PL-7008: Create copilots with Copilot Studio

• Introduction to Microsoft Copilot Studio: Microsoft Copilot Studio enables organizations to quickly create copilots based on business scenarios that their customers and employees can easily interact with as needed. In this module, you are introduced to key concepts for copilots.
• Create an initial copilot using Microsoft Copilot Studio: This module explains how to create copilots using Microsoft Copilot Studio.
• Managing Topics in Microsoft Copilot Studio: In Microsoft Copilot Studio, topics are used for small conversations related to a specific topic. A Microsoft Copilot Studio bot typically includes many topics. In this module, you will learn what the basic principles of topics are, such as trigger phrases and conversation paths, and how you can create them.
• Working with entities and variables in Microsoft Copilot Studio: Microsoft Copilot Studio enables organizations to quickly create copilots based on business scenarios that their customers and employees can easily interact with as needed. Subject matter experts can easily create elements such as topics without any code, to create intelligent conversation paths that help guide people as they interact with the copilots. The copilot creation functionality provided by Microsoft Copilot Studio offers a great starting point for organizations to create intelligent copilots.
• Improving Microsoft Copilot Studio Copilots: There are times when you may need to leverage or integrate other technologies to make your Copilot deliver the experience you want. This module examines some of the methods you can use to improve your Microsoft Copilot Studio Copilots, such as using the Power Automate flow to add actions and transfer conversations from a Copilot to Omnichannel for Customer Service.
• Create effective copilots with Microsoft Copilot Studio: In this module, you will learn about some design principles and best practices that you can use when designing copilots with Microsoft Copilot Studio.

Access Microsoft Copilot Studio .

• Course: English / Spanish
  

This course is part of the Microsoft Applied Skills Credentials.

To earn this Microsoft Applied Skills credential, learners demonstrate the ability to create copilots using Microsoft Copilot Studio.

Applied Skills: Explore all credentials in one guide