Our individualized training support is based on the "Always by your side" method by which the participant is in contact with the support team constantly (24/7), through different communication methods available both as a group or individualized. This type of support is compatible with professional activities and allows great flexibility with total customization and technical monitoring of instructors.

Our training support is grouped into two communication systems: Synchronous and Asynchronous.

From the first moment the participant will have personalized monitoring with an assigned technical tutor and a support group to help participants in the training itinerary.

Welcome Sessions

Students receive a welcome session where the use of the platform is explained, the resources that are part of the course are shown, and the assigned trainer is introduced.

Personalized tutoring

Weekly meetings are held with experts certified by the manufacturer to resolve participants' doubts and queries live .

Reinforcement sessions

Online sessions are held to support knowledge and learning areas that require personalized support, such as: practices, demonstrations of official laboratory uses, certification preparation, etc...

Booking. Book an appointment with the tutor

Students will be able to make a personalized appointment with the trainer to resolve specific doubts and queries. Through our booking system you will be able to see the tutor's available hours and book the meeting on the day and time that suits your needs.

Consultation forum

Students have a forum that official certified instructors respond to within 48 hours. The forums are an open space, organized by themes, where points of view and information about the course contents are discussed and exchanged.

ChatGPT based on Azure AI

Through our innovative Artificial Intelligence systems, students will be able to search for any concept and obtain immediate answers. ChatGPT is available on the Nanfor virtual campus and allows students to get quick and personalized responses , enhancing their learning experience and allowing them to spend more time absorbing new knowledge and skills.

Custom agenda designs

During the training period, the participant is sent a weekly work plan with a description of activities, tasks, practices and other components to obtain a unique experience.


The student is contacted via email to send them support messages and follow up on the training. In turn, the student can contact us at: support@nanforiberica.com

Social networks

Through our new presence on Facebook , LinkedIn , Twitter , Instagram and YouTube we intend to promote the exchange of experiences and learning among our students.


Through the telephone number +34 91 031 6678, the student can connect with the CAU (User Service Center) from 7:00 a.m. to 7:00 p.m., Monday to Friday, uninterrupted. This immediate attention is intended for administrative queries and problems with access to course elements. Technical consultations on course concepts are made through the resources mentioned above.