PL-7008: Create copilots with Copilot Studio

Course PL-7008: Create copilots with Copilot Studio

Introduction to Creating Copilots with Microsoft Copilot Studio . This course provides an introduction to creating copilots . You'll learn important concepts, such as how to create topics used to generate conversations. You'll learn how to create custom entities that can be applied within topics to extract information. Finally, you'll learn how to use variables to capture and store information in a copilot.

Intermediate - App Builder - Administrator - Microsoft Copilot

Course aimed at

• Developers: Professionals looking to create custom conversational solutions.
• Functional Consultants: Experts who advise companies on how to optimize their processes by implementing AI solutions.
• Business analysts: Those interested in improving the interaction between users and systems.
• Automation Specialists: People who want to automate processes and provide intelligent support within their organization.

PL-7008 Training Objectives

• Designing Intelligent Conversational Experiences: You'll learn how to create personalized agents that interact effectively with users.
• Connecting data and actions from multiple sources: You'll learn how to integrate data and actions from various sources to improve the functionality of your copilots.
  
• Customize Copilot Capabilities: You'll learn how to fine-tune your copilot capabilities to fit specific business scenarios.
  
• Use generative AI: You'll implement generative AI features to improve co-pilot responses and interaction.

Course content PL-7008

Module 1: Create an initial agent with Microsoft Copilot Studio

• Creating agents
  
• Creating agents using the conversational builder
  
• Generative responses
  
• Deploy agents

Module 2: Managing Themes in Microsoft Copilot Studio

• Working with agent themes
  
• Branching a topic
  
• Create topics for existing support content
  
• Working with system backup themes
  
• Manage themes

Module 3: Working with entities and variables in Microsoft Copilot Studio

• Working with entities
  
• Custom entities
  
• Using entities in conversations
  
• Working with variables
  
• Reuse variables in different themes

Module 4: Improving Microsoft Copilot Studio Agents

• Use Power Automate to add actions
  
• Agent actions
  
• Transfer conversations to agents using Omnichannel for customer service
  
• Create topics for existing support content
  
• Types of triggers
  
• Analyze agent performance

Module 5: Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
  
• Create and modify themes
  
• Add inputs, variables, and conditions
  
• Call an action to extract data from Dataverse for Teams
  
• Publish and share your new agent
  

Module 6: Guided Project: Creating Agents with Microsoft Copilot Studio

• Prepare
• Exercise: Creating custom tables
  
• Exercise: Create an agent in Microsoft Copilot Studio with new AI capabilities
  
• Exercise - Create and manage topics
  
• Exercise: Setting up generative AI

Prerequisites

Access Microsoft Copilot Studio .

Language

• Course: English / Spanish
  

Microsoft Applied Skills

This course is part of the Microsoft Applied Skills Credentials.

To earn this Microsoft Applied Skills credential, students demonstrate the ability to create copilots using Microsoft Copilot Studio.

Applied Skills: Explore all credentials in one guide