Microsoft Parature

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Contact us by email: , phone: +34 91 031 66 78, WhatsApp: +34 685 60 05 91 , or contact Our Offices


About this Course

Parature is a cloud-based solution that creates amazing customer experiences through a combination of knowledge management, self-service and multi-channel interactions:

  1. Leverage Knowledge: Boost employee productivity with quick access to consistent and organized information.
  2. Empower Your Customers: Empower consumers with intelligent and guided self-service, accessible 24/7.
  3. Provide Care Everywhere: Provide consistent engagement across channels for precise, personalized support.

Course content

  • General Overview
  • Parature Chat
  • Parth to Go Live
  • Management and Customization Portal
  • Product Module
  • Set up
  • Single Sign-On
  • Social Customer Service
  • Survey Module and Feedback
  • Widgets

Information related to training

Soporte siempre a tu lado

Training support: Always by your side

Formación presencial y telepresencial

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