Why ITIL® v5 certification is key for professionals and organizations

In a context where technology is a direct enabler of business, organizations no longer evaluate their IT teams solely on their technical capabilities, but rather on their ability to generate value, improve customer experience, and support strategic objectives . In this scenario, ITIL® v5 certification has become a key benchmark for professionals and companies seeking modern, value-driven service management.

Aware of this need, Nanfor has added to its catalog the official eLearning course approved for ITIL® v5 certification: Fundamentals of Service Management and Value Co-Creation , a training program designed to prepare participants in the new approach to IT Service Management.

Why does ITIL® v5 make a difference?

ITIL® is the most internationally recognized framework for IT service management . With the evolution to ITIL® v5 , the focus has clearly shifted from mere operation to co-creating value , integrating people, processes, technology, and partners within a single model.

ITIL® v5 certification enables professionals to:

• Demonstrate knowledge with a globally recognized certification
• Understanding how services directly contribute to business value
• To speak a common language between IT, business, and suppliers
• Adapting to digital, agile, and product- and service-oriented environments
• Improve your professional profile and employability

For organizations, having teams certified in ITIL® v5 means:

• Greater alignment between IT and business
• Improved operational efficiency and customer experience
• More measurable, governed, and results-oriented services
• A solid framework for continuous improvement and digital transformation

Service Management and Value Co-Creation: a current approach

The ITIL® v5: Service Management and Value Co-Creation Foundation course, offered by Nanfor, emphasizes how organizations create value together with customers and partners , throughout the entire service lifecycle.

Key concepts covered during the training include:

• The four dimensions of ITIL® v5
• The difference between utility and warranty
• The ITIL Value System (IVS) and the Value Chain
• The guiding principles of ITIL® applied to real-world scenarios
• Identifying and managing value streams

This approach allows participants to transfer the ITIL® framework to their daily reality , beyond theory.

Official, accredited training geared towards certification

The course incorporated by Nanfor is an official, accredited eLearning course , which guarantees content aligned with ITIL® v5 and adequate preparation for the official ITIL® v5 Foundation certification .

Who is it aimed at?

This course is especially recommended for:

• IT Service Management Professionals
• Those responsible for services, processes and operations
• Consultants and digital service managers
• Organizations seeking to improve value creation through IT
• Professionals who wish to become certified in ITIL® v5

A certification that drives results

The ITIL® v5 certification not only validates knowledge but also demonstrates the ability to manage services aligned with business value . With this course, Nanfor helps professionals and organizations take a step forward in service management , strengthening their competitiveness and digital maturity.

👉 Discover how ITIL® v5 certification can boost your career and bring real value to your organization.

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