MD-102: Microsoft 365 Endpoint Administrator Course
The MD-102: Microsoft 365 Endpoint Administrator course is an official Microsoft training program designed for professionals responsible for managing, securing, and optimizing devices, applications, and users within Microsoft 365 environments. The training focuses on modern endpoint management using Microsoft Intune, Microsoft Entra ID, and other key solutions within the Microsoft ecosystem.
Microsoft 365 provides the necessary tools for unified management of Windows, macOS, iOS, and Android devices, enabling the implementation of security policies, application management, automated deployments, and control over access to corporate resources. These capabilities are fundamental for organizations adopting hybrid work models and requiring centralized management of their devices.
The course is aimed at Microsoft 365 administrators, Endpoint Administrators, system administrators, and IT professionals responsible for managing the lifecycle of business devices. Its practical approach allows for efficient deployment, management, and protection of endpoints using the latest Microsoft technologies.
Furthermore, this course is an official Microsoft course and is eligible for FUNDAE funding, facilitating preparation for the Microsoft 365 Certified: Endpoint Administrator Associate certification.
Course Overview
The MD-102: Microsoft 365 Endpoint Administrator course provides the necessary skills to plan, implement, and manage modern device and application management strategies within Microsoft 365. The training is aligned with the current responsibilities of an Endpoint Administrator role and the objectives of the official Microsoft certification.
During the course, participants will learn to prepare device infrastructures using Microsoft Intune and Microsoft Entra ID, implement enrollment and configuration processes, manage corporate applications, and secure corporate devices and data. Advanced capabilities such as Windows Autopilot, Microsoft Defender for Endpoint, Microsoft Security Copilot, Windows 365, and Azure Virtual Desktop are also covered.
The training combines administration, automation, security, and operational optimization, enabling endpoints to be managed at scale and consistent policies to be applied across different device types. These capabilities help organizations improve security, regulatory compliance, and user experience in modern Microsoft 365 environments.
Virtual course with included certification exam as a gift. Don't miss this opportunity! The exam is valued at €126 + VAT and is included at no additional cost.
Promotion valid until December 31, 2026. One-attempt exam available only in Virtual - Tele-training mode. Not applicable to Self-Learning mode.
What is the purpose of the Microsoft MD-102 certification in the professional environment?
The MD-102: Microsoft 365 Endpoint Administrator certification allows professionals to accredit specialized skills in the administration, protection, and management of corporate devices within Microsoft 365 environments. It is aimed at professionals responsible for implementing modern endpoint management strategies using Microsoft Intune, Microsoft Entra ID, and the security and management tools of the Microsoft ecosystem.
In the job market, this certification is especially relevant for roles such as Endpoint Administrator, Systems Administrator, Microsoft 365 Administrator, Workplace Engineer, Support Engineer, and IT professionals responsible for managing business devices and applications. Organizations demand specialists capable of managing Windows, macOS, iOS, and Android devices while maintaining high levels of security, compliance, and productivity.
Obtaining the MD-102 certification improves employability and facilitates specialization in modern workstation management. It also allows participation in device modernization projects, Microsoft Intune implementation, hybrid work adoption, and corporate data protection using Microsoft technologies.
Professional applications of Microsoft 365, Microsoft Intune, and Microsoft Entra ID
Microsoft 365, together with Microsoft Intune and Microsoft Entra ID, constitutes a comprehensive platform for managing devices, users, applications, and security policies within modern organizations. These technologies enable centralized management of access to corporate resources from multiple devices and locations.
In business environments, these solutions are used to automate device deployment through Windows Autopilot, manage corporate applications, implement security policies, control mobile devices, and protect access to organizational resources. They also facilitate the administration of hybrid environments and support remote and flexible work models.
The MD-102 course allows these capabilities to be applied in real-world scenarios, helping administrators manage the complete lifecycle of corporate devices, improve endpoint security, and optimize users' digital experience through modern management based on Microsoft 365.
What is included in official Microsoft courses and certifications at Nanfor
The training includes Microsoft Learn material, expert tutor presentations, authorized labs, specialized tutorials, and certification preparation.
Nanfor combines official Microsoft content with expert guidance, enabling training oriented towards practical application in real business environments.
Learn about all components
Benefits of MD-102 training
The MD-102: Microsoft 365 Endpoint Administrator training allows you to acquire the necessary skills to administer, protect, and optimize corporate devices within modern Microsoft 365 environments, using unified administration tools and enterprise security.
- Manage Windows, macOS, iOS, and Android devices using Microsoft Intune.
- Implement modern endpoint management strategies.
- Automate device deployment using Windows Autopilot.
- Manage corporate applications and their secure distribution.
- Apply security and compliance policies in Microsoft 365.
- Protect devices using Microsoft Defender for Endpoint.
- Manage identities and access using Microsoft Entra ID.
- Optimize endpoint administration through automation and advanced tools.
Additionally, this training provides practical experience in modern enterprise device management, helping organizations improve security, productivity, and user experience in hybrid and remote work environments.
Prerequisites
To get the most out of the MD-102 course, it is recommended to have prior experience in Microsoft system administration and general knowledge of Microsoft 365 and business devices.
It is especially advisable to have knowledge of:
- Microsoft 365 and enterprise productivity services.
- Microsoft Entra ID (Azure Active Directory).
- Windows operating systems.
- Basic device and user administration.
- General security and compliance concepts.
- Fundamentals of enterprise networking.
The course is aimed at Microsoft 365 administrators, system administrators, advanced IT support professionals, digital workplace engineers, and specialists responsible for managing corporate devices and applications.
Preparation for Microsoft MD-102 certification
This course, MD-102: Microsoft 365 Endpoint Administrator, prepares you for the official Microsoft 365 Certified: Endpoint Administrator Associate certification, providing the necessary knowledge to administer devices, applications, identities, and security policies using Microsoft Intune, Microsoft Entra ID, and modern management solutions within Microsoft 365.
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Course Duration:
100 hours
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Classroom Access:
3 months
Who is the Microsoft MD-102 course for?
The MD-102: Microsoft 365 Endpoint Administrator course is aimed at IT professionals responsible for implementing, managing, and securing devices and applications within modern Microsoft 365 environments.
It is especially suitable for Endpoint Administrators, Microsoft 365 administrators, system administrators, advanced support technicians, digital workplace engineers, and professionals responsible for managing Windows, macOS, iOS, and Android devices in enterprise organizations.
It is also an excellent option for specialists who want to delve deeper into Microsoft Intune, Microsoft Entra ID, Windows Autopilot, and Microsoft Defender for Endpoint, acquiring skills to manage hybrid and distributed work environments.
MD-102 Course Objectives and What You Will Learn
By the end of the MD-102 course, you will be able to implement, manage, secure, and optimize corporate devices and applications using Microsoft Intune and modern management technologies within Microsoft 365.
- Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID.
- Enroll and configure corporate devices centrally.
- Implement and manage Windows Autopilot.
- Manage enterprise applications across different device types.
- Protect devices and data using security and compliance policies.
- Administer Microsoft Defender for Endpoint.
- Automate administration tasks using PowerShell and Microsoft Graph.
- Implement modern work solutions using Windows 365 and Azure Virtual Desktop.
- Monitor, optimize, and maintain Microsoft 365 environments at scale.
- Prepare for the Microsoft 365 Certified: Endpoint Administrator Associate certification.
Elements of the Microsoft Learn MD-102 collection
The official Microsoft Learn collection associated with the MD-102 course includes the following learning paths:
- Prepare the infrastructure for devices using Microsoft Intune and Microsoft Entra ID
- Manage and maintain devices using Microsoft Intune
- Manage applications using Microsoft Intune
- Secure devices using Microsoft Intune
- Automate and optimize endpoint management using Microsoft Intune
- Support operational excellence and readiness using Microsoft Intune
- Extend endpoint capabilities using Microsoft Intune Suite
- Deliver cloud-hosted desktops using Azure Virtual Desktop and Windows 365
These learning paths cover all the necessary aspects for managing modern devices, securing corporate resources, automating management processes, and optimizing the digital experience of users through Microsoft 365 and Microsoft Intune.
MD-102 Course Content – Official Program
Unit 1. Prepare device infrastructure using Microsoft Intune and Microsoft Entra ID
- Module 1. Understand endpoint management strategies and Microsoft Intune
- Module 2. Configure Microsoft Entra ID for device and policy management
- Module 3. Manage device identity and authentication using Microsoft Entra ID
- Module 4. Plan and implement device enrollment using Microsoft Intune
- Module 5. Implement Windows devices using Windows Autopilot
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Lab 1. Fundamentals: Identity, Enrollment, and Windows Autopilot
- Exercise 1. Configure users and groups
- Exercise 2. Configure administrative delegation
- Exercise 3. Configure device registration and settings
- Exercise 4. Configure Windows enrollment policies
- Exercise 5. Enroll Windows devices
- Exercise 6. Configure Windows Autopilot
Unit 2. Manage and maintain devices using Microsoft Intune
- Module 1. Configure device profiles and manage policies using Microsoft Intune
- Module 2. Monitor and maintain devices using Microsoft Intune
- Module 3. Manage Windows updates and lifecycle using Microsoft Intune
- Module 4. Troubleshoot devices and policies using Microsoft Intune
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Lab 2. Manage and maintain devices
- Exercise 1. Create configuration profiles
- Exercise 2. Configure compliance policies
- Exercise 3. Analyze Group Policy objects
- Exercise 4. Configure Windows Update management
- Exercise 5. Enable Endpoint Analytics and proactive remediations
- Exercise 6. Use the troubleshooting dashboard
Unit 3. Manage applications using Microsoft Intune
- Module 1. Deploy and manage applications using Microsoft Intune
- Module 2. Implement application protection and security using Microsoft Intune
- Module 3. Manage application lifecycle and user experience using Microsoft Intune
- Module 4. Monitor and optimize application performance using Microsoft Intune
- Module 5. Manage Enterprise App Catalog applications
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Lab 3. Manage applications
- Exercise 1. Deploy Microsoft Store apps
- Exercise 2. Package and deploy a Win32 application
- Exercise 3. Deploy Microsoft 365 Apps
- Exercise 4. Use the Enterprise App Catalog
- Exercise 5. Configure application supersedence
- Exercise 6. Create an application protection policy
- Exercise 7. Monitor application deployment and troubleshoot errors
Unit 4. Protect devices using Microsoft Intune
- Module 1. Implement Microsoft Defender for Endpoint using Microsoft Intune
- Module 2. Implement device encryption and security policies using Microsoft Intune
- Module 3. Implement advanced threat protection using Microsoft Intune and Microsoft Defender
- Module 4. Enforce compliance and remediate security issues using Microsoft Intune
- Module 5. Secure mobile access using Microsoft Tunnel
- Module 6. Implement Microsoft Cloud PKI
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Lab 4. Protect devices
- Exercise 1. Integrate Microsoft Defender for Endpoint
- Exercise 2. Implement endpoint security policies
- Exercise 3. Configure encryption with BitLocker
- Exercise 4. Implement Microsoft Tunnel Gateway
- Exercise 5. Implement Microsoft Cloud PKI
- Exercise 6. Monitor security posture and compliance
Unit 5. Automate and optimize endpoint management using Microsoft Intune
- Module 1. Automate endpoint management using PowerShell and Microsoft Graph
- Module 2. Optimize device management using artificial intelligence and Copilot tools
- Module 3. Monitor and optimize endpoint performance using Microsoft Intune
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Lab 5. Automate and operate, part 1
- Exercise 1. Automate tasks with Microsoft Graph PowerShell
- Exercise 2. Implement proactive remediations
Unit 6. Foster operational excellence and readiness using Microsoft Intune
- Module 1. Implement reporting and data visibility using Microsoft Intune
- Module 2. Apply role-based access control and administrative delegation in Microsoft Intune
- Module 3. Maintain tenant health and support readiness
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Lab 5. Automate and operate, part 2
- Exercise 3. Assign and end-to-end check a delegated support team role
- Exercise 4. Monitor audit logs and operational status
- Exercise 5. Use Microsoft Intune's built-in reports
Unit 7. Extend endpoint capabilities using Microsoft Intune Suite
- Module 1. Explore Microsoft Intune Suite capabilities
- Module 2. Implement remote assistance scenarios using Microsoft Intune
- Module 3. Analyze advanced device signals using Microsoft Intune Suite
- Module 4. Evaluate Endpoint Privilege Management using Microsoft Intune
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Lab 6. Extend capabilities, part 1
- Exercise 1. Configure Endpoint Privilege Management
- Exercise 2. Implement Remote Help
- Exercise 3. Use Advanced Analytics and Device Query
Unit 8. Provide cloud-hosted desktops using Azure Virtual Desktop and Windows 365
- Module 1. Explore Windows 365 for cloud PC deployment
- Module 2. Configure and manage Windows 365 using Microsoft Intune
- Module 3. Explore Azure Virtual Desktop scenarios
- Module 4. Integrate Azure Virtual Desktop with Microsoft Intune
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Lab 6. Extend capabilities, part 2
- Exercise 4. Explore cloud PC provisioning with Windows 365
- Exercise 5. Explore Azure Virtual Desktop session host enrollment
Our differentiating factor: Hands-on labs
One of the main differentiating values of the MD-102: Microsoft 365 Endpoint Administrator course is its practical approach based on labs that replicate real business administration scenarios. Through guided exercises, participants learn to deploy, manage, secure, and optimize corporate devices using Microsoft Intune, Microsoft Entra ID, Microsoft Defender, and other technologies from the Microsoft 365 ecosystem.
The labs provide practical experience in managing Windows, macOS, iOS, and Android endpoints, applying procedures used daily by system administrators and digital workplace managers in modern organizations.
| Nanfor Labs |
Technical skills developed |
Practical learning outcome |
| Prepare modern management infrastructure |
Microsoft Entra ID configuration, device preparation, identity management, and corporate registration. |
Ability to prepare a modern device management infrastructure in Microsoft 365 environments. |
| Enroll and manage devices using Microsoft Intune |
Enrollment of Windows, Android, iOS, and macOS devices, centralized management, and inventory control. |
Implementation of a unified corporate device management solution. |
| Deploy Windows Autopilot |
Configuration of deployment profiles, automated deployment, and device provisioning. |
Ability to automate the delivery and initial configuration of corporate computers. |
| Manage enterprise applications |
Distribution, update, and management of applications using Microsoft Intune. |
Deployment of corporate applications securely and centrally. |
| Configure device profiles and compliance |
Creation of configuration profiles, compliance policies, and corporate standards control. |
Ensure devices meet the organization's security and governance requirements. |
| Protect devices using Microsoft Defender for Endpoint |
Implementation of advanced protection capabilities, threat detection, and incident response. |
Increase the security of corporate devices against modern threats. |
| Manage access and identity protection |
Configuration of conditional access, multi-factor authentication, and security policies. |
Control user and device access to corporate resources. |
| Automation using PowerShell and Microsoft Graph |
Automation of administrative tasks and advanced Microsoft 365 management. |
Reduce repetitive tasks and optimize large-scale device management. |
| Manage Windows 365 and Azure Virtual Desktop |
Configuration of cloud desktops and modern virtualization scenarios. |
Implement virtual workplace solutions for corporate users. |
| Monitor and optimize endpoints |
Monitoring, reporting, incident analysis, and continuous improvement. |
Improve performance, stability, and end-user experience. |
Thanks to these labs, participants gain practical experience in modern enterprise device management, developing skills directly applicable to real administration and security projects.
Course language
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Course: English / Spanish
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Labs: English / Spanish
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Nanfor, official Microsoft IT training center
Nanfor is a customized IT training center, specializing in technological training for professionals and companies, and is officially approved by Microsoft as:
- Microsoft Solutions Partner – Training Services
- Microsoft Cloud Partner
These approvals certify that Nanfor complies with Microsoft standards for delivering technical courses, using Microsoft content and Microsoft Certified Trainers (MCTs), ensuring quality, continuous updates, and alignment with certifications.
Frequently asked questions about the MD-102 course
What is the Microsoft 365 Endpoint Administrator MD-102 course?
The Microsoft 365 Endpoint Administrator MD-102 course is an official Microsoft training focused on modern device, application, and identity administration using Microsoft Intune, Microsoft Entra ID, and other Microsoft 365 endpoint management solutions.
What is the Microsoft 365 Endpoint Administrator MD-102 certification for?
The MD-102 certification validates knowledge to implement, manage, and secure corporate devices in Microsoft 365 environments. It is aimed at professionals responsible for managing endpoints, applications, and enterprise security policies.
Is the Microsoft 365 Endpoint Administrator MD-102 course official from Microsoft?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course is official Microsoft training based on Microsoft Learn and aligned with the Microsoft 365 Certified: Endpoint Administrator Associate certification.
How does the Microsoft 365 Endpoint Administrator MD-102 course differ from other Microsoft certifications?
The MD-102 course specializes in modern device and application administration using Microsoft Intune and Microsoft Entra ID. Unlike other certifications focused on cloud infrastructure or productivity, it focuses on the management and protection of the digital workplace.
Is the Microsoft 365 Endpoint Administrator MD-102 course eligible for FUNDAE subsidies?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course is eligible for FUNDAE subsidies for companies, allowing them to recover all or part of the investment made in training according to available credits.
What is the duration of the Microsoft 365 Endpoint Administrator MD-102 course?
The MD-102 course has a duration of 100 hours and includes official Microsoft content, practical labs, and activities focused on modern enterprise device management.
Is the Microsoft 365 Endpoint Administrator MD-102 course included in Nanfor's LaaS?
Yes. The Microsoft 365 Endpoint Administrator MD-102 course can be part of Nanfor's LaaS programs, facilitating continuous access to specialized training in Microsoft 365, security, and endpoint administration.
What technical level does the Microsoft 365 Endpoint Administrator MD-102 course require?
The MD-102 course is aimed at an intermediate level. Previous experience with Microsoft 365, Windows device administration, Microsoft Entra ID, and basic concepts of security and system administration is recommended.
What career opportunities does the Microsoft 365 Endpoint Administrator MD-102 course offer?
The MD-102 course allows for the development of skills for profiles such as Endpoint Administrator, Microsoft 365 Administrator, Systems Administrator, Workplace Engineer, Support Engineer, or specialist in modern enterprise device and application management.