MS-4019: Transform your everyday business processes with agents

Course MS-4019: Transform your everyday business processes with agents

In this course, you'll explore no-code agents in Microsoft 365 Copilot Chat and SharePoint and how Microsoft 365 business users can create, manage, and use them.

Level: Beginner - Role: Administrator, Professional User, Developer, Student - Product: Microsoft 365, Office 365 - Subject: Artificial Intelligence, Business Applications, Productivity

Course aimed at

This course is designed for everyday business users to see how they can create, manage, and use no-code agents in Microsoft 365 Copilot Chat and SharePoint to transform their everyday business processes.

MS-4019 Training Objectives

• Understanding the role of agents in Microsoft 365: Learn how agents function as intelligent assistants integrated into SharePoint and Copilot Chat, providing real-time support, task automation, and assisted navigation.

• Create and manage agents without programming: Develop practical skills to design, test, and manage agents using no-code tools available in the Microsoft 365 environment.

• Sharing and Using Agents in Collaborative Environments: Explore how users can share agents with their teams and use them to improve collaboration and operational efficiency.

MS-4019 Course Content

Module 1: Introduction to Agents

• Introduction
  
• What are agents?
  
• Who can create and use agents?
  
• Explore the advantages of using agents
  
• Improving collaboration through agents
  
• Examine cyber governance controls for agents

Module 2: Exploring pre-built Microsoft 365 Copilot agents

• Introduction
  
• Analyst Agent Exam
  
• Exercise: Using the Analyst Agent
  
• Examination of the investigator's agent
  
• Exercise: Using the Researcher's Agent
  
• Visual Generator Agent Exam
  
• Prompt Coach Agent Exam
  
• Idea Coach Agent Exam
  
• Review the Writing Advisor agent
  
• Exercise: Using an agent of your choice

Module 3: Compiling and Managing an Agent

• Introduction
  
• Examine the tools used to create agents
  
• Explore the components of an agent
  
• Creating an Agent in Copilot Chat: Part 1
  
• Creating an Agent in Copilot Chat: Part 2
  
• Exercise: Creating a Copilot Chat Agent
  
• Creating an agent in SharePoint
  
• Exercise: Creating a SharePoint Framework Client-Side Web Part
  
• Testing and editing agents
  
• Agent Management

Module 4: Sharing and Using Agents

• Introduction
  
• Share an agent with other users
  
• Share an agent in Microsoft Teams
  
• Interact with agents

Prerequisites

• Basic functional experience with Microsoft 365 services.
  
• Expert knowledge of general IT practices.

Language

• Course: English / Spanish