Artificial Intelligence Course for Public Administrations | Generative AI applied to the Public Sector
Artificial Intelligence (AI) is becoming one of the technologies with the greatest impact on the digital transformation of organizations. In the realm of Public Administrations, AI enables improved process efficiency, streamlined document management, optimized citizen services, and data-driven decision-making facilitation.
Generative AI solutions, such as Microsoft Copilot, ChatGPT, or Google Gemini, offer new capabilities for drafting documents, summarizing information, analyzing large volumes of data, and automating repetitive administrative tasks. Their proper use allows public employees to dedicate more time to higher value-added activities.
This Artificial Intelligence for Public Administrations course provides a practical view of the main tools, methodologies, and use cases applicable to the public sector, while also incorporating the principles of responsible AI, security, data protection, and regulatory compliance established by European regulation.
This training is eligible for FUNDAE subsidies for employed workers, allowing organizations to boost their digital transformation initiatives through specialized training plans.
General course description
This course provides a practical view of Artificial Intelligence and its application in Public Administrations. Participants will learn how to use generative AI tools to improve productivity, optimize administrative processes, analyze information, prepare documentation, and provide better services to citizens.
The training addresses technical, organizational, and regulatory aspects, including prompt engineering, document productivity, responsible AI, data protection, and the impact of the European Artificial Intelligence Act (AI Act) on public bodies.
In addition, real cases of Artificial Intelligence application in different areas of Public Administration are analyzed, and a methodology is provided to identify implementation opportunities aligned with institutional goals.
What Nanfor courses include
At Nanfor, we offer a complete training experience that combines quality educational material, expert guidance, and our own learning platform, adapted for both individual and corporate training.
All our courses include official and supplementary educational material, practical activities, learning assessments, forums, a virtual advisor, progress tracking, and personalized academic support throughout the training, in addition to a certificate of completion.
Learn about all components
Advantages of training on Artificial Intelligence for Public Administrations
- Practical understanding of Artificial Intelligence and generative AI applied to the public sector.
- Knowledge of leading tools such as Microsoft Copilot, ChatGPT, and Google Gemini.
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Improved productivity through automation and intelligent assistance.
- Ability to draft reports, summaries, and administrative documentation with AI.
- Application of responsible AI, ethics, and transparency principles.
- Knowledge of the European Artificial Intelligence Act (AI Act).
- Identification of digital transformation opportunities in public bodies.
- Development of AI adoption and implementation strategies in public organizations.
- Flexible modalities adapted to the needs of each organization.
Prerequisites
No advanced technical knowledge of Artificial Intelligence is required. It is recommended to have basic experience using computer tools and to be familiar with standard work processes within Public Administrations.
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Duration: 50 / 70 hours
General course information
Who is this course for?
Public Administration staff, public employees, technicians, department heads, managers, middle management, and executives interested in learning about and applying Artificial Intelligence in their professional activities.
Training objectives: what will you learn?
- Understand the fundamental concepts of Artificial Intelligence.
- Know the main generative AI tools.
- Apply prompting techniques to achieve better results.
- Improve efficiency in administrative and document tasks.
- Use AI in a secure, ethical, and responsible manner.
- Know the impact of the European AI Act on the public sector.
- Identify opportunities for AI application in public bodies.
- Design AI adoption initiatives aligned with institutional goals.
Training content - Course program
Unit 1. Fundamentals of Artificial Intelligence
- Introduction to Artificial Intelligence.
- Evolution and current trends.
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Traditional AI and generative AI.
- Benefits and limitations.
- Impact of AI on the public sector.
- Transformation opportunities.
Unit 2. Generative Artificial Intelligence Tools
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Microsoft Copilot.
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ChatGPT.
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Google Gemini.
- Other emerging solutions.
- Capabilities and use cases.
- Tool comparison.
Unit 3. Prompt Engineering
- Concept of a prompt.
- Types of instructions.
- Techniques to improve results.
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Creation of effective prompts.
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Validation and review of responses.
- Best practices.
Unit 4. Responsible AI, Ethics, and Security
- Principles of responsible AI.
- Transparency and traceability.
- Biases and risks.
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Human oversight.
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Data protection.
- Information security.
- Proper use of sensitive information.
Unit 5. Regulatory Framework of Artificial Intelligence
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European Artificial Intelligence Act (AI Act).
- Obligations for public bodies.
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Risk management.
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AI governance.
- Institutional responsibility.
- Regulatory compliance.
Unit 6. Productivity and Document Management with AI
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Assisted document drafting.
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Preparation of reports and memos.
- Automatic summaries.
- Knowledge management.
- Handling regulations.
- Generation of administrative content.
Unit 7. Applications of AI in Public Administrations
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Citizen services.
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Document management.
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Administrative processing.
- Human resources.
- Public procurement.
- Institutional communication.
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Data analysis and decision-making support.
- National and international success stories.
Unit 8. AI Implementation in Public Organizations
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Adoption strategies.
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Change management.
- Opportunity identification.
- Governance models.
- Training and capacity building.
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Roadmap for implementation.
Final Project
- Identification of a real use case.
- Assessment of opportunities and risks.
- Design of an improvement proposal.
- Definition of expected benefits.
- Presentation of results.
Do you want to take this training? Request information now
If you wish to take this training virtually, you can purchase it at the top of the product page. If you have any questions, please contact us.
If you wish to take this training in in-person or tele-presence modality, or need an edition adapted for your organization, please contact us:
Why choose Nanfor as a specialized ICT training center?
Nanfor is a specialized ICT training center with extensive experience in technological training for professionals and companies. Our programs combine updated content, a practical approach, and expert guidance to facilitate the real-world application of knowledge in the workplace.
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Expert tutors with real-world experience in projects, technologies, and professional certifications.
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Personalized academic support throughout the training to monitor student progress.
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Practical methodologies based on real cases and scenarios applicable to the job position.
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In-house learning platform with resources, activities, assessments, and continuous tracking.
- Training aligned with technological trends and the current needs of organizations.
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Flexible learning modalities: online, in-person, and tele-presence.
- Experience in corporate training programs and digital talent development.
Frequently asked questions about the course
What is Artificial Intelligence for Public Administrations and what is it used for?
Artificial Intelligence for Public Administrations allows for the use of AI technologies and generative AI tools to improve productivity, optimize administrative processes, manage documentation, analyze information, and offer better services to citizens efficiently and securely.
What Artificial Intelligence tools are used in this course?
This Artificial Intelligence for Public Administrations course presents generative AI tools such as Microsoft Copilot, ChatGPT, Google Gemini, and other emerging solutions, analyzing their capabilities, limitations, and potential applications in public bodies.
What is the difference between the different Generative Artificial Intelligence tools?
Generative Artificial Intelligence tools offer similar capabilities for generating content, summarizing information, or analyzing data, but they differ in functionalities, integration with other platforms, security levels, and specific use cases within Public Administrations.
Is it necessary to have prior knowledge of Artificial Intelligence to take this course?
No. This Artificial Intelligence for Public Administrations course is designed for public sector professionals who wish to learn about and apply AI in their daily activities, without the need for prior experience in Artificial Intelligence.
Is this Artificial Intelligence for Public Administrations course eligible for FUNDAE subsidies?
Yes. This training can be subsidized through FUNDAE for employed workers, allowing organizations to boost their professionals' Artificial Intelligence training.
Is this Artificial Intelligence for Public Administrations course included in LaaS?
No. This Artificial Intelligence for Public Administrations course is not currently part of Nanfor's LaaS subscription.
How can Artificial Intelligence help improve productivity in Public Administrations?
Artificial Intelligence can assist in drafting documents, generating reports, preparing summaries, analyzing information, managing documents, and automating repetitive tasks, allowing public employees to focus on higher-value activities.
What will I learn about the European Artificial Intelligence Act in this course?
The course addresses the European Artificial Intelligence Act (AI Act), the obligations affecting public bodies, risk management, AI governance, and best practices for responsible and compliant use.
How is Artificial Intelligence applied in the daily work of public employees?
Artificial Intelligence can be used for tasks such as citizen services, document management, administrative processing, human resources, public procurement, institutional communication, and data analysis to support decision-making.
What benefits does Artificial Intelligence bring to Public Administrations?
Artificial Intelligence helps improve operational efficiency, reduce management times, optimize access to knowledge, improve the quality of public services, and facilitate the digital transformation of public organizations.
