Microsoft Dynamics 365 Customer Insights Fundamentals

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Course Description

This course is taught in online mode and consists of units and practices .

The approximate duration of the course is 60 hours distributed between the course content and collaboration tools and upon completion, the student will receive an accrediting diploma.

Training is done through our Virtual Campus , with this modality you will have all the didactic content on the course platform and it will be accessible, from the start day of the course, 24 hours a day, every day of the week.

The student will also have participation forums , as well as a continuous tutoring .

Course content:

  • Main components of Microsoft Dynamics 365 Customer Insights
  • Customer expectations
  • Processes in D365 Customer Insights
  • How to create a unique view of the customer
  • Real-time data management
  • Data extraction
  • Assignment, Combination and Matching: Unify data
  • Optimizing interactive content with custom reports
  • Practice: Data integration between Dynamics 365 Marketing and Customer Insights
  • Practice: Importing data with Power Qwery, Data transformation

* Nanfor's own course, it is not an official Microsoft course and does not prepare for any certification exam.

    Previous requirements

    No prior technical requirements are necessary to take this course. However, basic computer skills and knowledge of environments related to Information Technology are recommended.

    Duration: 6 weeks

    Hours: 60 hours

    Information related to training

    Soporte siempre a tu lado

    Training support: Always by your side

    Formación presencial y telepresencial

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