Outlook 365 Course - SCORM

Outlook 365 Course - SCORM

This course is taught online and consists of five units containing videos and practical exercises. The course lasts approximately 40 hours, divided between the course content and collaboration tools. Upon completion, the student will receive a certificate.

Addressed to

The course is aimed at anyone who wants to learn about Outlook 365 and the benefits it can bring to small and medium-sized businesses and users.

Outlook 365 Course Content

Course presentation . Watch video

• Goals
• Contents

Unit 1. Outlook 365. Introduction 

1.1 Presentation of the Outlook 365 course.

1.2 Outlook display settings.

Unit 2. Writing messages

2.1. Dictate your messages.

2.2 Writing a message, tricks to save work.

2.2.1 Use templates to save time when writing.

2.2.2 Save time with quick elements.

2.2.3 Quickly change text case.

2.3.4 Priority, delivery and feedback options. 

2.3.1 Message priority.

2.3.2 Modify delivery options.

2.3.3 Request confirmation of delivery and reading of messages.

2.3.4 Use voting buttons.

2.4.5 Install and use the translator.

Unit 3: Configuring trays

3.1 Spam, junk mail, skip converting conversation.

3.1.1 Skip conversation.

3.1.2 Clearing a conversation.

3.2 Quick steps.

3.2.1 Setting up a quick step.

3.2.2 Create a new quick step.

3.3 Rules for organizing mail and automating message management.

3.3.1 Create rules from messages.

3.3.2 Create a rule using the Rules Wizard.

3.3.3 Run rules manually.

3.4 Search for messages.

3.5 Search folders.

3.5.1 Create and use predefined search folders.

3.6 Conditional formats in messages.

3.7 Inbox Options. 

3.7.1 Flag emails for follow-up.

3.7.2 Categorize messages.

Unit 4: Setting Up an Account

4.1 Account Setup.

4.2 Automatic responses or out-of-office assistant.

4.3 Signatures.

4.3.1 Create and add a signature to messages.

4.3.2 Adding a signature to a message.

4.3.3 Make the signature appear automatically in a message.

Unit 5: Other Outlook Elements

5.1 Groups in Microsoft 365

5.1.1 Create a new Microsoft 365 group

5.1.2 Add members to the group.

5.1.3 Create a new contact.

5.2 Configure calendar.

5.3 Calendar elements: appointments, meetings, events and periodicity.

5.3.1 Add a citation.

5.3.2 Create a meeting request.

5.3.3 Create an online meeting with Microsoft Teams.

5.3.4 Use the programming assistant.

5.4 Shared calendars.

5.4.1 Share our calendar with other users.

5.5 Create and assign tasks to a contact and to yourself.

5.6 Notes. Writing and sending a note.

Final evaluation

Quality Questionnaire.

Prerequisites

No prior technical requirements are required to take this course. However, basic computer skills are recommended.