Train the Trainer: Become a Microsoft Certified Trainer (MCT) with ISCP Certification

MCT Course: Trainer of Trainers with ISCP Certification

Become an MCT Certified Coach!

In ICT, it is possible to find highly skilled professionals whose communication and knowledge transfer skills are not the most appropriate for generating learning. Due to this problem, which Nanfor has encountered since 1988, it has developed trainer training courses applied to ICT, as traditional trainer training lacks the ICT component, not only because of the content to be shown but also because of the type of person who will receive the course, their concerns, their psychology, and the final objectives of the training. There are many trainer training courses on the market that are not taught by experts in ICT knowledge transfer; aspects of interaction with simulations and practices with advanced laboratories need to be explained by technicians and not just by psychologists or pedagogues. Our program integrates the experiences and knowledge of professional pedagogues with high-level technical ICT trainers who achieve daily course evaluations of over 4.5 out of 5. “ Enseigner discimus-Enseigner nous apprenons ” Seneca.

The course is oriented towards the student's needs, verifying through our methodology that the teacher, in developing the course, generates a direct impact on the student's role.

Prerequisites

The participant must initially demonstrate at least one year of experience as a trainer in collective or individual training actions and justify their previous experience in these learning transfer activities.

General training information

🎓 Public profile

This course is aimed at any professional who wishes to teach ICT courses to industry professionals and individuals wishing to join the ICT sector. Specifically, it is based on the pedagogical, technical and competence requirements that global manufacturers such as Microsoft demand from their trainers in their training programs. Anyone interested in teaching ICT is likely to receive it and prepares to improve the qualities and qualifications of the most demanding ICT manufacturer.

Likewise, it is aimed at professional trainers who wish to access technological training and understand its differences, training providers who wish to improve their training quality ratios, and training departments that need to increase their results through high-performance training actions.

🎯 Objectives at the end of the course

• Understand and cultivate the concept: "Preparation is the foundation of success."
• Learn to design an effective training program for success
• Get to know course participants before it begins
• Analyze and understand the objectives of the training action based on the components of the training
• Apply the famous quote from the Latin thinker Lucius Annaeus Seneca: “Donec iter docendi per theoriis; brevis et efficax per exempla: Long is the path of teaching through theories; short and effective through examples”
• Understand the dimensions of the teaching process based on time, content, training recipients, and objectives
• Learn to motivate course participants to learn digital content
• Learn and teach to use official manufacturer laboratories
• Learn and teach to use simulations, videos, educational materials, practices, and useful complements for ICT knowledge transfer
• Use different learning paces
• Improve learning with tools used in face-to-face training (electronic whiteboards, flip charts, projector use, digital screens, and others)
• Improve teaching in training with digital solutions and digital designs
• Apply pedagogical methodologies such as the descriptive method and the discovery method
• Understand the methodology for designing teaching practices and educational materials for ICT content.
• Internalize what not to do to succeed in the course
• Learn psychologically to prepare for providing training: "A journey, a challenge"
• Keys to success, how to get 5 out of 5
• Share activities with participants and interact with them
• Master methods of interaction with students in face-to-face courses
• Apply interaction methods with participants in tele-face-to-face courses. Examples and practices
• Manage and understand methods of interaction with participants in e-learning courses. Examples and practices
• Discover an official trainer program: the Microsoft MCT case
• Benefits and obligations of MCT

📚 Content Trainer of Trainers in ICT. ISCP - Pedagogical Skills Certification Program

Unit/Module 1: Introduction to ICT Trainer Training

• Pedagogical skills
• Knowledge, its transfer, and ICT environments
• Past experiences
• Main components of training actions: Time, students, objectives, knowledge base, value proposition, materials, interactions with participants
• The final result

Practice/Lab

• role play

Unit/Module 2: Course Preparation

• Knowing learning objectives
• Trainer's knowledge
• Students' knowledge
• Components used for transfer
• Performance analysis and evaluation
• Expectations
• Results

Practice/Lab

• An exercise will be carried out with a real case study and the participant will elaborate an action plan with an estimate of the results.

Unit/Module 3: The Dimensions of the Learning Process

• The dimensions of the teaching process based on time, content, training recipients, and objectives
• Course agenda preparation
• Design of activities, practices, and interactions
• Selection of training materials
• The motivation of the teacher and that of the students
• Use of teaching and learning paces

Practice/Lab

• In groups of 2/3 people, create a student motivation plan, defining the main factors for student motivation.

Unit/Module 4: ICT Learning Components

• Main differences between ICT training and other subjects
• Solutions that generate the greatest learning transfer: laboratories, simulations, real environments, others
• Analysis of the groups that make up each training action. Learning levels, objectives
• Time and modalities
• Components by modality
• Use of official manufacturer laboratories: advantages and points to consider
• Use simulations, videos, educational materials, practices, and useful complements for ICT knowledge transfer
• Tools used in face-to-face training (electronic whiteboards, flip charts, projector use, digital screens, and others)
• Content, platforms, eLearning content and support. Advantages of hybrid training
• The use of Artificial Intelligence to increase the learning transfer rate

Practice/Lab

• Using official Microsoft labs, observe the differences. Each participant will show the group the use of the official lab and its benefits

Unit/Module 5: The Evolution of Learning during the Course

• The empathy of the trainer with the students
• How to foster communication with participants
• Relate learning to everyday life. The daily agenda and the course agenda
• The adaptation of the course to the learning objectives and those of the participants
• The ability to orient basic content towards changing objectives based on participants
• Measure participant satisfaction during course development
• Motivate and propose tasks and activities to be carried out during the course
• Measure learning in the course

Practice/Lab

• Propose learning and satisfaction control methods during the course

Unit/Module 6: MTM or how to measure results

• The end of the training
• Analysis of objectives achieved
• How to relate what was seen during the course with the basic objectives of the course
• Forms of learning evaluation
• Evaluation in continuous training
• Participant evaluation
• Teacher evaluation
• The Microsoft case: how MCT trainers are evaluated in official Microsoft MTM courses

Practice/Lab

• Analysis and conclusions of data based on MTMs, obtaining feedback and improvement

Unit/Module 7: The official training program for leading ICT manufacturers: The Microsoft case

• Official manufacturer certifications for students
• Microsoft skills and solutions for Microsoft technology solution providers
• The builder ecosystem: Distis, managed partners, unmanaged partners, partners and end customers
• The benefits of being an MCT
• Obligations to maintain certification
• The quality of MCT service

Practice/Lab

Case study of a Microsoft solution and the number of certified professionals you need and in what subjects

🏢 References

❓ Course duration and dynamics

Duration and modalities

• In Telepresence mode: The course lasts 18 hours spread over 3 days. Training in this modality is Subject to quorum and with dates to be defined. Please consult.
• In Virtual mode (Hybrid Model): The course lasts 40 hours and three months of platform access.

The training is given by trainers with more than 10 years of experience in ICT training and certified by different manufacturers and training certification bodies for trainers. During the course, the different skills to be acquired will be explained interactively, and each instructor will ask the student for a demonstration session in which they will demonstrate their teaching skills on a specific subject. The course will delve into the most effective teaching methods, teaching styles, evaluations, activities, and feedback.

Materials

Practice and learning materials will be provided for the final session

Validation

Two presentations to the instructor panel for review and analysis in video format

Trainers and tutors

Nanfor has trainers specialized in the psychology of technological learning with more than 30 years of experience in trainer training and technological training and thousands of courses completed. Their training is heterogeneous, from school psychologists to ICT experts who have been conducting training activities for ICT professionals for more than 30 years. The trainers' staff will be mixed, consisting of teaching pedagogues and ICT teachers.