From the very beginning, participants will receive personalized support from an assigned technical tutor and a support group to assist them throughout their training journey.
Welcome Sessions
Available in: Virtual Training Modality
Students receive a welcome session where platform usage is explained, course resources are shown, and the assigned trainer is introduced.
Office hours
Available in: Virtual Training Modality
These consist of group meetings where course students and the certified instructor participate. They are held weekly to resolve participants' doubts and queries live and directly.
An excellent method of collaborative learning: you resolve your doubts and learn from the queries and questions of other participants!
Reinforcement Sessions
Available in: Virtual Training Modality
Online sessions are held to support knowledge and learning areas that require personalized assistance, such as: practices, demonstrations of official lab usage, certification preparation, etc.
1:1 Tutoring
Available in: Virtual Training Modality
Students can hold personalized meetings with the instructor to resolve specific doubts and queries. Through our booking system, they can view the tutor's available hours and book a meeting on the day and time that best suits their needs.
One-to-one meetings with the instructor! Schedule 30-minute meetings as often as you need them.
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🎯 It's not a demo
🎯 It's not a sales session
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Forum for questions
Available in: Virtual Training and Self-Learning Modalities
Students have access to a forum where official certified instructors respond within 48 hours. The forums are an open space, organized by topic, where participants discuss and exchange viewpoints and information about course content.
ChatGPT based on Azure AI
Available in: Virtual Training and Self-Learning Modalities
Through our innovative Artificial Intelligence systems, students can search for any concept and get immediate answers. The ChatGPT is available on the Nanfor virtual campus and allows students to get quick and personalized answers, which enhances their learning experience and allows them to dedicate more time to absorbing new knowledge and skills.
Personalized Schedule Designs
Available in: Virtual Training Modality
During the training period, a weekly work plan is sent to the participant with a description of activities, tasks, practices, and other components to ensure a unique experience.
E-mail
Available in: Virtual Training Modality
Students are contacted via e-mail to send them support messages and to follow up on their training. Additionally, students can contact us at: soporte@nanforiberica.com
Social Media
Available in: Virtual Training Modality
Through our new presence on Facebook, LinkedIn, Twitter, Instagram, and YouTube, we aim to promote the exchange of experiences and learning among our students.
Telephone
Available in: Virtual Training Modality
Via telephone at +34 91 031 6678, students can connect with the User Assistance Center (CAU) from 7:00 AM to 7:00 PM, Monday through Friday, without interruption. This immediate support is for administrative queries and access issues related to course elements. Technical queries about course concepts are handled through the previously mentioned resources.
