chapter 5: Manage email security
  Block unwanted messages  
  Sidebar: Trace message origins  
  Manage messages in the Junk Email folder  
  Configure junk email settings in your Inbox  
  Configure junk email options  
  Increase email security  
  Apply security measures to incoming messages  
  Apply security measures to outgoing messages  
  Configure Outlook to use a digital ID   
  Digitally sign or encrypt messages  
  Sidebar: Restrict access by using rights management  
  Skills review  
  Practice tasks  

• Chapter 6: Organize your Inbox
  Display and manage conversations  
  Arrange messages by specific attributes   
  Categorize items  
  Sidebar: Store information in Outlook notes  
  Organize messages in folders  
  Sidebar: Print messages  
  Skills review 
  Practice tasks

Part 3: Manage contacts

• Chapter 7: Store and access contact information
  Save and update contact information 
  Create and modify contact records  
  Sidebar: Contact record sources  
  Sidebar: Conform to name and address standards  
  Communicate with contacts  
  Sidebar: Create custom contact record fields  
  Initiate actions from contact records  
  Select message recipients from address books  
  Sidebar: Link contact records   
  Display different views of contact records  
  Sidebar: Modify the settings of any view  
  Print contact records  
  Skills review  
  Practice tasks  

• Chapter 8: Manage contact records
  Create address books   
  Import and export contact records  
  Create contact groups  
  Quickly locate contact information  
  Personalize electronic business cards  
  Skills review  
  Practice tasks   

• Chapter 9: Manage schedulingSchedule appointments and events  
  Sidebar: Add holidays to your calendar  
  Convert calendar items   
  Configure calendar item options  
  Schedule and change meetings  
  Respond to meeting requests   
  Display different views of a calendar 
  Sidebar: Use the Date Navigator  
  Skills review  
  Practice tasks  

• Chapter 10: Manage your calendar
  Define your available time   
  Configure time zones  
  Sidebar: Specify appointment time zones  
  Work with multiple calendars   
  Connect to other calendars   
  Manage the display of multiple calendars  
  Share calendar information 
  Share calendars with co-workers  
  Share calendar information outside of your organization 
  Print a calendar  
  Skills review  
  Practice tasks  

• Chapter 11: Track tasks
  Create tasks   
  Create task items   
  Create tasks from Outlook items  
  Manage tasks 
  Update tasks   
  Remove items from your task list  
  Manage task assignments   
  Assign tasks to other people  
  Respond to task assignments  
  Display different views of tasks  
  Display tasks in the Tasks module  
  Sidebar: Outlook Today  
  Display tasks in other modules 
  Skills review  
  Practice tasks   

Part 5: Maximize efficiency

• Chapter 12: Manage window elements
  Personalize the Outlook app window  
  Configure the Folder Pane  
  Configure the Navigation Bar  
  Display module peeks  
  Configure the Reading Pane  
  Customize the Quick Access Toolbar  
  Customize the ribbon   
  Customize user interface fonts  
  Skills review    
  Practice tasks   

• Chapter 13: Customize Outlook options
  Sidebar: About the Outlook Options dialog box
  Configure general Office and Outlook options  
  Configure message options  
  Compose messages   
  Outlook panes  
  Message arrival  
  Conversation Clean Up  
  Replies and forwards 
  Save messages  
  Send messages 
  MailTips  
  Tracking  
  Message format 
  Other   
  Configure calendar options  
  Configure contact and task options   
  Group options  
  Contact options  
  Task options   
  Configure search and language options 
  Configure advanced options  
  Manage add-ins and security options  
  Manage add-ins   
  Configure Trust Center options  
  Skills review  
  Practice tasks  

• Chapter 14: Manage email automatically
  Automatically reply to messages  
  Sidebar: Manage messages while you’re away  
  Create rules to process messages   
  Manage messages by using Quick Steps  
  Skills review    
  Practice tasks