SharePoint Online Management and Administration - M55370C

SharePoint Online Management and Administration Course - M55370C

SharePoint Online is part of Microsoft 365 and underpins all file experiences in Microsoft 365. This course introduces the audience to SharePoint Online administration. The course is suitable for both on-premises SharePoint administrators and those new to SharePoint administration.

While this course and associated labs are written for Office 365 with Windows 11, the skills taught will also be compatible with older versions of Windows 10. This course builds on the features available in the Office 365 E3 license, as these are core features of the Office 365 and Microsoft 365 plans.

Official SharePoint Online Course - Office 365 Administration - Enterprise Content Management - Digital Collaboration - Site and Collection Administration - SharePoint for Business

Addressed to

This course is intended for information technology (IT) professionals. You should have a general understanding of the purpose and operation of Microsoft 365, Microsoft Teams, and Microsoft SharePoint.

Training objectives

The purpose of this course is for participants to:

• Learn about the main features of SharePoint Online.
  
• Learn how to improve team productivity through collaborative tools.
  
• Use SharePoint and OneDrive to: Create and manage sites, components, and projects, Share documents and tasks, Coordinate resources and activities, Create calendars, pages, and document libraries, Manage forums and conversations within the collaborative environment.

SharePoint Online Management and Administration course content

Module 1: Introduction to Office 365 and SharePoint Online

In this module, you'll cover the core topics the course is based on, including an overview of the core Office 365 services and how to access the Office 365 admin portals.

Lessons

• Create an Office 365 tenant for personal skills development
  
• Office 365 Overview
  
• SharePoint Online Overview
  
• Access to administration portals in Office 365
  
• Manage SharePoint Online with PowerShell

Lab 1: Provisioning Office 365

• Set up PowerShell for Office 365 and SharePoint Online
  
• Create test users
  
• Create a SharePoint site
  

After completing this module, students will be able to:

• Describes the features and benefits of Office 365
  
• Create cloud-only user accounts
  
• Navigate the Office 365 and SharePoint administration portals
  
• Install PowerShell modules and connect to Office 365

Module 2: Configuring SharePoint Policies

This module discusses SharePoint policies and settings for controlling external access and sharing, access controls, and default settings for SharePoint and OneDrive.

Lessons

• External access in Office 365
  
• SharePoint Access Controls
  
• SharePoint Configuration
  
• Setting up OneDrive

Lab 2: Configuring External Access for Office 365

• Configure Entra's external access settings
  
• Configure external access options for Microsoft 365
  
• Configure SharePoint sharing policies

Lab 3: Configuring SharePoint and OneDrive

• Configure SharePoint settings
  
• Configure OneDrive settings
  

After completing this module, students will be able to:

• Plan and configure external sharing in Office 365
  
• Manage sharing policies in SharePoint Online
  
• Configure SharePoint and OneDrive settings
  
• Configure SharePoint access controls

Module 3: Working with Site Collections

This module describes the architecture of SharePoint sites and site collections, including how to create and manage them. You'll learn how to configure settings and external sharing for each site collection.

Lessons

• Creating site collections
  
• Use with site templates
  
• Define site collection administrators and site owners
  
• Configure external sharing options at the site collection level
  
• Delete and restore site collections
  
• Working with central sites
  
• Manage site collections with PowerShell

Lab 4: Creating and Managing Site Collections

• Create site collections
  
• Configure site collections
  
• Delete and restore site collections

Lab 5: Working with Hub Sites

• Declare a central site
  
• Partner with a hub site
  
• Deleting a hub site
  

After completing this module, students will be able to:

• Create and manage site collections
  
• Control external sharing at the site collection level
  
• Declare, use, and delete central sites
  
• Delete and restore sites

Module 4: Working with sites

In this module, you'll learn how to customize individual sites, manage navigation, create and customize applications (including columns and views), and create and manage pages, including news pages. This module also covers granting site access and managing permissions.

Lessons

• Applications, lists and libraries
  
• Pages and news
  
• Site Permissions
  
• Navigation

Lab 6: Customizing a Team Site

• Create and customize applications
  
• Working with pages
  
• Manage site navigation
  
• Manage site permissions

Lab 7: Customizing a Communication Site

• Create and customize applications
  
• Working with pages
  
• Manage site navigation
  
• Manage site permissions
  

After completing this module, students will be able to:

• Adding apps to a site
  
• Customize applications, including columns and views
  
• Manage site permissions
  
• Customize site navigation

Module 5: SharePoint and Microsoft Teams

This module explores the relationship between SharePoint and Microsoft Teams, including the SharePoint administrator's role in managing Microsoft Teams. You'll learn how SharePoint provides the file experience in Microsoft Teams.

Lessons

• What is Microsoft Teams?
  
• How Microsoft Teams integrates with SharePoint Online
  
• Permissions with Microsoft Teams
  
• Private and shared channels

Lab 8: Planning and Managing SharePoint for Microsoft Teams

• Navigate between Teams and SharePoint
  
• Manage SharePoint site permissions on a Teams site
  
• Manage Teams site collections
  

After completing this module, students will be able to:

• Manage SharePoint sites associated with Microsoft Teams
  
• Manage SharePoint site collections associated with Microsoft Teams

Module 6: Viva Connections

This module introduces Viva Connections for integrating your SharePoint intranet with Microsoft Teams. You'll learn how to configure Vivia Connections and customize the user experience.

Lessons

• Home site
  
• Global navigation
  
• Viva Connections Dashboard
  
• Adaptable cards
  
• Deploy the Viva Connections app

Lab 9: Implementing Viva Connections

• Configure Viva connections
  
• Customize the home site
  
• Deploy the Viva Connections app
  

After completing this module, students will be able to:

• Set up the SharePoint intranet for Viva Connections
  
• Customize the Viva Connections home site and dashboard
  
• Deploy the Viva Connections app

Module 7: User Profiles

In this module, you'll learn how to manage user profiles from the SharePoint admin center and how these profiles relate to your Microsoft 365 user profile.

Lessons

• User profiles in SharePoint Online
  
• Using Delve to customize a profile

Lab 10: Managing User Profiles

• Customize user profile fields
  
• Update a profile using Delve
  

After completing this module, students will be able to:

• Create and customize user profile fields
  
• Update a profile using Delve

Module 8: Managed Metadata and Content Types

In this module, you'll learn how to use the Term Store to create and manage taxonomies and implement managed metadata on SharePoint sites. You'll also learn how to create content types to implement templates for lists and item libraries.

Lessons

• Site Columns
  
• Using the term store
  
• Managed metadata columns
  
• Site content types and tenant content types
  
• Content types for lists
  
• Content types for libraries

Lab 11: Using Managed Metadata and Content Types

• Create site columns
  
• Customize the taxonomy in the term store
  
• Create and use managed metadata columns
  
• Create and implement content types
  

After completing this module, students will be able to:

• Create and use site columns
  
• Customize and implement managed metadata
  
• Create and use content types with lists and libraries

Module 9: Microsoft Search

In this module, you'll learn how to implement, use, and customize Microsoft Search, including integration with Bing Search.

Lessons

• What is Microsoft Search?
  
• Set up integrations
  
• Configure responses
  
• Review usage information and statistics

Lab 12: Working with Microsoft Search

• Set up integrations
  
• Create custom responses
  
• Review usage statistics
  

After completing this module, students will be able to:

• Configure Microsoft Search integrations with Bing and Office 365 features
  
• Create custom responses

Module 10: Microsoft Loop and SharePoint Integrated Containers

In this module, you will learn how to use and manage SharePoint Embedded Containers, a headless implementation of SharePoint and the first SharePoint Embedded-based tool, Microsoft Loop.

Lessons

• Explain SharePoint built-in containers
  
• Explain and use Microsoft Loop
  
• Review SharePoint built-in containers from the SharePoint admin center

Lab 13: Working with Viva Themes

• Implement Viva themes
  
• Manage topic pages
  
• Creating themes from managed metadata
  

After completing this module, students will be able to:

• Configure and deploy Viva themes
  
• Create and manage topic pages
  
• Create themes from SharePoint taxonomy

Module 11: Security and Compliance in Office 365

This module introduces the security and compliance features in Office 365. While Microsoft 365 plans include extended security and compliance features, this module will focus on those products available in the core plans without the extended license.

Lessons

• Overview of security and compliance features in Office 365
  
• Expanding security and compliance features with additional licenses
  
• Using the Microsoft Defender Portal and Secure Score
  
• Using the Office 365 Compliance Portal and Compliance Score
  
• Plan and configure retention labels and policies
  
• Plan and configure data loss prevention policies
  
• Create and assign sensitivity labels
  
• Configure attachment and safe link policies
  
• Plan and configure multi-factor authentication

Lab 14: Configuring Security and Compliance in Office 365

• Check the secure score
  
• Configure threat protection
  
• Configure sensitivity labels
  
• Set up retention for Microsoft Teams
  
• Set up multi-factor authentication
  

After completing this module, students will be able to:

• Describe the security and compliance features in Office 365
  
• Review licensing requirements for security and compliance features in Microsoft 365
  
• Configure information protection in Office 365
  
• Set up information governance in Office 365

Module 12: Troubleshooting SharePoint Online

This module discusses techniques for troubleshooting issues with SharePoint Online. You'll also learn about the reporting and monitoring tools and features available.

Lessons

• Monitor the status of the Office 365 service
  
• Troubleshoot Office 365 connectivity and service issues
  
• SharePoint Online Troubleshooting
  
• Reporting and monitoring SharePoint Online usage

Laboratory 15:

• Troubleshoot SharePoint Online
  

After completing this module, students will be able to:

• Monitor the status of the Office 365 service
  
• Troubleshoot Office 365 connectivity and service issues

Prerequisites

• Interest in collaboration and productivity tools.
  
• No advanced technical knowledge is required.
  
• Ideal for people who work in office environments, project management, or team coordination.

Language

• Course: English

• Labs: English