VMware Workspace ONE: Deploy and Manage [V20.x] - On Demand

By the end of the course, you should be able to meet the following objectives:

• Identify and describe major components of the Workspace ONE solution
• Identify and describe the enterprise integration and productivity components
• Explain the concept of the Digital Workspace and the Digital Workspace experience
• Identify authentication technologies used in Workspace ONE
• Navigate the VMware Workspace ONE® UEM and the VMware Workspace ONE® Access™ consoles
• Install, configure, and validate integrated components
• Explain the integration of the Workspace ONE solution with directory services
• Create and explain environment group structures
• Demonstrate end-user Workspace ONE portal configuration
• Configure Workspace ONE registration and activation
• Enroll and manage mobile devices and endpoints
• Provision and secure applications
• Enable the unified application catalog
• Apply single sign-on and multifactor authentication
• Integrate with virtual desktop infrastructure (VMware Horizon® virtual desktops and applications)
• Create and implement profiles, authentication policies, and role-based access controls
• Explain and issue device commands
• Manage email configurations
• Integrate with content resources and provision access
• Explain and analyze reporting and auditing
• Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
• Apply general troubleshooting techniques
• Implement unified endpoint management with Workspace ONE

• Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

1 Course Introduction
• Introductions and course logistics
• Course objectives

2 Introduction to Workspace ONE Unified Endpoint Management
• Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
• Summarize basic implementation of Workspace ONE UEM
• Investigate Modern Windows Management with Workspace ONE UEM

3 Workspace ONE UEM Console
• Outline features of the Workspace ONE UEM Console
• Navigate the Workspace ONE UEM Console

4 Workspace ONE UEM Architecture
• List the common Workspace ONE UEM Integration Components
• Outline the core components of Workspace ONE UEM
• Outline the benefits of implementing Directory Services Integration
• Summarize the benefits of implementing Certificate Authority Integration
• Describe the benefits of implementing Email SMTP Integration
• Describe the benefits of deploying VMware AirWatch® Secure Email Gateway™
• Explain the purposes of deploying VMware Unified Access Gateway™
• Describe the benefits of deploying VMware TunnelTM
• Summarize the functions of Content Gateway

5 Mobile Endpoint Enrollment and Management
• Outline UEM options
• Configure Workspace ONE UEM for Endpoint Management
• Enroll Mobile endpoints
• Describe the functions and benefits of the Apple Device Enrollment Program
• Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment flow

6 Windows 10 Onboarding
• Outline basic principles of Windows 10 Endpoint Onboarding
• Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
• Outline the steps of configuring Cloud Windows 10 Auto Discover Service
• Summarize the steps of configuring Azure AD integration
• Use Office 365 applications for Windows 10 desktop enrollment
• Explain Windows 10 Desktop out-of-box enrollment

7 Securing and Configuring Endpoints
• Summarize the comprehensive endpoint and console security features provided by Workspace ONE UEM Console
• Assess uses of administrative roles
• Examine the proper use of profiles and resources for endpoint management
• Explain Windows 10 policy management
• Outline product provisioning
• Configure compliance policies
• Manage endpoints with Workspace ONE UEM
• Use the Self-Service Portal to manage an endpoint

8 Application Access and Security
• Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
• Summarize application management capabilities of Workspace ONE UEM
• Plan a public application management strategy
• Design an application security strategy
• Examine the Windows 10 Business Store Portals role in your application management strategy
• Deploy Win32 applications

9 Email Configurations
• Describe the benefits of managing email with Workspace ONE UEM
• Deploy managed email settings
• Evaluate email integration models
• Support the implementation of AirWatch Secure Email Gateway
• Integrate PowerShell
• Support Google Sync integration
• Evaluate email compliance policy strategies
• Describe the features and functionality of the Email Notification Service

10 Content and Resources Implementation
• Describe the benefits of performing content management with Workspace ONE UEM
• Summarize the functions and benefits of Workspace ONE Content application
• Evaluate the benefits of the Workspace ONE Content application
• Access content and repositories from the Workspace ONE Content application
• Support end-user use of the personal content feature
• Implement a content management strategy that allows for access on endpoints
• Access internal repositories with the Content Gateway

11 Workspace ONE Intelligence and UEM Reporting
• Summarize the features and functionality of Workspace ONE Intelligence
• Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
• Execute a report strategy
• Outline the steps of integrating Syslog with Workspace ONE UEM
• Weigh the benefits of a telecom management

12 Digital Workspace
• Evaluate the impact of integrating the Digital Workspace
• Outline the core components of Digital Workspace
• Evaluate the impact of utilizing virtual desktop infrastructure as part of your UEM strategy

13 Workspace ONE Access Console
• Navigate the Workspace ONE Access Console
• Execute directory integration with Workspace ONE Access
• Develop an identity and access management strategy

14 Workspace ONE Platform Architecture
• Evaluate Workspace ONE deployment options
• Describe the VMware recommended Workspace ONE Architecture
• Examine High Availability and Disaster Recovery options

15 Digital Workspace Integration
• Integrate Directory Services with Workspace ONE UEM and Workspace ONE Access
• Synchronize users and groups from Directory to Workspace ONE Consoles
• Integrate Certificate Authority with Workspace ONE UEM
• Outline the steps for performing Digital Workspace integration
• Integrate the Digital Workspace
• Stage resources for Workspace ONE registration and management
• Register and manage endpoints with Workspace ONE
• Elevate the management level of an endpoint from Workspace ONE registered to Workspace ONE managed

16 Productivity Integration
• Formulate productivity integration needs
• Deploy the Unified Access Gateway
• Install and configure VMware Tunnel
• Install and configure the VMware Content Gateway
• Install and configure AirWatch Secure Email Gateway

17 Web and Virtual Application Management
• Formulate a web and virtual application management strategy
• Configure web and virtual applications
• Manage web and virtual applications

18 Single Sign-On for Applications
• Describe the single sign-on capability provided by Workspace ONE
• Summarize how single sign-on can be used for native mobile applications
• Outline the authentication methods supported by Workspace ONE
• Evaluate the effectiveness of VMware Workspace ONE® Verify