Lean Six Sigma Green Belt (LSSGB)

Employees and organizations that require a standardized approach to problem solving in order to continually improve Quality Management.

Introduction to Six Sigma

• History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
• Evolution of Six Sigma
• Defining Six Sigma – philosophy and objectives
• Overview of Six Sigma DMAIC process

Stakeholders & Setting up a Six Sigma Project

• Identifying and Documenting stakeholder requirements
  to. Identifying stakeholders and customers
  b. Data collection and analysis
  c. Determining critical requirements
• Project Selection Criteria
  to. Identifying performance metrics
  b. Using Financial criteria to evaluate project benefits
  c. Maximizing project benefits for the organization
• 3. Project Planning
  a. Creating Project Charter
  b. Charter Negotiation
• 4. Managing Team Dynamics
  a. Initiating teams
  b. Stages of team evolution
  c. Maslow's hierarchy of needs
  d. Motivation Techniques
  and. Conflict Resolution Techniques
  F. Management/Leadership styles
  g. Roles played by people in a project
• 5. Important project management & planning tools

Six Sigma Methodology – Define

• Inputs – Need for six sigma project, Executive management sponsorship, core team identified
• Tools
  a. Organization hierarchy
  b. High level process maps
  c. High level Pareto charts
  d. Idea generation and categorization tools
• Outputs
  a. Project charter
  b. Established metrics
  c. Problem statement
  d. Roles & responsibilities

Six Sigma Methodology – Measurement

• Objectives of Measurement Phase
• Inputs – the outputs of the Define phase
• Tools
  to. Data collection tools and techniques
  b. Measurement scales
  c. Validation techniques (Gauge R & R)
  d. Statistical distributions
  e. Data mining
  f. Run charts
  g. Process map
  h. Stakeholder tools
  i. Process costs
• Outputs
  a. Well-defined processes
  b. Baseline process capability
  c. Process parameters affecting CTQs
  d. Cost of poor quality (COPQ)
  e. Measurement system
  

Six Sigma Methodology – Analyze

• Objectives of Analyze Phase
• Inputs – outputs of the Measure phase
• Tools
  a. Ishikawa diagram
  b. Failure mode and effects analysis
  c. Hypothesis testing
  d. Process capability study
• Outputs
  to. Important causes of defects
  b. Special and common causes of variation
  c. DPMO and sigma level
  

Six Sigma Methodology – Improve

• Objectives of Improve Phase
• Inputs – outputs of the Analyze phase
• Tools
  a. Returns on investment
  b. Solution design matrix
  c. Design of experiment
  d. Taguchi robustness concepts
  and. Response surface methodology
  F. Project planning and management tools
  g. Prototypes
• Outputs
  to. Cost/benefit for different solution
  b. Selection of solutions for implementation
  c. Implementation plan
  

Six Sigma Methodology – Control

• Objectives of Control Phase
• Inputs – outputs of the Improve phase
• Tools
  a. Control plan
  b. Statistical process control
  c. Lean enterprise
  d. 5S
  e. Kaizen
  f. Kanban
  g. Total productive maintenance
  h. Measurement system reanalysis
• Outputs
  a. Implemented solutions
  b. Revised measurement system
  c. Control plan for sustaining benefits
  d. Improves process capability
  e. Lessons learned

Lean

• A Value Stream Map
• Lean is Speed
• Total Supply Chain
• Lean Six Sigma Logistics

Case Study

• Case Study Part 1
• Case Study Part 2
• Case Study Part 3

There are no formal prerequisites for this certification.