Course Description: Six Sigma Black Belt (SSBB)

The Six Sigma Black Belt course focuses on providing students with a comprehensive understanding of the various Six Sigma tools and techniques useful in improving the production process and minimizing defects in the final product with a greater focus on the practical implementation of these tools and techniques in the organization. Participants will definitely be able to utilize the knowledge gained in this course in managing Six Sigma projects in their respective organizations.

The course includes an opportunity to obtain the Six Sigma Black Belt (SSBB) Certification Exam. The sessions taught are theoretical and practical.

The course is taught in distance learning modality and face-to-face and remote training actions can also be carried out on demand .

Goals

This course aims to:

• Provide participants with comprehensive knowledge about the tool and techniques, advantages and challenges of the Six Sigma methodology.
• Provide students with knowledge to effectively form and lead a Six Sigma project team.
• Provide students with knowledge to apply DMAIC (Define, Measure, Analyze, Improve and Control) and various Six Sigma tools in process and quality improvement.
• Provide students with the knowledge to communicate using Six Sigma concepts.
• To familiarize participants with how to assess and manage project risk.
• Equip students with knowledge to avoid obstacles in implementing Six Sigma.

Addressed to

This course is intended for employees and organizations that require a standardized approach to problem solving in order to continuously improve. This would include team leaders, supervisors, associates, QA engineers, project managers, software professionals, practitioners, QA team members, practicing executives, and senior managers who will spend a small portion of their time applying DMAIC tools in their natural work area.

• People looking to significantly improve business processes.
• Managers and employees who want to become certified as Black Belts in Six Sigma.
• Any other professional member who is conducting research, innovation or consulting in process improvement practices.

Course content

Introduction to Six Sigma

• A brief history of Quality
• What is Quality (Definitions) and service or product
• Quality Gurus & their contribution to Quality
• Enterprise Wide View
• Leadership
• Six Sigma Roles and Responsibilities
• Team Formation
• Team Facilitation
• Team Dynamics
• Time Management For Teams
• Team Decision making Tools
• Management and Planning Tools
• Team Performance Evaluation And Rewards
• Overview of DMAIC

Six Sigma Methodology – Define

• Important Stakeholders
• Impact on Stakeholders
• Critical To Requirements
• Benchmarking
• Business performance measures
• Financial measures
• VOC
• Kano's Customer Satisfaction Levels
• Juran's Customer Needs
• Market Research
• CTQ Flowdown
• QFD
• Performance Metrics
• Project Charter
• Charter Negotiation
• Project management plan and Baselines
• Project Tracking

Six Sigma Methodology – Measurement

• Processes, Process characteristics, process flow metrics, inputs and outputs
• Process maps and Flow chart
• SIPOC
• Data Type & Measurement Scale
• Data Collection
• Sampling strategies
• Fishbone Diagram
• Relational Matrices or Prioritization Matrix
• Basic Statistics
• Analytical Statistics
• Gauge R & R
• Process Capability Analysis

Six Sigma Methodology – Analyze

• Correlation and Regression Analysis
• Testing of Hypothesis
• FMEA
• Gap Analysis
• The Five Whys
• Pareto Diagram
• Tree Diagram
• Non value added activities
• Cost of poor quality (COPQ)

Six Sigma Methodology – Improve

• DOE
• Poka-yoke
• 5S
• SMED
• Continuous Flow Manufacturing
• Kaizen
• Kanban
• Theory of constraints
• Risk analysis

Six Sigma Methodology – Control

• Statistical Process Control
• Other Control Tools
• Maintain Controls
• Sustaining Improvements

DFSS

• DFSS

Case Study 1

• Case Study 1 Part 1
• Case Study 1 Part 2

Case Study 2

• Case Study 2 Part 1
• Case Study 2 Part 2

Prerequisites

There are no formal prerequisites for this certification.