Lean Six Sigma Green Belt (LSSGB)

Empleados y organizaciones que requieren un enfoque estandarizado para la resolución de problemas con el fin de mejorar continuamente la Gestión de la Calidad.

Introduction to Six Sigma

• History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
• Evolution of Six Sigma
• Defining Six Sigma – philosophy and objectives
• Overview of Six Sigma DMAIC process

Stakeholders & Setting up a Six Sigma Project

• Identifying and Documenting stakeholder requirements
    a. Identifying stakeholders and customers 
    b. Data collection and analysis
    c. Determining critical requirements
• Project Selection Criteria
    a. Identifying performance metrics
    b. Using Financial criteria to evaluate project benefits
    c. Maximizing project benefits for the organization
• 3. Project Planning
    a. Creating Project Charter
    b. Charter Negotiation
• 4. Managing Team Dynamics
    a. Initiating teams
    b. Stages of team evolution
    c. Maslow’s hierarchy of needs
    d. Motivation Techniques
    e. Conflict Resolution Techniques
    f. Management / Leadership styles
    g. Roles played by people in a project
• 5. Important project management & planning tools

Six Sigma Methodology – Define

• Inputs – Need for six sigma project, Executive management sponsorship, core team identified
• Tools
    a. Organization hierarchy
    b. High level process maps
    c. High level Pareto charts
    d. Idea generation and categorization tools
• Outputs
    a. Project charter
    b. Established metrics
    c. Problem statement
    d. Roles & responsibilities

Six Sigma Methodology – Measure

• Objectives of Measure Phase
• Inputs – the outputs of the Define phase
• Tools
    a. Data collection tools and techniques
    b. Measurement scales
    c. Validation techniques (Gauge R & R)
    d. Statistical distributions
    e. Data mining
    f. Run charts 
    g. Process map
    h. Stakeholder tools
    i. Process costs
• Outputs
    a. Well defined processes
    b. Baseline process capability
    c. Process parameters affecting CTQs
    d. Cost of poor quality (COPQ)
    e. Measurement system
  

Six Sigma Methodology – Analyze

• Objectives of Analyze Phase
• Inputs – outputs of the Measure phase
• Tools
    a. Ishikawa diagram
    b. Failure mode and effects analysis
    c. Hypothesis testing
    d. Process capability study
• Outputs
    a. Important causes of defects
    b. Special and common causes of variation
    c. DPMO and sigma level
  

Six Sigma Methodology – Improve

• Objectives of Improve Phase
• Inputs – outputs of the Analyze phase
• Tools
    a. Returns on investment
    b. Solution design matrix
    c. Design of experiment
    d. Taguchi robustness concepts
    e. Response surface methodology
    f. Project planning and management tools
    g. Prototypes
• Outputs
    a. Cost / benefit for different solution
    b. Selection of solutions for implementation
    c. Implementation plan
  

Six Sigma Methodology – Control

• Objectives of Control Phase
• Inputs – outputs of the Improve phase
• Tools
    a. Control plan
    b. Statistical process control
    c. Lean enterprise
    d. 5S
    e. Kaizen
    f. Kanban
    g. Total productive maintenance
    h. Measurement system reanalysis
• Outputs
    a. Implemented solutions
    b. Revised measurement system
    c. Control plan for sustaining benefits
    d. Improves process capability
    e. Lessons learned

Lean

• A Value Stream Map
• Lean is Speed
• Total Supply Chain
• Lean Six Sigma Logistics

Case Study

• Case Study Part 1
• Case Study Part 2
• Case Study Part 3

No existen requisitos formales previos para esta certificación.