Train the Trainer: Become a Microsoft Certified Trainer (MCT) with ISCP Certification

MCT Course: Train the Trainer with ISCP Certification

Become a true MCT (Microsoft Certified Trainer)!

In ICT, it is possible to find highly skilled technical professionals whose communication skills and knowledge transfer abilities are not the most suitable for facilitating learning. Due to this problem, which Nanfor has faced since 1988, it has developed ICT-focused trainer training courses. This is because traditional trainer courses often lack the ICT component, not only in terms of the content to be presented but also considering the type of person who will take the course, their concerns, psychology, and ultimate training objectives. There are many trainer training courses on the market that are not led by experts in ICT knowledge transmission. Aspects of how to interact with simulations and practices using advanced laboratories must be explained by technicians, not solely by psychologists or pedagogues. Our program integrates the experiences and knowledge of professional pedagogues with highly skilled ICT trainers who consistently achieve evaluations of 4.5 out of 5 for their advanced courses. "Docendo discimus - Teaching we learn" Seneca.

The course is oriented to the needs of the student, verifying, according to our methodology, that the instructor's delivery directly impacts the student's role.

Prerequisites

The participant must initially have a minimum of one year of experience as a trainer in group or individual training activities and describe their previous experience in these knowledge transfer activities.

General course information

🎓Audience Profile

This course is aimed at any professional who wishes to teach ICT courses to professionals in the sector and individuals who want to join the ICT sector. Specifically, it is based on the pedagogical, technical, and skill requirements that global manufacturers such as Microsoft demand from their trainers in their training programs. Anyone interested in ICT teaching is likely to benefit and prepare to enhance the qualities and qualifications required by the most demanding ICT manufacturers.

Likewise, it is aimed at professional trainers who want to access technological training and understand its differences, training providers who want to improve their training quality ratios, and training departments that need to increase their results through high-performance training initiatives.

🎯 Objectives at the end of the course. Become a true MCT (Microsoft Certified Trainer)!

• Understand and cultivate the concept: "Preparation is the foundation of success." Learn how to design an effective training agenda for success
• Meet course participants before the course starts
• Analyze and understand the objectives of the training activity based on the training components
• Apply the famous quote from the Latin thinker Lucius Annaeus Seneca: "Donec iter docendi per theoriis; brevis et efficax per exempla: Long is the path of teaching by means of theories; brief and effective by means of examples"
• Understand the dimensions of the teaching process in terms of time, content, training recipients, and objectives
• Teach how to motivate course participants to learn digital content
• Learn and teach how to use official manufacturer laboratories
• Learn and teach how to use simulations, videos, teaching materials, practices, and useful complements for the transfer of ICT knowledge
• Use different learning rhythms
• Improve learning with tools used in face-to-face training (electronic whiteboards, flipcharts, projector use, digital screens, and others)
• Improve training education with digital solutions and digital designs
• Apply teaching methodologies such as the descriptive method and the discovery method
• Understand the methodology of designing practices and teaching materials for ICT content
• Internalize what not to do to achieve course success
• Learn psychologically to prepare yourself to provide training: "One course, one challenge"
• Keys to success, how to achieve 5s out of 5
• Share activities with participants and interact with them
• Master methods of interaction with students in face-to-face courses
• Apply methods of interaction with participants in tele-face-to-face courses. Examples and practices
• Manage and understand methods of interaction with participants in e-learning courses. Examples and practices
• Know an official trainer program: the Microsoft MCT case
• Benefits and obligations of the MCT

📚 Course Details Content: Training the IT trainers. ISCP -Instructional Skills Certification Program

Unit/Module 1: Introduction to the training of ICT trainers

• Teaching skills

• Knowledge, its transfer, and ICT environments

• Past experiences

• The main components of training activities: Time, students, objectives, knowledge base, value proposition, materials, interactions with participants
  The final result

Practice/Lab

• Role play

Unit/Module 2: Course preparation

• Know the learning objectives
• Knowledge of the trainer
• The knowledge of the students
• Components used for transfer
• Analysis and performance evaluation
• The expectations
• The results

Practice/Lab

• An exercise will be carried out with a real case study and the participant will prepare an action plan with an estimate of results.

Unit/Module 3: The dimensions of the learning process

• The dimensions of the teaching process based on time, content, recipients of training, and objectives
• Preparation of the course agenda
• Design of activities, practices, and interactions
• Selection of training materials
• The motivation of the teacher and that of the students
• Use of teaching and learning rhythms

Practice/Lab

• In groups of 2/3 people, create a motivation plan for the students, define the main motivation factors of the students.

Unit/Module 4: The learning components in ICTs

• Main differences of ICT training with other subjects
• The solutions that generate the greatest transfer of learning: laboratories, simulations, real environments, others
• Analysis of the groups that make up each training activity. Learning levels, objectives
• Time and modality
• Components by modality
• Use of official manufacturer laboratories: advantages and points to consider
• Use simulations, videos, teaching materials, practices, and useful complements for the transfer of ICT knowledge
• The tools used in face-to-face training (electronic whiteboards, flipcharts, use of the projector, digital screens, and others)
• eLearning content, platforms, content, and support. Advantages for hybrid training
• The use of Artificial Intelligence to increase the rate of learning transfer

Practice/Lab

• Using official Microsoft labs, see differences. Each participant will show the group the use of the official lab and its benefits

Unit/Module 5: The evolution of learning during the course

• The empathy of the trainer with the students
• How to promote communication with participants
• Linking learning day by day. The daily agenda and the course agenda
• The adaptation of the course to the learning objectives and those of the participants
• The ability to orient base content to changing objectives according to the participants
• Measure the satisfaction of the participant during the development of the course
• Motivate and propose tasks and activities to be carried out during the course
• Measure learning in the course

Practice/Lab

• Propose control methods for learning and satisfaction during the course

Unit/Module 6: MTMs or how to measure results

• The end of the formation
• Analysis of objectives achieved
• How to link what was seen in the course with the basic objectives of the course
• Forms of learning assessment
• Evaluation in continuous training
• Evaluation of the participants
• Teacher evaluation
• The case of Microsoft: how MCTs trainers are evaluated in official Microsoft MTMs courses

Practice/Lab

• Analysis and conclusions of the data based on the MTMs, obtaining feedback and improvement

Unit/Module 7: The official training program for the main ICT manufacturers: The case of Microsoft

• The official certifications of the manufacturers for the students
• Microsoft Competencies and Solutions for Microsoft Technology Solution Providers
• The manufacturer ecosystem: Distis, managed partners, unmanaged partners, partners, and end customers
• The advantages of being MCT
• Certification maintenance obligations
• MCT service quality

Practice/Lab

A case study of a Microsoft solution and how many certified professionals you need and in what subjects

🏢 References

Since 1989, we have offered ICT trainer training courses by trainers who daily deliver these courses with significant success. We have hundreds of testimonials on our website.

❓Duration and modality

• In Telepresence mode: The course lasts 18 hours over 3 days. Training in this modality is subject to quorum and with dates to be defined. Please consult.
• In the virtual modality (Hybrid Model): The course lasts 40 hours and three months of access to the platform.

The training is delivered by trainers with over 10 years of experience in teaching ICT courses and certified by various manufacturers and training certification entities. During the course, the different skills to be acquired will be explained interactively, and each instructor will request a demo session from the student in which they demonstrate their teaching skills on a specific topic. The course will delve into the most efficient teaching methods, teaching styles, evaluations, activities, and feedback.

Material

Practice and learning materials will be provided for the final session

Validation

Two presentations to the panel of instructors for review and analysis in video format

Trainers and tutors

Nanfor has trainers specialized in the psychology of technology learning with over 30 years of experience in trainer training and technology training, and thousands of courses delivered. Their training is heterogeneous, ranging from educational psychologists to ICT experts who conduct training activities for ICT professionals for over 30 years. The staff of instructors will be a mixed team formed by teaching pedagogues and ICT teachers.