AB-900 Course: Introduction to Microsoft 365 and AI Administration
The AB-900 course: Introduction to Microsoft 365 and AI Administration is an official Microsoft training course designed to provide an overview of Microsoft 365 administration, Microsoft Copilot, and the artificial intelligence capabilities integrated into the Microsoft ecosystem. This training is part of the preparation path for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.
The training focuses on the fundamentals of Microsoft 365, cloud service administration, security, identity, and artificial intelligence capabilities using Microsoft Copilot and AI agents. Participants will learn how to manage, secure, and monitor Microsoft 365 environments prepared to leverage new enterprise artificial intelligence functionalities.
The course is aimed at administrators, technical support professionals, Microsoft 365 managers, consultants, and professionals who wish to understand the fundamental principles of Copilot and AI agent administration within an organization. Its practical approach allows for obtaining a solid foundation for working with Microsoft's productivity and artificial intelligence technologies.
Additionally, this course is official from Microsoft and subsidizable through FUNDAE, facilitating the acquisition of fundamental knowledge about Microsoft 365, cloud administration, and enterprise artificial intelligence solution management.
Course Overview
The AB-900: Introduction to Microsoft 365 and AI Administration course provides the fundamental knowledge necessary to understand how to manage, secure, and maintain Microsoft 365 services in modern enterprise environments, including new artificial intelligence capabilities through Microsoft Copilot and intelligent agents.
During the training, participants will explore the main Microsoft 365 services, identity and access concepts, security and compliance capabilities, as well as the fundamentals of Copilot and AI agent administration. The responsibilities associated with protecting, monitoring, and governing artificial intelligence-based solutions will also be addressed.
The training combines Microsoft 365 administration fundamentals with introductory knowledge about enterprise artificial intelligence, providing a solid foundation for understanding how organizations can implement, secure, and manage Microsoft environments prepared for the adoption of Copilot and other generative AI solutions.
What is the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification for in a professional environment?
The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification validates the fundamental knowledge required to manage, secure, and monitor Microsoft 365 environments prepared for the use of Microsoft Copilot and artificial intelligence agents. It is aimed at professionals involved in the adoption, administration, or support of AI solutions within modern organizations.
This certification is especially relevant for Microsoft 365 administrators, technical support professionals, system administrators, technology consultants, and digital productivity managers. In a business environment, this knowledge helps to understand how to manage Microsoft 365 services, protect identities, manage access to corporate resources, and ensure the secure use of artificial intelligence capabilities.
Obtaining this certification improves employability and provides a solid base for continuing to develop competencies in cloud administration, security, business productivity, and artificial intelligence. Furthermore, it allows for understanding the role of Microsoft Copilot and intelligent agents within the digital transformation processes of organizations.
Professional applications of Microsoft 365, Microsoft Copilot, and AI agent administration
Microsoft 365, together with Microsoft Copilot and artificial intelligence agents, allows organizations to improve productivity, automate tasks, and provide intelligent assistance to users and work teams. These technologies are integrated into widely used business applications to optimize processes and facilitate collaboration.
In companies, Microsoft 365 is used to manage productivity services, manage identities, protect corporate information, and facilitate hybrid work. For its part, Microsoft Copilot helps generate content, summarize information, analyze data, and automate tasks, while AI agents expand these capabilities through the execution of specific processes and workflows.
The AB-900 course provides a practical introduction to these environments, helping to understand how artificial intelligence solutions are managed, protected, and monitored within Microsoft 365. These capabilities support digital transformation initiatives and improve the adoption of AI technologies in a secure and efficient manner.
What official Microsoft courses and certifications at Nanfor include
The training includes material from Microsoft Learn, presentations by expert tutors, authorized labs, specialized tutoring, and certification preparation.
Nanfor combines official Microsoft content with expert support, allowing for training oriented toward practical application in real business environments.
Learn about all the components
Benefits of AB-900 training
Training in AB-900: Introduction to Microsoft 365 and AI Administration provides a solid understanding of the fundamentals of Microsoft 365, Microsoft Copilot, and artificial intelligence agent administration, helping professionals prepare for AI-driven business environments.
- Understand the fundamentals of Microsoft 365 and its productivity ecosystem.
- Know the capabilities of Microsoft Copilot and artificial intelligence agents.
- Learn the basic principles of Microsoft 365 administration.
- Understand the management of identities, users, and access to business resources.
- Explore security, compliance, and data protection concepts.
- Identify administrative responsibilities in generative AI environments.
- Understand how organizations securely adopt Microsoft Copilot.
- Obtain a solid foundation for advancing toward Microsoft certifications and specializations.
In addition, this training allows for understanding how Microsoft 365 and artificial intelligence work together to improve productivity, optimize processes, and facilitate the digital transformation of organizations.
Prerequisites
The AB-900 course is designed as fundamental-level training and does not require prior experience in advanced Microsoft 365 administration or specialized technical knowledge.
However, it is advisable to have basic familiarity with:
- Microsoft 365 applications.
- General concepts of cloud computing.
- Business environments and digital productivity.
- Basic user and service administration.
- Introductory artificial intelligence concepts.
The training is especially oriented toward junior administrators, technical support professionals, consultants, digital productivity managers, and anyone interested in understanding the fundamentals of Microsoft 365, Copilot, and the administration of artificial intelligence solutions.
Preparation for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification
This AB-900: Introduction to Microsoft 365 and AI Administration course prepares for the official Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification, providing the fundamental knowledge required to manage, protect, and monitor Microsoft 365 environments prepared for Microsoft Copilot and artificial intelligence agents.
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Course duration:
70 hours
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Access to classroom:
2 months
General Course Information
Who is the Microsoft AB-900 course for?
The AB-900: Introduction to Microsoft 365 and AI Administration course is aimed at professionals who wish to acquire a fundamental understanding of Microsoft 365, Microsoft Copilot, and the administration of artificial intelligence agents within business environments.
It is especially suitable for junior administrators, technical support professionals, functional consultants, digital productivity managers, Microsoft 365 specialists, and professionals involved in artificial intelligence adoption initiatives within their organizations.
It is also an excellent option for those who wish to start their Microsoft certification journey in the field of Microsoft 365, Copilot, and AI solution administration, acquiring a solid foundation before advancing to more specialized training.
Objectives of the AB-900 course and what you will learn
Upon finishing the AB-900 course, you will understand the fundamentals of Microsoft 365, Microsoft Copilot, and the administration of artificial intelligence agents, as well as the basic principles of security, identity, and governance applied to modern business environments.
- Understand the architecture and core services of Microsoft 365.
- Explore the capabilities of Microsoft Copilot within the business environment.
- Identify the role of artificial intelligence agents in Microsoft 365.
- Understand the fundamental concepts of identity and access.
- Know the security and compliance capabilities of Microsoft 365.
- Learn the basic principles of user, group, and resource administration.
- Understand how to protect and monitor AI-ready environments.
- Explore the responsibilities associated with the administration of Copilot and intelligent agents.
- Identify best practices for the secure adoption of artificial intelligence.
- Prepare for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.
Elements of the Microsoft Learn AB-900 collection
The official Microsoft Learn collection associated with the AB-900 course includes the following training paths:
- Explore Microsoft 365 administration
- Explore Microsoft 365 Copilot and AI agent administration
These training paths provide an overview of Microsoft 365 administration, the fundamentals of identity and security, the capabilities of Microsoft Copilot, and the responsibilities associated with the governance and administration of artificial intelligence agents in business environments.
AB-900 Course Content – Official Program
Explore Microsoft 365 administration
Module 1: Introduction to core Microsoft 365 services and administration controls
- Introduction to core services and administration controls
- Microsoft 365 ecosystem
- Microsoft 365 admin center and key tools
- Exchange, Teams, and SharePoint
- Security, identity, and compliance fundamentals
- Role-Based Access Control (RBAC)
- Demonstration: Microsoft 365 admin center
- Module assessment
- Summary
Module 2: Security fundamentals in Microsoft 365
- Introduction to security fundamentals
- Zero Trust security model
- Implementing Zero Trust in Microsoft 365
- Threat protection and intelligence
- Identity and authentication
- Access and permissions management
- Identity administration in Microsoft Entra
- Troubleshooting and identity security monitoring
- Demonstration: Microsoft Entra admin center
- Module assessment
- Summary
Module 3: Data protection and governance in Microsoft 365
- Introduction to data protection and governance
- Microsoft Purview and data governance
- Data risk identification and response
- Compliance, AI-powered data discovery, and eDiscovery
- Access governance and oversharing in SharePoint
- Data protection in Microsoft 365 Copilot
- Demonstration: Microsoft Purview portal
- Module assessment
- Summary
Module 4: Review
Explore Microsoft 365 Copilot and agent administration
Module 1: Introduction to Microsoft 365 Copilot and agents
- Introduction to Copilot and agents
- Architecture and capabilities
- Licensing models
- Deployment strategies
- Real-world use cases
- Module assessment
Summary
Module 2: Basic administrative tasks for Microsoft 365 Copilot
- License management and billing
- Monitoring and adjusting Copilot usage
- Usage tracking and adoption
- Copilot prompt governance
- Operational best practices
- Demonstration of administrative tasks
- Module assessment
- Summary
Module 3: Basic administrative tasks for Microsoft 365 Copilot agents
- Creating agents in Copilot Chat and SharePoint
- Testing and editing agents
- Access and permissions management
- Agent approval and governance
- Monitoring and managing the agent lifecycle
- Demonstration: Creating an agent in Copilot Chat
- Module assessment
- Summary
Module 4: Review
Language
- Course: English / Spanish
- Labs: English / Spanish
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Nanfor, official Microsoft ICT training center
Nanfor is a custom ICT training center, specializing in technological training for professionals and companies, and is officially approved by Microsoft as:
- Microsoft Solutions Partner – Training Services
- Microsoft Cloud Partner
These accreditations certify that Nanfor meets Microsoft's standards for delivering technical training, using Microsoft content and Microsoft Certified Trainers (MCTs), ensuring quality, continuous updates, and alignment with certifications.
Frequently asked questions about the AB-900 course
What is the Microsoft 365, Copilot and AI Agent Administration AB-900 course?
The Microsoft 365, Copilot and AI Agent Administration AB-900 course is official Microsoft training that provides foundational knowledge of Microsoft 365, Microsoft Copilot, identity, security, and administration of enterprise AI-ready environments.
What is the purpose of the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification associated with the AB-900 course?
The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification validates fundamental knowledge for administering, securing, and monitoring Microsoft 365 environments that use Microsoft Copilot and artificial intelligence agents.
Is the Microsoft 365, Copilot and AI Agent Administration AB-900 course an official Microsoft course?
Yes. The AB-900 course is official Microsoft training based on Microsoft Learn and aligned with the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.
How does the Microsoft 365, Copilot and AI Agent Administration AB-900 course differ from other Microsoft certifications?
The AB-900 course is aimed at a fundamental level and combines Microsoft 365 knowledge with concepts of Copilot and AI agent administration. Unlike more advanced certifications, it provides a general overview focused on the adoption and basic administration of these technologies.
Is the Microsoft 365, Copilot and AI Agent Administration AB-900 course eligible for FUNDAE funding?
Yes. The Microsoft 365, Copilot and AI Agent Administration AB-900 course is eligible for funding through FUNDAE for companies, allowing for the full or partial recovery of the investment made in training based on available credits.
What is the duration of the Microsoft 365, Copilot and AI Agent Administration AB-900 course?
The duration of the AB-900 course will depend on the delivery method selected. The training combines official Microsoft Learn content, hands-on activities, and exercises focused on the administration of Microsoft 365 and artificial intelligence solutions.
Is the Microsoft 365, Copilot and AI Agent Administration AB-900 course included in Nanfor's LaaS?
Yes. The Microsoft 365, Copilot and AI Agent Administration AB-900 course can be part of Nanfor's LaaS programs, facilitating continuous access to specialized training in Microsoft 365, productivity, security, and artificial intelligence.
What technical level does the Microsoft 365, Copilot and AI Agent Administration AB-900 course require?
The AB-900 course is intended for a basic level. It does not require prior experience in advanced administration or programming knowledge, although it is recommended to have familiarity with Microsoft 365 and general enterprise technology concepts.
What career opportunities does the Microsoft 365, Copilot and AI Agent Administration AB-900 course offer?
The AB-900 course allows for the acquisition of skills useful for profiles such as junior Microsoft 365 administrator, support technician, functional consultant, digital productivity specialist, or professionals participating in Microsoft Copilot and AI adoption initiatives within the organization.
