MS-102: Microsoft 365 Administrator

MS-102 Course: Microsoft 365 Administrator

This course covers the following key elements of Microsoft 365 administration :

• tenant management
• identity synchronization
• security and compliance

In Microsoft 365 tenant management, you'll learn how to configure your Microsoft 365 tenant , including your organization profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You'll then transition to Microsoft 365 configuration, with a primary focus on setting up Office client connectivity. Finally, you'll see how to manage user-controlled client installations of Microsoft 365 Apps for enterprise deployments.

Next, we'll take a detailed look at Microsoft 365 identity synchronization, focusing on Azure Active Directory Connect and Connect Cloud Sync . You'll learn how to plan and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

In the Microsoft 365 security management section, we begin by examining the common types of threat vectors and data breaches that organizations face today. You'll then see how Microsoft 365 security solutions address each of these threats. You'll be introduced to Microsoft Secure Score and Azure Active Directory Identity Protection . Next, you'll learn how to manage Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you'll be introduced to the various reports that monitor an organization's security posture. Afterward, you'll move from security services to threat intelligence—specifically, through Microsoft 365 Defender, Microsoft Defender for Cloud, and Microsoft Defender for Endpoint.

Once we've reviewed the Microsoft 365 security suite, we'll examine the key components of Microsoft 365 compliance management. We'll begin with an introduction to all the key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). We'll then delve deeper into archiving and retention, paying particular attention to Microsoft Purview internal risk management, information barriers, and DLP policies. Finally, we'll explore how to implement these compliance features using sensitivity labels and data classification.

Online course with a free certification exam included. Don't miss this opportunity! The exam is valued at €126 + VAT and is included at no extra cost.

Promotion valid until June 30, 2026. One-opportunity exam available only in Virtual - E-learning format. Not applicable to Self-Learning format.

Level: Intermediate - Product: Microsoft 365 - Role: Administrator

Course aimed at

This course is designed for individuals who aspire to the role of Microsoft 365 Enterprise administrator and have completed at least one of the Microsoft 365 role-based administrator certification paths.

Elements of the MS-102 training

• Configure your Microsoft 365 experience
• Manage users, licenses, and email contacts in Microsoft 365
• Manage groups in Microsoft 365
• Add a custom domain in Microsoft 365
• Configure client connectivity to Microsoft 365
• Configure administrative roles in Microsoft 365
• Manage tenant health and services in Microsoft 365
• Deploy Microsoft 365 Apps for enterprise
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
• Explore identity synchronization
• Prepare for identity synchronization to Microsoft 365
• Implement directory synchronization tools
• Manage synchronized identities
• Manage secure user access in Microsoft 365
• Examine threat vectors and data breaches
• Explore the Zero Trust security model
• Explore security solutions in Microsoft 365 Defender
• Examine Microsoft Secure Score
• Examine Privileged Identity Management
• Examine Azure Identity Protection
• Examine Exchange Online Protection
• Examine Microsoft Defender for Office 365
• Secure attachment management
• Manage Secure Links
• Explore threat intelligence in Microsoft 365 Defender
• Implement app protection by using Microsoft Defender for Cloud Apps
• Implementing endpoint protection using Microsoft Defender for the endpoint
• Implement threat protection by using Microsoft Defender for Office 365
  

Course Content MS-102: Microsoft 365 Administrator

Topic1: Configure your Microsoft 365 experience

• Configure your Microsoft 365 experience
• Lab 1-Exercise 1 – Initialize your Microsoft 365 Tenant
• Manage users, licenses, and email contacts in Microsoft 365
• Manage groups in Microsoft 365
• Lab 1-Exercise 2 – Manage users and groups
• Add a custom domain in Microsoft 365
• Lab 1-Exercise 3 – Add a custom domain
• Configure client connectivity to Microsoft 365

Topic 2: Manage your Microsoft 365 tenant

• Configure administrative roles in Microsoft 365
• Lab 2-Exercise 1 – Manage administration delegation
• Manage tenant health and services in Microsoft 365
• Lab 2-Exercise 2 – Monitor and troubleshoot Microsoft 365
• Deploy Microsoft 365 Apps for enterprise
• Lab 2-Exercise 3 – Install Microsoft 365 Apps for enterprise
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

Topic 3: Implement identity synchronization

• Explore identity synchronization
• Prepare for identity synchronization to Microsoft 365
• Implement directory synchronization tools
• Lab 3-Exercise 1 – Prepare for identity synchronization
• Manage synchronized identities
• Lab 3-Exercise 2 – Implement identity synchronization
• Manage secure user access in Microsoft 365
• Lab 3-Exercise 3 – Manage secure user access

Topic 4: Explore security metrics in Microsoft 365 Defender

• Examine threat vectors and data breaches
• Explore the Zero Trust security model
• Explore security solutions in Microsoft 365 Defender
• Examine Microsoft Secure Score
• Examine Privileged Identity Management
• Lab 4-Exercises 1 through 3 – PIM Approval
• Examine Azure Identity Protection

Topic 5: Manage your security services in Microsoft Defender

• Examine Exchange Online Protection
• Examine Microsoft Defender for Office 365
• Manage Safe Attachments
• Lab 5-Exercise 1 – Implement a Safe Attachments policy
• Manage Safe Links
• Lab 5-Exercise 2 – Implement a Safe Links policy

Topic 6: Implement threat protection by using Microsoft 365 Defender

• Explore threat intelligence in Microsoft 365 Defender
• Lab 6-Exercises 1 through 4 – Implement Threat Intelligence
• Implement app protection by using Microsoft Defender for Cloud Apps
• Implement endpoint protection by using Microsoft Defender for Endpoint
• Implement threat protection by using Microsoft Defender for Office 365
• Lab 6-Exercises 5 and 6 – Implement Threat Intelligence

Topic 7: Explore data governance in Microsoft 365

• Examine data governance solutions in Microsoft Purview
• Explore archiving and records management in Microsoft 365
• Explore retention in Microsoft 365
• Lab 7-Exercises 1 and 2 – Implement Data Governance
• Explore Microsoft Purview Message Encryption
• Lab 7-Exercise 3 – Create message encryption rules

Topic 8: Implement compliance in Microsoft 365

• Explore compliance in Microsoft 365
• Implement Microsoft Purview Insider Risk Management
• Implement Microsoft Purview Information Barriers
• Explore Microsoft Purview Data Loss Prevention
• Implement Microsoft Purview Data Loss Prevention
• Lab 8-Exercises 1 and 2 – Implement DLP Policies

Topic 9: Manage compliance in Microsoft 365

• Implement data classification of sensitive information
• Explore sensitivity labels
• Implement sensitivity labels
• Lab 9 -Exercise 1 – Implement sensitivity labels

Prerequisites

Before attending this course, students must have:

• A role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
• Proficient knowledge of DNS and basic functional experience with Microsoft 365 services.
• A competent knowledge of general IT practices.
• Practical knowledge of PowerShell

Language

• Course: Spanish/English
• Labs: English (the instructions can be translated into Spanish)

Related Microsoft certification: Microsoft 365 Certified: Administrator Expert

Complete a prerequisite:

• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft 365 Certified: Teams Administrator Associate (MS-700 Managing Microsoft Teams)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300: Identity and Access Administrator Associate)
• Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400: Microsoft Information Protection Administrator)

Take an exam:

• Microsoft 365 Administrator (MS-102: Microsoft 365 Administrator)

Obtain certification:

• Microsoft 365 Certified: Administrator Expert