Online event: Optimizing organizations with Microsoft Customer Insights


Nanfor organizes in collaboration with ExecuTrain México the online event: <The optimization of organizations with Customer Insights from Microsoft>.

Customer-user-oriented data is essential for the success of organizations. Would you like to build trust in your client or user, predict their needs and create a unique vision of it? Learn how this innovative Microsoft solution solves the problem in our specialized seminar.

Who is it addressed to?

ICT professionals, sales, marketing, HR, and business managers in the organization, managers, innovation professionals, employees and all those who wish to get the most out of the existing information resources offered by Customer Insights solutions.


  • Welcome
  • How to create a unique view of the customer
  • Real-time data management
  • Optimizing interactive content with custom reports
  • Managing AI models for predicting customer behavior
  • How to manage customer experiences in a cookieless future
  • Conclusions
  • Success stories/testimonials of e-learning ExecuTrain México
  • Q&As


  • Wednesday, 03/09/2022


  • Of 15:45 PM - 17:15 PM CEST


  • Javier Lozano Moreno - Microsoft Certified Trainer Business Technologist Nanfor, MS Certified D365, Marketing Functional Consultant Associate + Power Platform​ and Functional Consultant Associate

Level 100 (User Level)

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