MD-102 Course: Microsoft 365 Endpoint Administrator
The MD-102 Course: Microsoft 365 Endpoint Administrator is an official Microsoft training program aimed at professionals responsible for managing, protecting, and optimizing devices, applications, and users within Microsoft 365 environments. The training focuses on modern endpoint management using Microsoft Intune, Microsoft Entra ID, and other key solutions in the Microsoft ecosystem.
Microsoft 365 provides the tools needed for the unified management of Windows, macOS, iOS, and Android devices, allowing you to implement security policies, manage applications, automate deployments, and control access to corporate resources. These capabilities are essential for organizations adopting hybrid work models that require centralized device management.
The course is designed for Microsoft 365 administrators, Endpoint Administrators, system administrators, and IT professionals responsible for managing the lifecycle of corporate devices. Its practical approach enables you to efficiently deploy, manage, and protect endpoints using the latest Microsoft technologies.
In addition, this course is official Microsoft training and eligible for FUNDAE funding, helping you prepare for the Microsoft 365 Certified: Endpoint Administrator Associate certification.
Course Overview
The MD-102 Course: Microsoft 365 Endpoint Administrator provides the skills needed to plan, implement, and manage modern device and application management strategies within Microsoft 365. The training aligns with the current responsibilities of the Endpoint Administrator role and the objectives of the official Microsoft certification.
During the course, participants will learn how to prepare device infrastructure using Microsoft Intune and Microsoft Entra ID, implement enrollment and configuration processes, manage corporate applications, and protect devices and corporate data. Advanced capabilities such as Windows Autopilot, Microsoft Defender for Endpoint, Microsoft Security Copilot, Windows 365, and Azure Virtual Desktop are also covered.
The training combines management, automation, security, and operational optimization, enabling you to manage endpoints at scale and apply consistent policies across different types of devices. These capabilities help organizations improve security, regulatory compliance, and the user experience in modern Microsoft 365 environments.
Virtual course with the certification exam included free of charge. Don't miss this opportunity! The exam is valued at €126 + VAT and is included at no additional cost.
Promotion valid until December 31, 2026. One exam attempt available only in Virtual - Distance Learning format.
What is the Microsoft MD-102 certification used for in a professional environment?
The MD-102: Microsoft 365 Endpoint Administrator certification validates specialized skills in managing, protecting, and governing corporate devices within Microsoft 365 environments. It is aimed at professionals responsible for implementing modern endpoint management strategies using Microsoft Intune, Microsoft Entra ID, and the security and management tools in the Microsoft ecosystem.
In the job market, this certification is particularly relevant for roles such as Endpoint Administrator, Systems Administrator, Microsoft 365 Administrator, Workplace Engineer, Support Engineer, and IT professionals responsible for managing corporate devices and applications. Organizations need specialists capable of managing Windows, macOS, iOS, and Android devices while maintaining high levels of security, compliance, and productivity.
Obtaining the MD-102 certification improves employability and facilitates specialization in modern workplace management. It also enables you to participate in device modernization projects, Microsoft Intune implementation, hybrid work adoption, and corporate data protection using Microsoft technologies.
Professional Applications of Microsoft 365, Microsoft Intune, and Microsoft Entra ID
Microsoft 365, together with Microsoft Intune and Microsoft Entra ID, forms a comprehensive platform for managing devices, users, applications, and security policies within modern organizations. These technologies enable centralized management of access to corporate resources from multiple devices and locations.
In business environments, these solutions are used to automate device deployment using Windows Autopilot, manage corporate applications, implement security policies, control mobile devices, and protect access to organizational resources. They also facilitate the management of hybrid environments and support remote and flexible work models.
The MD-102 course enables you to apply these capabilities in real-world scenarios, helping administrators manage the entire corporate device lifecycle, improve endpoint security, and optimize the user digital experience through modern management based on Microsoft 365.
What Official Microsoft Courses and Certifications Include at Nanfor
The training includes Microsoft Learn materials, presentations by expert instructors, authorized labs, specialized tutoring, and certification preparation.
Nanfor combines official Microsoft content with expert guidance, enabling training focused on practical application in real business environments.
Learn all the components
Benefits of MD-102 Training
Training in MD-102: Microsoft 365 Endpoint Administrator enables you to acquire the skills needed to manage, protect, and optimize corporate devices within modern Microsoft 365 environments using unified management and enterprise security tools.
- Manage Windows, macOS, iOS, and Android devices using Microsoft Intune.
- Implement modern endpoint management strategies.
- Automate device deployment using Windows Autopilot.
- Manage corporate applications and their secure distribution.
- Apply security and compliance policies in Microsoft 365.
- Protect devices using Microsoft Defender for Endpoint.
- Manage identities and access using Microsoft Entra ID.
- Optimize endpoint management through automation and advanced tools.
In addition, this training provides hands-on experience in modern corporate device management, helping organizations improve security, productivity, and the user experience in hybrid and remote work environments.
Prerequisites
To get the most out of the MD-102 course, prior experience in Microsoft systems administration and general knowledge of Microsoft 365 and corporate devices is recommended.
Knowledge of the following is particularly recommended:
- Microsoft 365 and business productivity services.
- Microsoft Entra ID (Azure Active Directory).
- Windows operating systems.
- Basic device and user administration.
- General security and compliance concepts.
- Fundamentals of corporate networks.
The course is designed for Microsoft 365 administrators, system administrators, IT support professionals, and specialists responsible for managing corporate devices and applications.
Preparation for the Microsoft MD-102 Certification
This MD-102 Course: Microsoft 365 Endpoint Administrator prepares you for the official Microsoft 365 Certified: Endpoint Administrator Associate certification, providing the knowledge needed to manage devices, applications, identities, and security policies using Microsoft Intune, Microsoft Entra ID, and Microsoft 365 modern management solutions.
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Course duration:
100 hours
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Classroom access:
3 months
Who is the Microsoft MD-102 course designed for?
The MD-102 Course: Microsoft 365 Endpoint Administrator is designed for IT professionals responsible for implementing, managing, and protecting devices and applications within modern Microsoft 365 environments.
It is particularly suitable for Endpoint Administrators, Microsoft 365 administrators, system administrators, advanced support technicians, digital workplace engineers, and professionals responsible for managing Windows, macOS, iOS, and Android devices in business organizations.
It is also an excellent option for specialists who want to deepen their knowledge of Microsoft Intune, Microsoft Entra ID, Windows Autopilot, and Microsoft Defender for Endpoint, acquiring skills to manage hybrid and distributed work environments.
MD-102 Course Objectives and What You Will Learn
By the end of the MD-102 course, you will be able to implement, manage, protect, and optimize corporate devices and applications using Microsoft Intune and Microsoft 365 modern management technologies.
- Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID.
- Enroll and configure corporate devices centrally.
- Implement and manage Windows Autopilot.
- Manage business applications on different types of devices.
- Protect devices and data using security and compliance policies.
- Manage Microsoft Defender for Endpoint.
- Automate management tasks using PowerShell and Microsoft Graph.
- Implement modern work solutions using Windows 365 and Azure Virtual Desktop.
- Monitor, optimize, and maintain large-scale Microsoft 365 environments.
- Prepare for the Microsoft 365 Certified: Endpoint Administrator Associate certification.
Microsoft Learn MD-102 Collection Elements
The official Microsoft Learn collection associated with the MD-102 course includes the following learning paths:
- Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID
- Manage and maintain devices using Microsoft Intune
- Manage applications using Microsoft Intune
- Protect devices using Microsoft Intune
- Automate and optimize endpoint management using Microsoft Intune
- Operational excellence and preparation using Microsoft Intune
- Extend endpoint capabilities using Microsoft Intune Suite
- Deliver cloud-hosted desktops using Azure Virtual Desktop and Windows 365
These learning paths cover all the aspects needed to manage modern devices, protect corporate resources, automate management processes, and optimize the user digital experience using Microsoft 365 and Microsoft Intune.
MD-102 Course Content – Official Program
Unit 1. Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID
- Module 1. Understand endpoint management strategies and Microsoft Intune
- Module 2. Configure Microsoft Entra ID for device and policy management
- Module 3. Manage device identity and authentication using Microsoft Entra ID
- Module 4. Plan and implement device enrollment using Microsoft Intune
- Module 5. Deploy Windows devices using Windows Autopilot
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Lab 1. Fundamentals: identity, enrollment, and Windows Autopilot
- Exercise 1. Configure users and groups
- Exercise 2. Configure administrative delegation
- Exercise 3. Configure device registration and settings
- Exercise 4. Configure Windows enrollment policies
- Exercise 5. Enroll Windows devices
- Exercise 6. Configure Windows Autopilot
Unit 2. Manage and maintain devices using Microsoft Intune
- Module 1. Configure device profiles and manage policies using Microsoft Intune
- Module 2. Monitor and maintain devices using Microsoft Intune
- Module 3. Manage Windows updates and lifecycle using Microsoft Intune
- Module 4. Troubleshoot devices and policies using Microsoft Intune
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Lab 2. Manage and maintain devices
- Exercise 1. Create configuration profiles
- Exercise 2. Configure compliance policies
- Exercise 3. Analyze Group Policy objects
- Exercise 4. Configure Windows Update management
- Exercise 5. Enable Endpoint Analytics and proactive remediations
- Exercise 6. Use the troubleshooter pane
Unit 3. Manage applications using Microsoft Intune
- Module 1. Deploy and manage applications using Microsoft Intune
- Module 2. Deploy application protection and security using Microsoft Intune
- Module 3. Manage application lifecycle and user experience using Microsoft Intune
- Module 4. Monitor and optimize application performance using Microsoft Intune
- Module 5. Manage Microsoft Store for Business applications
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Lab 3. Manage applications
- Exercise 1. Deploy Microsoft Store applications
- Exercise 2. Package and deploy a Win32 application
- Exercise 3. Deploy Microsoft 365 Apps
- Exercise 4. Use the Microsoft Store for Business
- Exercise 5. Configure application replacement
- Exercise 6. Create an app protection policy
- Exercise 7. Monitor application deployment and troubleshoot errors
Unit 4. Protect devices using Microsoft Intune
- Module 1. Deploy Microsoft Defender for Endpoint using Microsoft Intune
- Module 2. Deploy device encryption and security policies using Microsoft Intune
- Module 3. Deploy advanced threat protection using Microsoft Intune and Microsoft Defender
- Module 4. Enforce compliance and remediate security issues using Microsoft Intune
- Module 5. Protect mobile access using Microsoft Tunnel
- Module 6. Deploy Microsoft Cloud PKI
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Lab 4. Protect devices
- Exercise 1. Integrate Microsoft Defender for Endpoint
- Exercise 2. Deploy endpoint security policies
- Exercise 3. Configure encryption with BitLocker
- Exercise 4. Deploy Microsoft Tunnel Gateway
- Exercise 5. Deploy Microsoft Cloud PKI
- Exercise 6. Monitor security posture and compliance
Who is the Microsoft MD-102 course designed for?
The MD-102 Course: Microsoft 365 Endpoint Administrator is designed for IT professionals responsible for implementing, managing, and protecting devices and applications within modern Microsoft 365 environments.
It is particularly suitable for Endpoint Administrators, Microsoft 365 administrators, system administrators, advanced support technicians, digital workplace engineers, and professionals responsible for managing Windows, macOS, iOS, and Android devices in business organizations.
It is also an excellent option for specialists who want to deepen their knowledge of Microsoft Intune, Microsoft Entra ID, Windows Autopilot, and Microsoft Defender for Endpoint, acquiring skills to manage hybrid and distributed work environments.
MD-102 Course Objectives and What You Will Learn
By the end of the MD-102 course, you will be able to implement, manage, protect, and optimize corporate devices and applications using Microsoft Intune and Microsoft 365 modern management technologies.
- Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID.
- Enroll and configure corporate devices centrally.
- Implement and manage Windows Autopilot.
- Manage business applications on different types of devices.
- Protect devices and data using security and compliance policies.
- Manage Microsoft Defender for Endpoint.
- Automate management tasks using PowerShell and Microsoft Graph.
- Implement modern work solutions using Windows 365 and Azure Virtual Desktop.
- Monitor, optimize, and maintain large-scale Microsoft 365 environments.
- Prepare for the Microsoft 365 Certified: Endpoint Administrator Associate certification.
Microsoft Learn MD-102 Collection Elements
The official Microsoft Learn collection associated with the MD-102 course includes the following learning paths:
- Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID
- Manage and maintain devices using Microsoft Intune
- Manage applications using Microsoft Intune
- Protect devices using Microsoft Intune
- Automate and optimize endpoint management using Microsoft Intune
- Operational excellence and preparation using Microsoft Intune
- Extend endpoint capabilities using Microsoft Intune Suite
- Deliver cloud-hosted desktops using Azure Virtual Desktop and Windows 365
These learning paths cover all the aspects needed to manage modern devices, protect corporate resources, automate management processes, and optimize the user digital experience using Microsoft 365 and Microsoft Intune.
MD-102 Course Content – Official Program
Unit 1. Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID
- Module 1. Understand endpoint management strategies and Microsoft Intune
- Module 2. Configure Microsoft Entra ID for device and policy management
- Module 3. Manage device identity and authentication using Microsoft Entra ID
- Module 4. Plan and implement device enrollment using Microsoft Intune
- Module 5. Deploy Windows devices using Windows Autopilot
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Lab 1. Fundamentals: identity, enrollment, and Windows Autopilot
- Exercise 1. Configure users and groups
- Exercise 2. Configure administrative delegation
- Exercise 3. Configure device registration and settings
- Exercise 4. Configure Windows enrollment policies
- Exercise 5. Enroll Windows devices
- Exercise 6. Configure Windows Autopilot
Unit 2. Manage and maintain devices using Microsoft Intune
- Module 1. Configure device profiles and manage policies using Microsoft Intune
- Module 2. Monitor and maintain devices using Microsoft Intune
- Module 3. Manage Windows updates and lifecycle using Microsoft Intune
- Module 4. Troubleshoot devices and policies using Microsoft Intune
-
Lab 2. Manage and maintain devices
- Exercise 1. Create configuration profiles
- Exercise 2. Configure compliance policies
- Exercise 3. Analyze Group Policy objects
- Exercise 4. Configure Windows Update management
- Exercise 5. Enable Endpoint Analytics and proactive remediations
- Exercise 6. Use the troubleshooter pane
Unit 3. Manage applications using Microsoft Intune
- Module 1. Deploy and manage applications using Microsoft Intune
- Module 2. Deploy application protection and security using Microsoft Intune
- Module 3. Manage application lifecycle and user experience using Microsoft Intune
- Module 4. Monitor and optimize application performance using Microsoft Intune
- Module 5. Manage Microsoft Store for Business applications
-
Lab 3. Manage applications
- Exercise 1. Deploy Microsoft Store applications
- Exercise 2. Package and deploy a Win32 application
- Exercise 3. Deploy Microsoft 365 Apps
- Exercise 4. Use the Microsoft Store for Business
- Exercise 5. Configure application replacement
- Exercise 6. Create an app protection policy
- Exercise 7. Monitor application deployment and troubleshoot errors
Unit 4. Protect devices using Microsoft Intune
- Module 1. Deploy Microsoft Defender for Endpoint using Microsoft Intune
- Module 2. Deploy device encryption and security policies using Microsoft Intune
- Module 3. Deploy advanced threat protection using Microsoft Intune and Microsoft Defender
- Module 4. Enforce compliance and remediate security issues using Microsoft Intune
- Module 5. Protect mobile access using Microsoft Tunnel
- Module 6. Deploy Microsoft Cloud PKI
-
Lab 4. Protect devices
- Exercise 1. Integrate Microsoft Defender for Endpoint
- Exercise 2. Deploy endpoint security policies
- Exercise 3. Configure encryption with BitLocker
- Exercise 4. Deploy Microsoft Tunnel Gateway
- Exercise 5. Deploy Microsoft Cloud PKI
- Exercise 6. Monitor security posture and compliance
Unit 5. Automate and optimize endpoint management with Microsoft Intune
- Module 1. Automate endpoint management with PowerShell and Microsoft Graph
- Module 2. Optimize device management with artificial intelligence and Copilot tools
- Module 3. Monitor and optimize endpoint performance with Microsoft Intune
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Lab 5. Automate and operate, part 1
- Exercise 1. Automate tasks with Microsoft Graph PowerShell
- Exercise 2. Implement proactive remediation
Unit 6. Promote operational excellence and readiness with Microsoft Intune
- Module 1. Implement reporting and data visibility with Microsoft Intune
- Module 2. Apply role-based access control and administrative delegation in Microsoft Intune
- Module 3. Maintain tenant health and support readiness
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Lab 5. Automate and operate, part 2
- Exercise 3. Assign and end-to-end verify a delegated support team role
- Exercise 4. Monitor audit logs and operational health
- Exercise 5. Use built-in Microsoft Intune reports
Unit 7. Expand endpoint capabilities with Microsoft Intune Suite
- Module 1. Explore Microsoft Intune Suite capabilities
- Module 2. Implement remote assistance scenarios with Microsoft Intune
- Module 3. Analyze advanced device signals with Microsoft Intune Suite
- Module 4. Evaluate Endpoint Privilege Management with Microsoft Intune
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Lab 6. Expand capabilities, part 1
- Exercise 1. Configure Endpoint Privilege Management
- Exercise 2. Implement Remote Help
- Exercise 3. Use Advanced Analytics and Device Query
Unit 8. Provide cloud-hosted desktops with Azure Virtual Desktop and Windows 365
- Module 1. Explore Windows 365 for cloud device deployment
- Module 2. Configure and manage Windows 365 with Microsoft Intune
- Module 3. Explore Azure Virtual Desktop scenarios
- Module 4. Integrate Azure Virtual Desktop with Microsoft Intune
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Lab 6. Expand capabilities, part 2
- Exercise 4. Explore cloud device provisioning with Windows 365
- Exercise 5. Explore enrolling Azure Virtual Desktop session hosts
Our differentiator: Hands-on labs
One of the main differentiating values of the MD-102: Microsoft 365 Endpoint Administrator course is its practical approach based on labs that replicate real-world business management scenarios. Through guided exercises, participants learn to deploy, manage, protect, and optimize corporate devices using Microsoft Intune, Microsoft Entra ID, Microsoft Defender, and other technologies in the Microsoft 365 ecosystem.
The labs allow you to gain practical experience in managing Windows, macOS, iOS, and Android endpoints, applying procedures used daily by system administrators and digital workplace managers in modern organizations.
| Nanfor labs |
Technical skills developed |
Practical learning outcome |
| Prepare the modern management infrastructure |
Microsoft Entra ID configuration, device preparation, identity management, and business enrollment. |
Ability to prepare a modern device management infrastructure in Microsoft 365 environments. |
| Enroll and manage devices with Microsoft Intune |
Enrollment of Windows, Android, iOS, and macOS devices, centralized management, and inventory control. |
Implementation of a unified management solution for business devices. |
| Implement Windows Autopilot |
Configuration of deployment profiles, automated deployment, and device provisioning. |
Ability to automate the initial delivery and configuration of corporate devices. |
| Manage business applications |
Distribution, updating, and management of applications with Microsoft Intune. |
Secure and centralized deployment of corporate applications. |
| Configure profiles and device compliance |
Creation of configuration profiles, compliance policies, and corporate standard controls. |
Ensure that devices meet the organization's security and governance requirements. |
| Protect devices with Microsoft Defender for Endpoint |
Implementation of advanced protection capabilities, threat detection, and incident response. |
Increase the security of business devices against modern threats. |
| Manage access and protect identities |
Configuration of conditional access, multi-factor authentication, and security policies. |
Control user and device access to corporate resources. |
| Automate with PowerShell and Microsoft Graph |
Automation of administrative tasks and advanced Microsoft 365 management. |
Reduce repetitive tasks and optimize large-scale device management. |
| Manage Windows 365 and Azure Virtual Desktop |
Configuration of cloud desktops and modern virtualization scenarios. |
Implement virtual desktop solutions for corporate users. |
| Monitor and optimize endpoints |
Monitoring, reporting, incident analysis, and continuous improvement. |
Improve performance, stability, and the end-user experience. |
Thanks to these labs, participants gain practical experience in modern management of business devices, developing skills directly applicable to real management and security projects.
Course language
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Course: English / Spanish
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Labs: English / Spanish
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Nanfor, Microsoft's official IT training center
Nanfor is a custom IT training center specializing in technology training for professionals and businesses, and it is officially certified by Microsoft as:
- Microsoft Solutions Partner – Training Services
- Microsoft Cloud Partner
These certifications attest that Nanfor meets Microsoft's standards for delivering technical courses, using Microsoft content and Microsoft Certified Trainers (MCTs), ensuring quality, continuous updates, and alignment with certifications.
Frequently asked questions about the MD-102 course
What is the Microsoft 365 Endpoint Administrator MD-102 course?
The Microsoft 365 Endpoint Administrator MD-102 course is official Microsoft training focused on the modern management of devices, applications, and identities using Microsoft Intune, Microsoft Entra ID, and other Microsoft 365 endpoint management solutions.
What is the Microsoft 365 Endpoint Administrator MD-102 certification used for?
The MD-102 certification validates knowledge for implementing, managing, and protecting corporate devices in Microsoft 365 environments. It is aimed at professionals responsible for managing endpoints, applications, and business security policies.
Is the Microsoft 365 Endpoint Administrator MD-102 course official from Microsoft?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course is official Microsoft training based on Microsoft Learn and aligned with the Microsoft 365 Certified: Endpoint Administrator Associate certification.
How does the Microsoft 365 Endpoint Administrator MD-102 course differ from other Microsoft certifications?
The MD-102 course specializes in the modern management of devices and applications using Microsoft Intune and Microsoft Entra ID. Unlike other certifications focused on cloud infrastructure or productivity, it focuses on the management and protection of the digital workplace.
Is the Microsoft 365 Endpoint Administrator MD-102 course eligible for FUNDAE subsidies?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course is eligible for FUNDAE subsidies for businesses, allowing them to fully or partially recover the training investment depending on the available credits.
How long is the Microsoft 365 Endpoint Administrator MD-102 course?
The MD-102 course lasts 100 hours and includes official Microsoft content, hands-on labs, and activities focused on the modern management of business devices.
Is the Microsoft 365 Endpoint Administrator MD-102 course included in Nanfor's LaaS?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course can be part of Nanfor's LaaS programs, facilitating continuous access to specialized training in Microsoft 365, security, and endpoint management.
What technical level does the Microsoft 365 Endpoint Administrator MD-102 course require?
The MD-102 course is aimed at an intermediate level. Previous experience with Microsoft 365, Windows device management, Microsoft Entra ID, and basic security and system administration concepts is recommended.
What career opportunities does the Microsoft 365 Endpoint Administrator MD-102 course offer?
The MD-102 course allows you to develop skills for roles such as Endpoint Administrator, Microsoft 365 Administrator, Systems Administrator, Workplace Engineer, Support Engineer, or business device and application modern management specialist.