PL-7008: Create copilots with Copilot Studio

Course PL-7008: Create copilots with Copilot Studio

Introduction to Copilot Creation with Microsoft Copilot Studio . This course provides an introduction to copilot creation . You will learn important concepts, such as how to create topics that will be used to generate conversations. You will learn how to create custom entities that can be applied within topics to extract information. Finally, you will learn how to use variables to capture and store information in a copilot.

Intermediate - Application Developer - Administrator - Microsoft Copilot

Copilot Studio - Creating Copilots - Artificial Intelligence - Conversational Automation - Power Platform - Enterprise Bots - AI Agents - Low-Code Development - Microsoft Copilot

Course aimed at

• Developers: Professionals who seek to create customized conversational solutions.
• Functional consultants: Experts who advise companies on how to optimize their processes through the implementation of AI solutions.
• Business analysts: Those interested in improving the interaction between users and systems.
• Automation specialists: People who want to automate processes and provide intelligent support within their organization.

Objectives of the PL-7008 training

• Design intelligent conversational experiences: You will learn to create personalized agents that interact effectively with users.
• Connect data and actions from multiple sources: You will discover how to integrate data and actions from various sources to improve the functionality of your copilots.
  
• Customize copilot capabilities: You will learn how to adjust your copilots' capabilities to suit specific business scenarios.
  
• Use generative AI: You will implement generative AI features to improve copilot responses and interaction.

Course Content PL-7008 Creating Agents in Microsoft Copilot Studio

Unit 1: Introduction to Microsoft Copilot Studio

• Introduction to working with environments
  
• Create agents and work with the Microsoft Copilot Studio interface
  
• Create topics
  
• Improve productivity with generative AI
  
• Test your agents
  
• Publish agents and analyze performance
  
• Exercise: Create an agent with Microsoft Copilot Studio

Unit 2: Managing Themes in Microsoft Copilot Studio

• Working with agent-related issues
  
• Bot Framework Capabilities
  
• Branching out a topic
  
• Create themes for existing support content
  
• Working with alternative system themes
  
• Manage topics

Unit 3: Working with entities and variables in Microsoft Copilot Studio

• Working with entities
  
• Customized entities
  
• Using entities in conversations
  
• Working with variables
  
• Reusing variables in themes

Unit 4: Improving Microsoft Copilot Studio Agents

• Use Power Automate to add actions
  
• Agent actions
  
• Transfer conversations to agents using the Omnichannel Customer Service Platform
  
• Create themes for existing support content
  
• Type of triggers
  
• Analyze agent performance

Unit 5: Creating an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
  
• Create and modify themes
  
• Add inputs, variables, and conditions
  
• Call an action to extract data from Dataverse for Teams
  
• Publish and share a new agent

Prerequisites

Be familiar with Microsoft Copilot Studio.

Language

• Course: English / Spanish
  

Microsoft Applied Skills

This course is part of the Microsoft Applied Skills Credentials.

To obtain this Microsoft Applied Skills credential, students demonstrate the ability to create copilots using Microsoft Copilot Studio.

Applied Skills: Explore all credentials in one guide