Creation and Use of Artificial Intelligence Agents Applied to Business Management

Unit 1. Introduction to Artificial Intelligence in the business context

• Fundamental concepts of Artificial Intelligence.
• Evolution of AI in the business environment.
• AI applications in organizational management.
• Benefits of AI for efficiency and productivity.

Unit 2. Concept and typology of Artificial Intelligence agents

• Concept of an Artificial Intelligence agent.
• Main characteristics of AI agents.
• Typologies of Artificial Intelligence agents.
• Differences between traditional assistants and AI agents.

Unit 3. Basic principles for creating AI agents

• Defining the agent's objective.
• Identifying user needs.
• Selecting information and knowledge sources.
• Defining the agent's instructions and behavior.

Unit 4. Designing AI agents applied to management and productivity

• Identifying business processes susceptible to improvement.
• Designing agents applied to business management.
• Designing agents aimed at improving productivity.
• Guided creation of agents without advanced technical knowledge.

Unit 5. Practical use cases for AI agents

• Agents for information management and query.
• Agents for the automation of routine tasks.
• Support agents in business environments.
• Agents applied to organizational processes.

Unit 6. Impact of AI agents on the organization

• Application of AI agents to support decision-making.
• Impact of AI agents on work processes.
• Collaboration between people and Artificial Intelligence agents.
• Adaptation of organizations to new technological environments.

Unit 7. Ethical and organizational considerations

• Ethical and responsible use of Artificial Intelligence agents.
• Human oversight and review of results.
• Protection of business information.
• Organizational and social impact of AI agents.