Students in this course are interested in Microsoft Teams or passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on effective and efficient collaboration and communication in a Microsoft 365 environment. The Microsoft Teams administrator should be able to plan, deploy, and manage teams, chats, applications, channels, meetings, audio and video conferencing, live events, calling, and Teams-certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other custom, third-party, and Microsoft applications. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information Management, and User Adoption.
1. Get started with managing Microsoft Teams
Lessons
- Explore Microsoft Teams
- Plan and deploy Microsoft Teams
- Implement lifecycle management and governance for Microsoft Teams
- Monitor your Microsoft Teams environment
Lab exercises
- Exercise 1: Prepare Teams admin roles and licenses
- Exercise 2: Explore Teams management tools
- Exercise 3: Create groups and teams
- Exercise 4: Implement lifecycle management and governance for Microsoft Teams
- Exercise 5: Enable access to Teams public preview features using Teams update policies
2. Prepare the environment for a Microsoft Teams deployment
Lessons
- Implement security for Microsoft Teams
- Implement compliance for Microsoft Teams
- Plan and configure network settings for Microsoft Teams
Lab exercises
- Exercise 1: Manage guest access for Microsoft Teams
- Exercise 2: Implement security for Microsoft Teams
- Exercise 3: Implement compliance for Microsoft Teams
- Exercise 4: Prepare network deployment
3. Manage chat, teams, channels, and apps in Microsoft Teams
Lessons
- Create and manage teams
- Manage collaboration experiences for chat and channels
- Manage apps for Microsoft Teams
Lab exercises
- Exercise 1: Manage team resources
- Exercise 2: Configure channel and message policies
- Exercise 3: Manage app settings
- Exercise 4: Create and manage app setup policies
- Exercise 5: Test configured policy settings
4. Manage meetings and calling in Microsoft Teams
Lessons
- Introduction to Teams meetings and calling
- Manage meetings and events experiences
- Plan for Microsoft Teams Rooms and Surface Hub
- Configure, deploy, and manage Teams devices
- Plan for Teams Phone
- Configure Teams Phone
- Configure and manage voice users
- Configure Auto Attendants and Call Queue
- Troubleshot audio, video, and client issues
Lab exercises
- Exercise 1: Manage Live event and meeting experiences
- Exercise 2: Deploy Teams device profiles
- Exercise 3: Set up a Calling Plan
- Exercise 4: Manage Teams Phone
- Exercise 5: Explore reports for call quality in Microsoft Teams
Microsoft 365 Certified: Teams Administrator Associate
Demonstrate skills in planning, implementing, configuring, and managing Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.
Level: Intermediate
Role: Administrator
Product: Microsoft 365
Subject: Modern Work
