MS-4004: Empower your workforce with Copilot for Microsoft 365 Use Cases

MS-4004 Course: Empower your workforce with Copilot for Microsoft 365 Use Cases

This course consists of two parts: Introduction to Copilot for Microsoft 365 and Empower your employees with Copilot for Microsoft 365 use cases.

The first part of the course introduces you to Copilot for Microsoft 365 , examines how you can use Copilot across Microsoft 365 applications, explores best practices for using Copilot and creating effective prompts, and examines how you can extend Copilot with Graph add-ons and connectors.

The second part of this learning content is the heart of this course. Students complete a series of hands-on exercises involving seven use cases: executive, sales, marketing, finance, IT, HR, and operations. These exercises focus on using Copilot in various Microsoft 365 applications (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business tasks related to each use case. To complete the use case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) where they are licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, as Copilot requires OneDrive to complete the file sharing tasks used in the use case exercises.

Beginner - Microsoft 365 - Professional User, Functional Consultant

Course aimed at

This course is intended for business users who want to improve their Copilot for Microsoft 365 skills to solve business-related use case scenarios.

MS-4004 Course Content

Module 1: Introduction to Copilot for Microsoft 365

• Introduction
• What is Copilot for Microsoft 365?
• Explore how Copilot works for Microsoft 365
• Explore the core components of Copilot for Microsoft 365
• Examining Microsoft's commitment to responsible artificial intelligence

Module 2: Explore the possibilities with Copilot for Microsoft 365

• Introduction
• Writing and summarizing documents with Copilot in Word
• Summarizing and drafting emails with Copilot in Outlook
• Designing engaging presentations with Copilot in PowerPoint
• Data analysis and transformation with Copilot in Excel
• Increase productivity with Copilot in Teams
• Empowering employees through Microsoft Copilot with Graph-based chat

Module 3: Optimize and extend Copilot for Microsoft 365

• Introduction
• Examining the art and science of working with artificial intelligence
• Review best practices for using Copilot for Microsoft 365
• Examine how to create an effective request
• Review of recommended application procedures
• Extend Copilot for Microsoft 365 with add-ons
• Explore Microsoft Graph connectors

Module 4: Empower your workforce with Copilot for Microsoft 365: Executive use case

• Introduction
• Exercise: Synthesize your communication perspectives using Microsoft Copilot
• Exercise: Summarize chat threads and channels using Copilot in Teams
• Exercise: Create a speech using Copilot in Word
• Exercise: Create a slideshow using Copilot in PowerPoint

Module 5: Empower your workforce with Copilot for Microsoft 365: Sales use case

• Introduction
• Exercise: Create a market research report using Copilot in Loop
• Exercise: Create a sales presentation using Copilot in PowerPoint
• Exercise: Prepare your meeting notes from emails using Microsoft Copilot
• Exercise: Compare vendor agreements using Copilot in Word

Module 6: Empower your workforce with Copilot for Microsoft 365: IT use case

• Introduction
• Exercise: Create a project plan using Microsoft Copilot
• Exercise: Create a project plan presentation using Copilot in PowerPoint
• Exercise: Update a technical report using Copilot in Word
• Exercise: Compose an email based on a technical report using Copilot in Outlook

Module 7: Empower your workforce with Copilot for Microsoft 365: Marketing use case

• Introduction
• Exercise: Perform a market analysis using Microsoft Copilot
• Exercise: Generate ideas for marketing campaigns using Copilot in Loop
• Exercise: Consolidate multiple marketing reports using Copilot in Word
• Exercise: Analyze a market trends spreadsheet using Copilot in Excel

Module 8: Empower your workforce with Copilot for Microsoft 365: Finance use case

• Introduction
• Exercise: Compose an email to your insurance company using Copilot in Outlook
• Exercise: Analyze a financial spreadsheet using Copilot in Excel
• Exercise: Create a financial analysis report using Copilot in Word
• Exercise: Summarize financial results using Copilot in Word

Module 9: Empower your workforce with Copilot for Microsoft 365: HR use case

• Introduction
• Exercise: Create a job description using Copilot in Word
• Exercise: Analyze resumes and make a recommendation using Copilot in Word
• Exercise: Create interview questions using Copilot in Loop
• Exercise: Compose a job offer email using Copilot in Outlook

Module 10: Empower your workforce with Copilot for Microsoft 365: Operations use case

• Introduction
• Exercise: Generate ideas for the project plan using Copilot in Whiteboard
• Exercise: Compose a meeting response using Copilot in Outlook
• Exercise: Compare report results using Copilot in Word
• Exercise: Create a presentation comparing heating systems using Copilot in PowerPoint

Module 11: Empower your workforce with Copilot for Microsoft 365: Challenge – Use case

• Introduction
• Exercise: Create interview questions using different Copilots
• Exercise: Improve your social media marketing efforts
• Exercise: Improve your collaboration skills in project management
• Exercise: Improve content creation and collaboration skills

Prerequisites

It is recommended to have:

• Basic functional experience with Microsoft 365 services
• Expert knowledge of general IT practices
  

Language

• Course: English / Spanish