Six Sigma Green Belt Certified (SSGB)

Upon completion of the Six Sigma Green Belt course, participants will learn how to:

• Identify project selection and evaluation criteria.
• Plan and execute six sigma projects.
• Effectively form and lead a six sigma project team.
• Apply DMAIC (Define, Measure, Analyze, Improve, Control) and various Six Sigma tools to process and quality improvement.
• Assess and manage project risk.
• Significantly increase profitability through six sigma projects.
• Avoid pitfalls when implementing Six Sigma.
• Integrate and improve innovation and problem-solving skills.

This course is intended for employees and organizations that require a standardized approach to problem solving in order to continuously improve. This would include team leaders, supervisors, associates, QA engineers, project managers, software professionals, practitioners, QA team members, practicing executives, and senior managers who will spend a small portion of their time applying DMAIC tools in their natural work area.

• Future managers who want to become certified as Green Belt in Six Sigma.
• Management and Engineering students who want to become more resourceful and employable.
• Project management professionals (PMPs) who want to earn PMI PDUs by learning the nuances of the quality paradigm.
• Any other professional member who is conducting research, innovation or consulting in process improvement practices.

Introduction to Six Sigma

• History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
• Evolution of Six Sigma
• Defining Six Sigma – philosophy and objectives
• Overview of Six Sigma DMAIC process

2. Stakeholders & Setting up a Six Sigma Project

• Identifying and Documenting stakeholder requirements
• Project Selection Criteria
• Project Planning
• Managing Team Dynamics
• Important project management & planning tools

3. Six Sigma Methodology – Define

• Inputs – Need for six sigma project, Executive management sponsorship, core team identified
• Tools
  - Organizational hierarchy
  - High level process maps
  - High level Pareto charts
  - Idea generation and categorization tools
• Outputs
  - Project charter
  - Established metrics
  - Problem statement
  - Roles & responsibilities

4. Six Sigma Methodology – Measurement

• Objectives of Measurement Phase
• Inputs – the outputs of the Define phase
• Tools
  -Data collection tools and techniques
  - Measurement scales
  - Validation techniques (Gauge R & R)
  -Statistical distributions
  - Data mining
  - Run charts
  - Process map
  - Stakeholder tools
  - Process costs
• Outputs
  - Well-defined processes
  - Baseline process capability
  - Process parameters affecting CTQs
  - Cost of poor quality (COPQ)
  - Measurement system

5. Six Sigma Methodology – Analyze

• Objectives of Analyze Phase
• Inputs – outputs of the Measure phase
• Tools
  - Ishikawa diagram
  - Failure mode and effects analysis
  - Hypothesis testing
  - Process capability study
• Outputs
  - Important causes of defects
  - Special and common causes of variation
  - DPMO and sigma level

6. Six Sigma Methodology – Improve

• Objectives of Improve Phase
• Inputs – outputs of the Analyze phase
• Tools
  - Returns on investment
  - Solution design matrix
  - Design of experiment
  - Taguchi robustness concepts
  - Response surface methodology
  - Project planning and management tools
  - Prototypes
• Outputs
  - Cost/benefit for different solutions
  - Selection of solutions for implementation
  - Implementation plan

7. Six Sigma Methodology – Control

• Objectives of Control Phase
• Inputs – outputs of the Improve phase
• Tools
  - Control plan
  - Statistical process control
  - Lean enterprise
  - 5S
  - Kaizen
  - Kanban
  - Total productive maintenance
  - Measurement system reanalysis
• Outputs
  - Implemented solutions
  - Revised measurement system
  - Control plan for sustaining benefits
  - Improves process capability
  - Lessons learned
  

8. Case Study

• Case Study Part 1
• Case Study Part 2
• Case Study Part 3

There are no formal prerequisites for this certification.