Course Description: MS-080: Employee Experience Platform Specialist

In this course, you will learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work.

In your organization today, are people being treated well or are their needs neglected? Are your teams engaged and have a sense of purpose? Are you driving the business outcomes you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening you envision. This learning course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva as well as Microsoft 365, Teams, and SharePoint . It will cover how to identify requirements for designing experiences for employee onboarding, career and skills development, rewards and recognition, compensation and benefits, employee well-being, and employee retention. It will also cover how to design solutions to meet these requirements and how to collaborate with senior executive leadership, HR, IT, adoption and change management, and organizational learning and development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback.

Beginner - Microsoft 365 - Business Analyst, Business Owner, Professional User

Addressed to

Students taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. The individual in this role will collaborate with multiple teams to define, design, and implement new digital employee experiences, including onboarding, career and skills development, rewards and recognition, employee well-being, and employee retention.

Students should have a fundamental understanding of Microsoft technologies such as Microsoft 365, Teams, SharePoint and a deep understanding of Microsoft Viva features and functionality. They may have experience in one or more of the following subjects: Human Resources, People Development, Change Management, Information Technology or Culture Development.

Training Route

Reimagine the employee experience with Microsoft Viva

• Digital Employee Experience Design: Bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform the way employees feel about their work. Viva provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening you’re envisioning.
• Introduction to the Microsoft Viva Suite: The Microsoft Viva Suite is a set of employee experience apps that can be used individually or combined to meet the needs of your organization. In this module, learn about Microsoft Viva experiences, learn the key features of each Viva app, the processes for getting started with Viva, and how Viva apps can help you connect employees, foster productivity and well-being with insights, align work with goals, and support learning and growth.
• Introduction to Viva Connections: Viva Connections builds on the existing Microsoft 365 ecosystem to provide personalized experiences for employees. Learn about the main components of Viva Connections, what experience users have with it, when to use Viva Connections, and its technical requirements.
• Designing Skills and Growth Experiences with Viva Learning: In this module, you will gain a clear understanding of the features, benefits, and parameters of Viva Learning and how to set it up. You will see the key steps to implement and maintain the momentum of new learning and development training supported by the Viva Learning solution, and all the required roles are listed and described.
• Guided Project: Creating a Featured Set of Content in Viva Learning: In this project, you will set up different content providers for Viva Learning and create a featured set of content to help educate learners on updated safety practices and guidelines at Tailwind Traders.
• Designing Productivity and Wellbeing Experiences with Viva Insights: Microsoft Viva Insights empowers individuals, teams, and organizations to create better work habits, achieve balance, and improve business outcomes with personalized insights and recommended actions. This module includes our best practices to help you get immediate value from Viva Insights.
• Introduction to Microsoft Viva Glint: This module describes Viva Glint, how organizations can use the application to drive engagement and business success, and how users across the organization interact with it.
• Understand Viva Glint’s approach to modern engagement: This module explains how Viva Glint delivers immediate visibility into the total employee experience with organization-wide surveys and recommended actions to improve engagement and business outcomes.
• Learn OKR Basics with Viva Goals: Learn more about the key components of OKRs, their framework, and the benefits they provide to users in various roles.
• OKR Expert Role: Learn more about your role as an OKR Expert, how to communicate effectively, and what resources are available to help you and your team succeed.

Prerequisites

General knowledge of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint and familiarity with the employee experience is required.

Language

• Course: English / Spanish