MS-102: Microsoft 365 Administrator

MS-102 Course: Microsoft 365 Administrator

This course covers the following key elements of Microsoft 365 administration:

• tenant management
• identity synchronization
• security and compliance

In Microsoft 365 tenant administration, you will learn how to configure your Microsoft 365 tenant, including your organization profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You will then transition to Microsoft 365 configuration, with a primary focus on configuring Office client connectivity. Finally, you will see how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.

Next, you will move to a detailed examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You will learn how to plan and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

In the Microsoft 365 security administration portion, we start by examining common types of threat vectors and data breaches that organizations face today. You will then see how Microsoft 365 security solutions address each of these threats. You will be introduced to Microsoft Secure Score and Azure Active Directory Identity Protection. Then you will learn how to manage Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you will be introduced to the various reports that monitor an organization's security posture. Afterwards, you will transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud apps, and Microsoft Defender for Endpoint.

Once we have covered the Microsoft 365 security suite, we will examine the key components of Microsoft 365 compliance management. It begins with an introduction to all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You will then delve into archiving and retention, with a special focus on Microsoft Purview Insider Risk Management, information barriers, and DLP policies. Then, you will examine how to implement these compliance features using sensitivity labels and data classification.

Virtual course with included certification exam as a gift. Don't miss this opportunity! The exam is valued at €126 + VAT and is included at no additional cost.

Promotion valid until December 31, 2026. One-attempt exam available only in Virtual - E-learning mode. Not applicable to Self-Learning mode.

Level: Intermediate - Product: Microsoft 365 - Role: Administrator

Course aimed at

This course is designed for individuals aspiring to the role of Microsoft 365 Enterprise Administrator and who have completed, at a minimum, one of the Microsoft 365 role-based administrator certification paths.

MS-102 training elements

• Configure your Microsoft 365 experience
• Manage users, licenses, and mail contacts in Microsoft 365
• Manage groups in Microsoft 365
• Add a custom domain in Microsoft 365
• Configure client connectivity to Microsoft 365
• Configure administrative roles in Microsoft 365
• Manage tenant health and services in Microsoft 365
• Deploy Microsoft 365 Apps for enterprise
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
• Explore identity synchronization
• Prepare for identity synchronization to Microsoft 365
• Implement directory synchronization tools
• Manage synchronized identities
• Manage secure user access in Microsoft 365
• Examine threat vectors and data breaches
• Explore the Zero Trust security model
• Explore security solutions in Microsoft 365 Defender
• Examine Microsoft Secure Score
• Examine Privileged Identity Management
• Examine Azure Identity Protection
• Examine Exchange Online Protection
• Examine Microsoft Defender for Office 365
• Manage Safe Attachments
• Manage Safe Links
• Explore threat intelligence in Microsoft 365 Defender
• Implement app protection by using Microsoft Defender for Cloud Apps
• Implement endpoint protection by using Microsoft Defender for Endpoint
• Implement threat protection by using Microsoft Defender for Office 365
  

Course Content MS-102: Microsoft 365 Administrator

Topic 1: Configure your Microsoft 365 experience

• Configure your Microsoft 365 experience
• Lab 1-Exercise 1 – Initialize your Microsoft 365 Tenant
• Manage users, licenses, and mail contacts in Microsoft 365
• Manage groups in Microsoft 365
• Lab 1-Exercise 2 – Manage users and groups
• Add a custom domain in Microsoft 365
• Lab 1-Exercise 3 – Add a custom domain
• Configure client connectivity to Microsoft 365

Topic 2: Manage your Microsoft 365 tenant

• Configure administrative roles in Microsoft 365
• Lab 2-Exercise 1 – Manage administration delegation
• Manage tenant health and services in Microsoft 365
• Lab 2-Exercise 2 – Monitor and troubleshoot Microsoft 365
• Deploy Microsoft 365 Apps for enterprise
• Lab 2-Exercise 3 – Install Microsoft 365 Apps for enterprise
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

Topic 3: Implement identity synchronization

• Explore identity synchronization
• Prepare for identity synchronization to Microsoft 365
• Implement directory synchronization tools
• Lab 3-Exercise 1 – Prepare for identity synchronization
• Manage synchronized identities
• Lab 3-Exercise 2 – Implement identity synchronization
• Manage secure user access in Microsoft 365
• Lab 3-Exercise 3 – Manage secure user access

Topic 4: Explore security metrics in Microsoft 365 Defender

• Examine threat vectors and data breaches
• Explore the Zero Trust security model
• Explore security solutions in Microsoft 365 Defender
• Examine Microsoft Secure Score
• Examine Privileged Identity Management
• Lab 4-Exercises 1 through 3 – PIM Approval
• Examine Azure Identity Protection

Topic 5: Manage your security services in Microsoft Defender

• Examine Exchange Online Protection
• Examine Microsoft Defender for Office 365
• Manage Safe Attachments
• Lab 5-Exercise 1 – Implement a Safe Attachments policy
• Manage Safe Links
• Lab 5-Exercise 2 – Implement a Safe Links policy

Topic 6: Implement threat protection by using Microsoft 365 Defender

• Explore threat intelligence in Microsoft 365 Defender
• Lab 6-Exercises 1 through 4 – Implement Threat Intelligence
• Implement app protection by using Microsoft Defender for Cloud Apps
• Implement endpoint protection by using Microsoft Defender for Endpoint
• Implement threat protection by using Microsoft Defender for Office 365
• Lab 6-Exercises 5 and 6– Implement Threat Intelligence

Topic 7: Explore data governance in Microsoft 365

• Examine data governance solutions in Microsoft Purview
• Explore archiving and records management in Microsoft 365
• Explore retention in Microsoft 365
• Lab 7-Exercises 1 and 2 – Implement Data Governance
• Explore Microsoft Purview Message Encryption
• Lab 7-Exercise 3 – Create message encryption rules

Topic 8: Implement compliance in Microsoft 365

• Explore compliance in Microsoft 365
• Implement Microsoft Purview Insider Risk Management
• Implement Microsoft Purview Information Barriers
• Explore Microsoft Purview Data Loss Prevention
• Implement Microsoft Purview Data Loss Prevention
• Lab 8-Exercises 1 and 2 – Implement DLP Policies

Topic 9: Manage compliance in Microsoft 365

• Implement data classification of sensitive information
• Explore sensitivity labels
• Implement sensitivity labels
• Lab 9 -Exercise 1 – Implement sensitivity labels

Prerequisites

Before attending this course, students should have:

• A role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
• Proficient knowledge of DNS and basic functional experience with Microsoft 365 services.
• A competent understanding of general IT practices.
• Working knowledge of PowerShell

Language

• Course: Spanish/English
• Labs: English (instructions can be translated to Spanish)

Related Microsoft Certification: Microsoft 365 Certified: Administrator Expert

Complete a prerequisite:

• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft 365 Certified: Teams Administrator Associate (MS-700 Managing Microsoft Teams)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300: Identity and Access Administrator Associate)
• Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400: Microsoft Information Protection Administrator)

Pass an exam:

• Microsoft 365 Administrator (MS-102: Microsoft 365 Administrator)

Obtain certification:

• Microsoft 365 Certified: Administrator Expert