Dynatrace Associate Certification

Dynatrace Associate Certification Course

The Dynatrace Associate course offers a fundamental understanding of the Dynatrace platform, geared towards professionals who want to get started in modern observability . Students will learn to install OneAgent , explore the interface, monitor applications and infrastructure, and understand the artificial intelligence engine ( Davis AI ).

Virtual course / teletraining - 150 hours - 100% creditable

Dynatrace Associate - Application Monitoring - IT Observability - APM Training - Digital Performance Analytics - Infrastructure Management - IT Automation - Dynatrace OneAgent - PurePath

Training objectives

• Understand the overall architecture of Dynatrace and its purpose.
• Install and validate OneAgent on different types of hosts.
• Navigate the interface to identify services, processes, and topologies.
• Monitor infrastructure, applications, and user experience.
• Interpret alerts, problems, and basic analyses from Davis AI.
• Create simple dashboards.
• Preparation for Dynatrace Associate certification.

Addressed to

• Technicians and analysts starting out in monitoring or APM.
  
• IT professionals who want to get started in application observability and performance.
  
• Support teams, NOC or helpdesk that need to understand Dynatrace at a functional level.
  
• Junior system administrators who have not previously worked with observability tools.
  
• Technology consultants who want to understand Dynatrace at an introductory level to include it in their projects.
  
• Developers or QA engineers who want to understand how their applications are monitored.

It is the ideal starting point for anyone who has not worked with Dynatrace or modern observability.

Dynatrace Associate Certification Course Content

1. Introduction to Dynatrace

• What is Dynatrace and what is it used for?

• Use cases: Observability, APM, infrastructure, digital experience.

• General architecture of the platform.

• Key components: Dynatrace Platform, OneAgent, ActiveGate, Davis AI.

• Differences between Dynatrace Full-Stack, Application-Only and Cloud-Native.

2. Architecture and Main Components

OneAgent

• What is OneAgent?

• How to install: physical hosts, VMs, containers, Kubernetes.

• OneAgent vs OneAgent Extension.

• OneAgent modules (processes, services, logs, user sessions).

ActiveGate

• What is it for (secure proxy)?

• Types: Environment ActiveGate, Cluster ActiveGate, Synthetic ActiveGate.

• Use cases: DMZ, Kubernetes, hybrid cloud.

Dynatrace Cluster / Environment

• What is an Environment?

• Access management, tokens, roles and permissions.

• Tenant concept.

3. Infrastructure Monitoring

• Host monitoring: CPU, memory, disks, network.

• Processes and services detected automatically.

• Monitoring containers and Kubernetes: pods, nodes, workloads.

• Cloud monitoring: AWS, Azure, GCP (native integrations).

• Key metrics and smart alerts.

4. Application Monitoring (APM)

• Automatic service detection.

• PurePaths: complete transaction traceability.

• Performance metrics: response times, throughput, errors.

• Self-instrumentation configuration.

• Identifying bottlenecks.

• Monitoring of databases and external services.

5. Digital Experience (DEM)

Real User Monitoring (RUM)

• What is RUM?

• Session capture, JS errors, load times.

• User Sessions and Session Replay (real interaction video).

Synthetic Monitoring

• Types of monitors: HTTP, Browser.

• Synthetic transactions.

• Availability and performance monitoring.

6. Davis AI (Artificial Intelligence Engine)

• What is Davis AI?

• How it automatically analyzes problems.

• Correlation of Root Cause Analysis (RCA).

• Noise reduction and false alerts.

• Real-world examples of automatic detection.

7. Alerts, Problems and Events

• Types of alerts and classification of problems.

• Automatic events and custom events.

• Alerting profiles.

• Alert integrations: Slack, Teams, PagerDuty, Opsgenie, webhook.

8. Dashboards & Data Explorer

• Create custom dashboards.

• Using Data Explorer.

• Metrics, dimensions, and visualizations.

• Dashboards for business teams, DevOps, SRE and support.

• Dynatrace Notebooks (if applicable, SaaS version).

9. Integrations and Extensibility

• Integration with CI/CD systems.

• Integration with DevOps tools and external observability.

• Dynatrace APIs: REST API and AutomationEngine.

• Extensions and custom metrics.

10. Security and Access Management

• Roles and permissions (IAM).

• Access tokens.

• Environmental safety.

• Audit and best practices.

11. Preparation for the Dynatrace Associate Exam

• Review of key concepts.

• Typical exam questions.

• Certification simulation.

• Tips for passing on the first try.

Expected Results

Upon completion of this content, the student will be able to:

• Understand how Dynatrace works at a functional and technical level.

• Install, configure, and verify OneAgent and ActiveGate.

• Monitor infrastructure, applications, and digital experience.

• Interpreting problems, alerts, and analyses from Davis AI.

• Design useful dashboards and communicate results.

• Prepare for Dynatrace Associate certification.

*Nanfor is not an official Dynatrace center

Prerequisites

• Basic IT knowledge.
• Basic familiarity with cloud.
• No prior experience with Dynatrace is required.
• Recommended: basic knowledge of monitoring.

Language

• Spanish / English