Lean Six Sigma Black Belt (LSSBB)

This course aims to:

• Provide comprehensive knowledge to participants about the tool and techniques, advantages and challenges of Six Sigma and Lean methodologies.
• Teach students quantitative and qualitative methods from the complementary domains of Lean and Six Sigma.
• Provide students with knowledge to effectively form and lead a six sigma project team.
• Provide students with knowledge to apply DMAIC (Define, Measure, Analyze, Improve and Control) and various Six Sigma tools in process and quality improvement.
• Provide knowledge of Kaizen projects.
• Provide students with knowledge to communicate using Six Sigma and Lean concepts.
• Provide students with knowledge to avoid obstacles in implementing Six Sigma.

This course is for employees and organizations that require a standardized approach to problem solving for the purpose of continuous improvement. This would include team leaders, supervisors, associates, QA engineers, project managers, software professionals, practitioners, QA team members, working executives, and senior managers who will spend a small portion of their time applying DMAIC and Kaizen tools to their natural work area.

• People who want to lead improvement projects, usually in a full-time position.
• People looking to significantly improve business processes.
• Functional managers looking to bring meaningful business results to their organizations.
• Managers and employees who want to become certified as Black Belts in Six Sigma.
• Any other professional member who is conducting research, innovation or consulting in process improvement practices.

Introduction to Six Sigma

• A brief history of Quality
• What is Quality (Definitions) and service or product
• Quality Gurus & their contribution to Quality
• Enterprise Wide View
• Leadership
• Six Sigma Roles and Responsibilities
• Team Formation
• Team Facilitation
• Team Dynamics
• Time Management For Teams
• Team Decision making Tools
  
• Management and Planning Tools
• Team Performance Evaluation And Rewards
• Overview of DMAIC

Six Sigma Methodology – Define

• Important Stakeholders
• Impact on Stakeholders
• Critical To Requirements
• Benchmarking
• Business performance measures
• Financial measures
• VOC
• Kano's Customer Satisfaction Levels
• Juran's Customer Needs
• Market Research
• CTQ Flowdown
• QFD
• Performance Metrics
• Project Charter
• Charter Negotiation
• Project management plan and Baselines
• Project Tracking

Six Sigma Methodology – Measurement

• Processes, Process characteristics, process flow metrics, inputs and outputs
• Process maps and Flow chart
• SIPOC
• Data Type & Measurement Scale
• Data Collection
• Sampling strategies
• Fishbone Diagram
• Relational Matrices or Prioritization Matrix
• Basic Statistics
• Analytical Statistics
• Gauge R & R
• Process Capability Analysis

Six Sigma Methodology – Analyze

• Correlation and Regression Analysis
• Testing of Hypothesis
• FMEA
• Gap Analysis
• The Five Whys
• Pareto Diagram
• Tree Diagram
• Non value added activities
• Cost of poor quality (COPQ)

Six Sigma Methodology – Improve

• DOE
• Poka-yoke
• 5S
• Kanban
• Standard Operations
• Operator work instructions
• Cycle time reduction
• Continuous Flow Manufacturing
• SMED
• Kaizen and Kaizen Blitz
• Theory of Constraints (TOC)
• Risk analysis

Six Sigma Methodology – Control

• Statistical Process Control
• Other Control Tools
• Maintain Controls
• Sustaining Improvements

DFSS

• DFSS

More on Lean

• A Value Stream Map
• Lean is Speed
• Total Supply Chain
• Lean Six Sigma Logistics

Case Study 1

• Case Study 1 Part 1
• Case Study 1 Part 2

Case Study 2

• Case Study 2 Part 1
• Case Study 2 Part 2

There are no formal prerequisites for this certification.