PL-7008: Create copilots with Copilot Studio

Course PL-7008: Create copilots with Copilot Studio

Introduction to Copilot Creation with Microsoft Copilot Studio . This course provides an introduction to copilot creation . You will learn important concepts, such as how to create topics that will be used to generate conversations. You will learn how to create custom entities that can be applied within topics to extract information. Finally, you will learn how to use variables to capture and store information in a copilot.

Intermediate - Application Developer - Administrator - Microsoft Copilot

Course aimed at

• Developers: Professionals who seek to create customized conversational solutions.
• Functional consultants: Experts who advise companies on how to optimize their processes through the implementation of AI solutions.
• Business analysts: Those interested in improving the interaction between users and systems.
• Automation specialists: People who want to automate processes and provide intelligent support within their organization.

Objectives of the PL-7008 training

• Design intelligent conversational experiences: You will learn to create personalized agents that interact effectively with users.
• Connect data and actions from multiple sources: You will discover how to integrate data and actions from various sources to improve the functionality of your copilots.
  
• Customize copilot capabilities: You will learn how to adjust your copilots' capabilities to suit specific business scenarios.
  
• Use generative AI: You will implement generative AI features to improve copilot responses and interaction.

Course content PL-7008

Module 1: Create an initial agent with Microsoft Copilot Studio

• Agent creation
  
• Creating agents using the conversational builder
  
• Generative responses
  
• Implement agents

Module 2: Managing Themes in Microsoft Copilot Studio

• Working with agent-related topics
  
• Branching out a topic
  
• Create themes for existing support content
  
• Working with system backup issues
  
• Manage topics

Module 3: Working with entities and variables in Microsoft Copilot Studio

• Working with entities
  
• Customized entities
  
• Using entities in conversations
  
• Working with variables
  
• Reusing variables across different topics

Module 4: Improving Microsoft Copilot Studio Agents

• Use Power Automate to add actions
  
• Agent actions
  
• Transfer conversations to agents via Omnichannel for customer service
  
• Create themes for existing support content
  
• Types of triggers
  
• Analyze agent performance

Module 5: Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
  
• Create and modify themes
  
• Add inputs, variables, and conditions
  
• Call an action to extract data from Dataverse for Teams
  
• Publish and share your new agent
  

Module 6: Guided Project: Creating Agents with Microsoft Copilot Studio

• Prepare
• Exercise: Create custom tables
  
• Exercise: Create an agent in Microsoft Copilot Studio with the new AI capabilities
  
• Exercise - Creating and managing themes
  
• Exercise: Configure generative AI

Prerequisites

Access Microsoft Copilot Studio .

Language

• Course: English / Spanish
  

Microsoft Applied Skills

This course is part of the Microsoft Applied Skills Credentials.

To obtain this Microsoft Applied Skills credential, students demonstrate the ability to create copilots using Microsoft Copilot Studio.

Applied Skills: Explore all credentials in one guide