MS-4019: Transform your everyday business processes with agents

Course MS-4019: Transform your everyday business processes with agents

In this course you will examine no-code agents in Microsoft 365 Copilot Chat and SharePoint and explore how Microsoft 365 enterprise users can create, manage, and use them.

Level: Beginner - Role: Administrator, Professional User, Developer, Student - Product: Microsoft 365, Office 365

Course aimed at

This course is designed to show everyday business users how they can create, manage, and use no-code agents in Microsoft 365 Copilot Chat and SharePoint to transform their everyday business processes.

Objectives of the MS-4019 training

• Understanding the role of agents in Microsoft 365: Learn how agents function as intelligent assistants integrated into SharePoint and Copilot Chat, offering real-time support, task automation, and assisted navigation.

• Create and manage agents without programming: Develop practical skills to design, test, and manage agents using no-code tools available in the Microsoft 365 environment.

• Sharing and using agents in collaborative environments: Explore how users can share agents with their teams and use them to improve collaboration and operational efficiency.

MS-4019 Course Content

Module 1: Introduction to Agents

• Introduction
  
• What are agents?
  
• Who can create and use agents?
  
• Explore the advantages of using agents
  
• Improving collaboration through agents
  
• Examine IT governance controls for agents

Module 2: Exploring previously created Microsoft 365 Copilot agents

• Introduction
  
• Analyst Agent Examination
  
• Exercise: Using the analyst agent
  
• Investigator's agent examination
  
• Exercise: Use of the investigator's agent
  
• Visual Generator Agent Examination
  
• Prompt Coach Agent Exam
  
• Idea Coach Agent Exam
  
• Examine the writing advisor agent
  
• Exercise: Use of an agent of your choice

Module 3: Compiling and managing an agent

• Introduction
  
• Examine the tools used to create agents
  
• Explore the components of an agent
  
• Creating an agent in Copilot Chat: Part 1
  
• Creating an agent in Copilot Chat: part 2
  
• Exercise: Creating a Copilot Chat Agent
  
• Creating an agent in SharePoint
  
• Exercise: Creating a SharePoint Framework client-side web part
  
• Agent testing and editing
  
• Agent Management

Module 4: Sharing and using agents

• Introduction
  
• Share an agent with other users
  
• Share an agent in Microsoft Teams
  
• Interact with agents

Prerequisites

• Basic functional experience with Microsoft 365 services.
  
• Expert knowledge of general IT practices.

Language

• Course: English / Spanish