MS-721: Collaboration Communications Systems Engineer - Free Nanfor Philanthropy Course

100% free course through Microsoft Learn.

From Nanfor we offer you the following benefits:

• We teach you how to use the platform and how to access the course content
• We provide you with personalized advice on the content that best suits your professional career.
• And we offer you support for 2 months via email.

Once you have completed your training, you will receive related offers that will help you in your professional growth.

*Course for unemployed people available until 31/03/25. Unemployment certificate must be presented.

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone functionality, meetings, and both personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Collaborative communications systems engineers have a fundamental knowledge of networking, telecommunications, audiovisual, and meeting room technologies, as well as identity and access management.

They are experts in using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Pro Rooms portal, and the Microsoft Call Quality Dashboard to manage and monitor Teams Phone functionality, meetings, and certified devices. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Carrier Connect, Teams Phone Mobile, and Direct Routing.

Collaboration Communications Systems Engineers work with Teams administrators, Microsoft Identity and Access administrators, and Microsoft 365 administrators. They may also work with other workload owners, including facilities administrators, network engineers, security engineers, device manufacturers, telephony vendors, and Microsoft Certified Solution Providers.

• Introduction to Teams meetings and calling
• Planning for Teams Phone
• Plan for Microsoft Teams Rooms and Surface Hub
• Planning and optimizing network performance for Teams media
• Set up and deploy Teams phone
• Setting up and deploying Teams phone with direct routing
• Extend Teams Phone with additional services
• Managing meeting and event experiences
• Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
• Set up and manage voice users
• Set up auto attendants and call queues
• Set up, deploy, and manage Teams devices
• Guided project - Prepare meeting room experiences
• Monitoring and troubleshooting Teams collaboration communications systems

Before participating in this course, students should have a general knowledge of the following topics:

• Microsoft 365 and Microsoft Teams
• Basic concepts of networks, telecommunications and audio/video
• Identity and Access Management Basics

*Course for unemployed people available until 31/03/25. Unemployment certificate must be presented.

• Course: English / Spanish