Real-time marketing with Microsoft Dynamics 365

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€695.00
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Do you want to take this course remotely or in person?

Contact us by email: info@nanforiberica.com , phone: +34 91 031 66 78, WhatsApp: +34 685 60 05 91 , or contact Our Offices

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About the course

This course is taught online and consists of 11 units and practical exercises.
The approximate duration of the course is 115 hours distributed between the course content and the collaboration tools. Upon completion, the student will receive an accreditation diploma .
Training is provided through our Virtual Campus . This option provides access to all course content on the course platform, accessible 24/7 from the start of the course.
The student will also have access to participation forums , as well as ongoing tutoring.

Participants should have a foundation in Microsoft Dataverse and Power Platform , and be familiar with the Dynamics 365 Marketing environment.

Course content

  • Unit 1: Configuring Advanced Options in Microsoft Dynamics 365 Marketing
  • Unit 2: Key components of Dynamics 365 Marketing that affect real-time marketing (RTM)
  • Unit 3: Marketing Automation with Dynamics 365 Marketing
  • Unit 4: Installing Real-Time Client Orchestration
  • Unit 5: Using Customer Insights Profiles and Segments in MTR
  • Unit 6: Email Management for MTR
  • Unit 7: AI-based real-time channel optimization
  • Unit 8: Real-time management of client assets
  • Unit 9: Managing Real-Time Marketing Messages
  • Unit 10: Real-Time Marketing Event Triggers
  • Unit 11: Using Natural Language in Real-Time Marketing Journeys

      Prerequisites

      Participants should have a foundation in Microsoft Dataverse and Power Platform, and be familiar with the Dynamics 365 Marketing environment.

      Basic computer skills and knowledge of IT-related environments are recommended.

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