Microsoft Outlook 2016

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    Outlook 2016





    Julio García-

    Javier Lozano –

    Course objectives

    • Get easy-to-follow guidance from a certified Microsoft Office Specialist Master
    • Learn and practice new skills while working with sample content, or look up specific procedures
    • Manage your email more efficiently than ever
    • Organize your Inbox to stay in control of everything that matters
    • Schedule appointments, events, and meetings
    • Organize contact records and link to information from social media sites
    • Track tasks for yourself and assign tasks to other people
    • Enhance message content and manage email security

    Course content


    Who this book is for
    The Step by Step approach
    Download the practice files
    Ebook edition
    Get support and give feedback
    Errata and support
    We want to hear from you
    Stay in touch

    Part 1: Get started with Outlook 2016

    • Chapter 1: Outlook 2016 basics
      Start Outlook
      Work in the Outlook user interface
      Sidebar: About Office
      Identify app window elements
      Sidebar: Tell me what you want to do
      Work with the ribbon and status bar
      Sidebar: Adapt procedure steps
      Manage Office and Outlook settings
      Sidebar: Microsoft account options
      Skills review
      Practice tasks
    • Chapter 2: Explore Outlook modules
      Work in the Outlook app window
      Work with items
      Switch among modules
      Work in the Mail module
      Folder Pane content
      Ribbon tabs
      Content area views
      Sidebar: Display conversations
      Message windows
      Sidebar: Draft responses in the Reading Pane
      Sidebar: The Backstage view of a message
      Work in the Calendar module
      Ribbon tabs
      Calendar item windows
      Work in the People module
      Ribbon tabs
      Contact record windows
      Work in the Tasks module
      Ribbon tabs
      task windows
      Skills review
      Practice tasks

    Part 2: Manage email messages

    • Chapter 3: Send and receive email messages
      Create and send messages
      Create messages
      Troubleshoot message addressing
      Save and send messages
      Sidebar: Send from a specific account
      Attach files and Outlook items to messages
      Sidebar: New email notifications
      Display messages and message attachments
      Display message content
      Display attachment content
      Display message participant information
      Respond to messages
      Sidebar: Resending and recalling messages
      Skills review
      Practice tasks
    • Chapter 4: Enhance message content
      Customize default message format
      Apply thematic elements to individual messages
      Apply and change themes
      Apply and change styles
      Create and use automatic signatures
      Incorporate images in messages
      Change message settings and delivery options
      Skills review
      Practice tasks
    • Chapter 5: Manage email security
      Block unwanted messages
      Sidebar: Trace message origins
      Manage messages in the Junk Email folder
      Configure junk email settings in your Inbox
      Configure junk email options
      Increase email security
      Apply security measures to incoming messages
      Apply security measures to outgoing messages
      Configure Outlook to use a digital ID
      Digitally sign or encrypt messages
      Sidebar: Restrict access by using rights management
      Skills review
      Practice tasks
    • Chapter 6: Organize your Inbox
      Display and manage conversations
      Arrange messages by specific attributes
      Categorize items
      Sidebar: Store information in Outlook notes
      Organize messages in folders
      Sidebar: Print messages
      Skills review
      Practice tasks

    Part 3: Manage contacts

    • Chapter 7: Store and access contact information
      Save and update contact information
      Create and modify contact records
      Sidebar: Contact record sources
      Sidebar: Conform to name and address standards
      Communicate with contacts
      Sidebar: Create custom contact record fields
      Initiate actions from contact records
      Select message recipients from address books
      Sidebar: Link contact records
      Display different views of contact records
      Sidebar: Modify the settings of any view
      Print contact records
      Skills review
      Practice tasks
    • Chapter 8: Manage contact records
      Create address books
      Import and export contact records
      Create contact groups
      Quickly locate contact information
      Personalize electronic business cards
      Skills review
      Practice tasks
    Part 4: Manage appointments and tasks
    • Chapter 9: Manage schedulingSchedule appointments and events
      Sidebar: Add holidays to your calendar
      Convert calendar items
      Configure calendar item options
      Schedule and change meetings
      Respond to meeting requests
      Display different views of a calendar
      Sidebar: Use the Date Navigator
      Skills review
      Practice tasks
    • Chapter 10: Manage your calendar
      Define your available time
      Configure time zones
      Sidebar: Specify appointment time zones
      Work with multiple calendars
      Connect to other calendars
      Manage the display of multiple calendars
      Share calendar information
      Share calendars with co-workers
      Share calendar information outside of your organization
      Print a calendar
      Skills review
      Practice tasks
    • Chapter 11: Track tasks
      Create tasks
      Create task items
      Create tasks from Outlook items
      Manage tasks
      Update tasks
      Remove items from your task list
      Manage task assignments
      Assign tasks to other people
      Respond to task assignments
      Display different views of tasks
      Display tasks in the Tasks module
      Sidebar: Outlook Today
      Display tasks in other modules
      Skills review
      Practice tasks

    Part 5: Maximize efficiency

    • Chapter 12: Manage window elements
      Customize the Outlook app window
      Configure the Folder Pane
      Configure the Navigation Bar
      Display module peeks
      Configure the Reading Pane
      Customize the Quick Access Toolbar
      Customize the ribbon
      Customize user interface fonts
      Skills review
      Practice tasks
    • Chapter 13: Customize Outlook options
      Sidebar: About the Outlook Options dialog box
      Configure general Office and Outlook options
      Configure message options
      Compose messages
      Outlook breads
      Message arrival
      Conversation Clean Up
      Replies and forwards
      Save messages
      Send messages
      Message format
      Configure calendar options
      Configure contact and task options
      Group options
      Contact options
      Task options
      Configure search and language options
      Configure advanced options
      Manage add-ins and security options
      Manage add-ins
      Configure Trust Center options
      Skills review
      Practice tasks
    • Chapter 14: Manage email automatically
      Automatically reply to messages
      Sidebar: Manage messages while you're away
      Create rules to process messages
      Manage messages by using Quick Steps
      Skills review
      Practice tasks

    Previous requirements

    To take this course, basic knowledge of PC and Internet management is required.

    Software and Hardware Requirements

    Hardware: Multimedia PC

    Pentium IV or higher, 1 Gb of memory, sound card, speakers/headphones


    Windows XP, Windows Vista or Windows 7

    Browsers: Explorer 6,7 and 8 or Firefox 2 and 3

    Java 1.5 or higher

    Adobe Flash Player 7.0 or higher

    Javascript enabled

    Adobe Reader 8.0 or higher

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