Course AB-620 – Design and build AI agent solutions with Microsoft Copilot Studio
The course AB-620: Design and build integrated AI agent solutions in Copilot Studio is an official Microsoft training course focused on developing intelligent agents integrated into the Microsoft 365 and Power Platform ecosystem. This course provides the knowledge needed to design, build, and deploy solutions based on generative AI and automation using Copilot Studio.
During the training, participants learn to create agents that interact with business data, automate processes, and improve productivity in real-world environments. The course is aimed at roles such as developers, technical consultants, and solutions architects working on digital transformation projects with AI in the enterprise.
The practical value of course AB-620 lies in its direct application: it allows you to design agent solutions that optimize management, automate tasks, and improve decision-making on Microsoft platforms. As an official Microsoft course, it guarantees up-to-date content aligned with industry standards. In addition, this training is eligible for FUNDAE subsidies, making it easier to incorporate into corporate training plans.
Overview of Course AB-620
Course AB-620: Design and build integrated AI agent solutions in Copilot Studio is an official Microsoft training course focused on designing and developing solutions based on artificial intelligence agents within the Microsoft ecosystem. This course allows participants to understand how to use Copilot Studio, along with Microsoft 365, Power Platform, and Azure tools, to create intelligent solutions tailored to business needs.
Throughout the training, students will learn to design conversational agents, integrate business data, and automate internal processes, facilitating the creation of solutions that improve productivity and operational efficiency. The course delves into real-world scenarios where agents interact with users, systems, and data sources, adding value in areas such as support, analysis, and task automation.
This course is especially aimed at technical roles such as developers, consultants, and solutions architects looking to implement generative AI solutions in the enterprise. Its practical approach allows you to apply the knowledge directly to real digital transformation projects based on Microsoft Copilot and intelligent agents.
Virtual course with certification exam included free of charge. Don't miss this opportunity! The exam is valued at €126 + VAT and is included at no additional cost.
Promotion valid until December 31, 2026. One exam attempt available only in Virtual - Distance Learning mode. Not applicable to Self-Learning mode.
What is the Microsoft AB-620 certification used for in a professional environment?
The AB-620 certification, focused on designing and developing intelligent agents with Microsoft Copilot Studio within the Microsoft 365 and Power Platform ecosystem, allows professionals to specialize in creating artificial intelligence solutions applied to business. This certification meets a growing market demand: automating processes, improving user interaction, and leveraging business data through AI agents.
It is aimed at technical roles such as developers, functional consultants, solutions architects, and automation specialists who participate in digital transformation projects. In business environments, it is applied to creating virtual assistants, automating internal tasks, integrating systems, and improving operational efficiency through intelligent agents that interact with multiple data sources.
At a professional level, course AB-620 improves employability by positioning the individual as a specialist in AI applied to business processes and automation. It allows you to move into strategic roles, adding value to real projects by developing scalable, efficient solutions aligned with Microsoft technologies.
Professional applications of AI agent solutions in Copilot Studio
AI agent solutions developed with Copilot Studio, within the Microsoft 365 and Power Platform ecosystem, allow companies to automate processes, improve user interaction, and optimize information management. In the context of course AB-620, these technologies are applied in real projects where intelligent agents interact with business data and corporate systems to complete tasks autonomously.
In business environments, AI agents are used to automate workflows, develop virtual assistants for internal or external support, and facilitate decision-making through contextual access to data. For example, they can automate administrative processes, integrate with business applications in Dynamics 365, or analyze information in Microsoft 365 to generate intelligent, data-driven responses. In addition, they improve operational management by connecting multiple systems and simplifying repetitive tasks.
Course AB-620 provides a practical approach focused on implementing these agents in real-world scenarios, allowing professionals to design scalable solutions that increase productivity, optimize processes, and add direct value to business automation and artificial intelligence projects.
What official Microsoft courses and certifications at Nanfor include
The training includes Microsoft Learn material, presentations by expert instructors, authorized labs, specialized tutoring, personalized sessions with an expert instructor, certification preparation, and a certificate of completion, combining institutional content with Nanfor's expert support.
Learn all the components
Advantages of AB-620 training
- Specialization in AI agents with Copilot Studio: Develop intelligent solutions in Microsoft 365 and Power Platform.
- Business process automation: Create agents that optimize tasks and workflows.
- Integration with corporate data and systems: Connect with business applications and information sources.
- Practical approach focused on real projects: Direct application in business and digital transformation environments.
- Aligned with official Microsoft technology: Up-to-date content based on Copilot and advanced AI solutions.
Prerequisites
To get the most out of course AB‑620, the following is recommended:
- Previous experience with Microsoft Copilot Studio or Power Platform
- Knowledge of Microsoft 365 and cloud environments in Azure
- Familiarity with system integration using REST APIs and connectors
- Intermediate knowledge of generative artificial intelligence (Generative AI, LLM, RAG)
- Basic experience in prompt engineering and AI solution design
Preparation for the Microsoft AB-620 certification
Nanfor's AB‑620 training prepares you for the official Microsoft Certified: AI Agent Builder Associate certification, validating the skills needed to design, develop, integrate, and manage artificial intelligence agent solutions in business environments using Microsoft Copilot Studio and its integration with Microsoft 365, Power Platform, and Azure.
⏱️
Course duration:
100 hours
🔑
Classroom access:
3 months
General course information
Who is course AB-620 by Microsoft aimed at?
- Developers and AI developers who create solutions with intelligent agents.
- Technical consultants and solutions architects in Microsoft 365 and Azure
- Power Platform and Copilot Studio professionals
- Automation and digital transformation specialists
- Profiles with experience in generative AI and system integration
- Companies developing enterprise-level AI agent solutions
Course AB-620 objectives and what you will learn
Upon completion of course AB‑620, the participant will be able to:
- Design and develop artificial intelligence agents in Microsoft Copilot Studio
- Create AI solutions focused on automating business processes
- Integrate agents with corporate systems using APIs, connectors, and Azure services
- Build advanced and multi‑agent solutions in business environments
- Implement security, governance, and responsible AI use strategies
Elements of the Microsoft Learn AB-620 collection
- Design and configure agents in Microsoft Copilot Studio (GitHub Copilot)
- Automate business processes with workflows and agents in Microsoft Copilot Studio (GitHub Copilot)
- Integrate agents with business systems in Microsoft Copilot Studio (GitHub Copilot)
- Design and create connected agent solutions in Microsoft Copilot Studio (GitHub Copilot)
- Evaluate, publish, and manage agents in Microsoft Copilot Studio (GitHub Copilot)
Course AB-620 Content – Official Program
Unit 1: Design and configure agents in Microsoft Copilot Studio (GitHub Copilot)
- Explore Microsoft Copilot Studio and agent runtimes
- Manage agent usage and costs in Microsoft Copilot Studio
- Create instruction-based agents in Microsoft Copilot Studio
- Design reusable behaviors with skills in Microsoft Copilot Studio
-
Practice: Select a runtime for a business scenario
-
Lab 1: Design and configure an agent for the GitHub Copilot runtime
- Create a Power Platform environment
- Create a solution to manage agent components
- Create an agent and configure its identity, memory, and security
- Create reusable behaviors using skills
Unit 2: Automate business processes with workflows and agents in Microsoft Copilot Studio (GitHub Copilot)
- Automate agent tasks with workflows in Microsoft Copilot Studio
- Add human intervention steps to workflows in Microsoft Copilot Studio
-
Optional practice: Create an agent and a task notification workflow
-
Lab 2: Add workflows to the agent
- Create a workflow that writes to Dataverse and sends a confirmation email
- Add human approval to a workflow
- Monitor workflow runs
Unit 3: Integrate agents with business systems in Microsoft Copilot Studio (GitHub Copilot)
- Design integration strategies for agents in Microsoft Copilot Studio (GitHub Copilot)
- Ground agents with business knowledge in Microsoft Copilot Studio (GitHub Copilot)
- Extend agents with tools in Microsoft Copilot Studio (GitHub Copilot)
- Connect agents to MCP servers in Microsoft Copilot Studio (GitHub Copilot)
- Connect agents to Microsoft IQ in Microsoft Copilot Studio (GitHub Copilot)
-
Lab 3: Integrate knowledge and tools
- Connect an agent to Dataverse data
- Add an MCP server as an agent tool
- Add a connector operation as an agent tool and audit the tool inventory
Unit 4: Design and create multi‑agent solutions in Microsoft Copilot Studio (GitHub Copilot)
- Design multi‑agent solutions in Microsoft Copilot Studio
- Create connected agent solutions in Microsoft Copilot Studio (GitHub Copilot)
-
Lab 4: Configure a multi‑agent solution
- Create and configure a specialized agent
- Create a workflow and associate it with a specialized agent
- Connect a specialized agent to the orchestrator and perform end-to-end testing
Unit 5: Evaluate, publish, and manage agents in Microsoft Copilot Studio (GitHub Copilot)
- Design a governance and security strategy for agents in Microsoft Copilot Studio
- Design a responsible AI strategy for agents in Microsoft Copilot Studio
- Evaluate agents in Microsoft Copilot Studio (GitHub Copilot)
- Publish and deploy agents to Microsoft Copilot Studio channels (GitHub Copilot)
- Monitor and improve agents in Microsoft Copilot Studio (GitHub Copilot)
- Implement application lifecycle management for agents in Microsoft Copilot Studio with Power Platform
-
Lab 5: Evaluate, publish, and manage
- Evaluate an agent using a selected set of tests
- Publish and deploy an agent to end-user interfaces
- Monitor KPIs, credits, and transcripts of a published agent
Our differentiator: Practical labs
Course AB-620 includes official practical labs that allow you to apply the concepts covered in guided scenarios. These activities help students consolidate technical skills, verify configuration behavior, and gain experience in creating and integrating agents before applying these capabilities to business projects.
Course language
- Course: English / Spanish
- Labs: English / Spanish
Want to take this course? Request information now
If you want to take this training virtually, you can purchase it at the top of the product page. If you have any questions, contact us.
If you want to take it in person or remotely, contact us:
Nanfor, official Microsoft IT training center
Nanfor is a custom IT training center specializing in technology training for professionals and businesses, and it is officially accredited by Microsoft as:
- Microsoft Solutions Partner – Training Services
- Microsoft Cloud Partner
These accreditations certify that Nanfor meets Microsoft standards for delivering technical courses using Microsoft content and Microsoft Certified Trainers (MCTs), ensuring quality, continuous updates, and alignment with certifications.
Frequently asked questions about course AB-620
What is the Microsoft Copilot Studio AB-620 course?
The AB-620 course is an official Microsoft training focused on the design and development of artificial intelligence agent solutions using Microsoft Copilot Studio within the Microsoft 365 and Power Platform ecosystem.
What is the Microsoft AB-620 certification in Copilot Studio used for?
The AB-620 certification validates the ability to design, build, and integrate AI agents in business environments, enabling the automation of processes and the development of intelligent solutions connected to corporate data and systems.
Is the Microsoft AB-620 course on AI agents in Copilot Studio official?
Yes. The AB-620 course is an official Microsoft training, based on Microsoft Learn and aligned with best practices for developing AI solutions in business environments.
What is the difference between the Microsoft Copilot Studio AB-620 course and other Microsoft certifications?
The AB-620 course focuses specifically on the creation of integrated artificial intelligence agents and multi-agent solutions, while other certifications focus on development, data, or cloud system administration.
Is the Microsoft Copilot Studio AB-620 course eligible for FUNDAE funding?
Yes. The AB-620 course is eligible for FUNDAE funding, subject to the company's requirements and conditions according to current regulations.
What is the duration and access period of the Microsoft Copilot Studio AB-620 course?
The AB-620 course has an approximate duration of 100 hours and offers access to the classroom for 3 months, allowing you to progress through the training flexibly.
Is the Microsoft Copilot Studio AB-620 course included in Nanfor's LaaS?
Yes. The AB-620 course is part of Nanfor's LaaS Cert service, allowing access to this and other official Microsoft training in a flexible format.
What technical level is required for the Microsoft Copilot Studio AB-620 course?
The AB-620 course is aimed at an intermediate to advanced level, intended for professionals with prior knowledge in Power Platform, Azure, or artificial intelligence solution development.
What career opportunities does the Microsoft Copilot Studio AB-620 course offer?
The AB-620 course provides access to roles such as AI developer, technical consultant, solutions architect, or automation specialist with intelligent agents in business environments.
