- Microsoft collaborates in the digitalization of the Madrid town hall, within the plan to improve the urban economy promoted by its mayor, José Luis Martínez-Almeida.
- This collaboration has already materialized in the implementation of a hybrid work model that has improved the collaboration and productivity of the more than 27,000 City Council officials.
- The implementation of remote work solutions improves the environmental sustainability of the city of Madrid, with an annual saving of 7,092 tons of CO2 emissions, equivalent to 435 times the Royal Botanical Garden of the capital.
Madrid City Council and Microsoft maintain a strategic collaboration that includes a determined commitment to technological innovation and digital transformation, with the aim of improving the sustainability of the city and offering a better service to citizens.
The implementation of remote work options for the more than 27,000 city council officials, thanks to the use of Microsoft solutions, has allowed a reduction in emissions of 7,092 tons of CO2 per year, equivalent to what a forest with an area of 435 times the Royal Botanical Garden of the capital. This initiative is part of the sustainability plan of the city of Madrid, promoted by its mayor, and in which technology plays a key role.
The migration to the Microsoft Azure cloud and the use of Microsoft 365 solutions, such as Teams, has allowed the Madrid City Council to improve its internal collaboration and the services it offers to citizens, as well as enabling its more than 27,000 officials to carry out essential work. remotely in areas such as security, citizen services, social services, economic development, mobility, employment, urban planning, tourism, culture or sports.
In the meeting held today by the mayor of Madrid, José Luis Martínez-Almeida, with Alberto Granados, president of Microsoft Spain, at City Hall, the current lines of work have been analyzed and new joint initiatives have been explored where the application of Technologies, such as the Cloud, Augmented Reality or Artificial Intelligence, promote a more sustainable city that offers better care and services to all its inhabitants and visitors.
The mayor of Madrid, José Luis Martínez-Almeida, positively valued the progress in improving the digital transformation of the administration through public-private collaboration.
For his part, Alberto Granados, president of Microsoft Spain, confirmed his enthusiasm for collaborating with entities that are decisively committed to digitalization, such as the Madrid City Council, with which they will explore new projects where AI, Augmented Reality or the Cloud, enable new scenarios to position Madrid as a benchmark for digitalization and represent an improvement in citizen services and the environmental sustainability of the city.
Augmented Reality and Artificial Intelligence at the service of the citizen
Madrid wants to be a benchmark for innovation and digitalization as part of its program for urban economic recovery and together with Microsoft it is exploring the use of augmented reality, metaverse and Artificial Intelligence technologies to improve various aspects and services offered by the city. Among them, being able to offer citizens and tourists digitized 3D versions of Madrid at different relevant moments in its history, or the application of virtual assistants, in a metaverse environment, to bring the city closer to the citizen.
The projects will pay special attention to population segments, such as young people, who carry out much of their activity in digital environments, without forgetting the elderly, who need more support and closer digital interaction. For these, the Madrid City Council launched last December the “Madrid Acompaña” app , designed and developed by Microsoft and its partner, Plain Concepts, in collaboration with the Digital Office of the City Council and the Volunteer Department of the Area of Families, Equality and Social Welfare.
This application connects older people with the network of Volunteers in Madrid to help them channel requests such as attending medical appointments, going for a walk or shopping, carrying out administrative tasks or leisure activities. Since its launch, the Madrid Te Acompaña application has made it possible to manage 3,048 services for the elderly, carried out by 301 volunteers authorized by the Madrid City Council.
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