Six Sigma Black Belt Certified (SSBB)

Six Sigma Black Belt (SSBB) Course

The Six Sigma Black Belt course focuses on providing students with a comprehensive understanding of the various Six Sigma tools and techniques useful for improving the production process and minimizing defects in the final product, with a strong emphasis on the practical implementation of these tools and techniques within the organization. Participants will definitely be able to apply the knowledge gained in this course to Six Sigma project management in their respective organizations.

The course includes an opportunity to obtain the Six Sigma Black Belt (SSBB) Certification Exam. The sessions are both theoretical and practical.

The course is taught in e-learning modality and face-to-face and telepresence training activities can also be carried out on demand .

Goals

This course aims to:

• To provide participants with a comprehensive understanding of the tools, techniques, advantages, and challenges of the Six Sigma methodology.
• To provide students with the knowledge to effectively form and lead a Six Sigma project team.
• To provide students with the knowledge to apply DMAIC (Define, Measure, Analyze, Improve and Control) and various Six Sigma tools in process improvement and quality.
• To equip students with the knowledge to communicate using Six Sigma concepts.
• To familiarize participants with how to assess and manage project risk.
• Equip students with knowledge to avoid obstacles in the implementation of Six Sigma.

Addressed to

This course is designed for employees and organizations that require a standardized approach to problem-solving for continuous improvement. This includes team leaders, supervisors, associates, quality assurance engineers, project managers, software professionals, QA team members, current executives, and senior managers who will dedicate a small portion of their time to applying DMAIC tools in their natural work environment.

• People who seek to significantly improve business processes.
• Managers and employees who want to become certified as a Black Belt in Six Sigma.
• Any other professional member who is conducting research, innovation, or consulting on process improvement practices.

Course content

Introduction to Six Sigma

• A brief history of Quality
• What is Quality (Definitions) and service or product
• Quality Gurus & their contribution to Quality
• Enterprise Wide View
• Leadership
• Six Sigma Roles and Responsibilities
• Team Formation
• Team Facilitation
• Team Dynamics
• Time Management For Teams
• Team Decision Making Tools
• Management and Planning Tools
• Team Performance Evaluation And Rewards
• Overview of DMAIC

Six Sigma Methodology – Define

• Important Stakeholders
• Impact on Stakeholders
• Critical to Requirements
• Benchmarking
• Business performance measures
• Financial measures
• VOC
• Kano's Customer Satisfaction Levels
• Juran's Customer Needs
• Market Research
• CTQ Flowdown
• QFD
• Performance Metrics
• Project Charter
• Charter Negotiation
• Project management plan and Baselines
• Project Tracking

Six Sigma Methodology – Measurement

• Processes, Process characteristics, process flow metrics, inputs and outputs
• Process maps and flow chart
• SIPOC
• Data Type & Measurement scale
• Data Collection
• Sampling strategies
• Fishbone Diagram
• Relational Matrices or Prioritization Matrix
• Basic Statistics
• Analytical Statistics
• Gauge R & R
• Process Capability Analysis

Six Sigma Methodology – Analyze

• Correlation and Regression Analysis
• Testing of Hypothesis
• FMEA
• Gap Analysis
• The Five Whys
• Pareto Diagram
• Tree Diagram
• Non-value-added activities
• Cost of poor Quality (COPQ)

Six Sigma Methodology – Improve

• DOE
• Poka-yoke
• 5S
• SMED
• Continuous Flow Manufacturing
• Kaizen
• Kanban
• Theory of constraints
• Risk analysis

Six Sigma Methodology – Control

• Statistical Process Control
• Other Control Tools
• Maintain Controls
• Sustaining Improvements

DFSS

• DFSS

Case Study 1

• Case Study 1 Part 1
• Case Study 1 Part 2

Case Study 2

• Case Study 2 Part 1
• Case Study 2 Part 2

Prerequisites

There are no formal prerequisites for this certification.