Microsoft Parature - nanforiberica

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Parature is a cloud-based solution that creates amazing customer experiences through a combination of knowledge management, self-service and multi-channel interactions:

  1. Leverage Knowledge: Boost employee productivity with quick access to consistent and organized information.
  2. Empower Your Customers: Empower consumers with intelligent and guided self-service, accessible 24/7.
  3. Provide Care Everywhere: Provide consistent engagement across channels for precise, personalized support.

Contenido del Curso

  • General Overview
  • Parature Chat
  • Parth to Go Live
  • Portal Management and Customization
  • Product Module
  • Set up
  • Single Sign-On
  • Social Customer Service
  • Survey Module and Feedback
  • Widgets


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