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Contact us by email: info@nanforiberica.com , phone: +34 91 031 66 78 / +34 605 98 51 30, WhatsApp: +34 685 60 05 91 , or contact our offices
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AB-900 Course: Introduction to Microsoft 365 and AI administration
This course provides a comprehensive introduction to AI-powered agents, Copilot, and Microsoft 365. It introduces students to the fundamental concepts, core services, and administrative controls of Microsoft 365.
Next, it builds on this foundation by exploring how Copilot and agents can use artificial intelligence to automate tasks, improve collaboration, and personalize user experiences across the Microsoft 365 suite of applications.
Level: Beginner - Product: Microsoft 365, Microsoft 365 Copilot, Microsoft 365 Copilot Chat - Role: Administrator, Functional Consultant
Microsoft 365 Administration - AI in Microsoft 365 - Artificial Intelligence Fundamentals - Security Management - Business Productivity - Administrator Training
Course aimed at
This course is designed for entry-level professionals and technical professionals, as well as novice administrators, who want to understand Microsoft 365 and Microsoft 365 Copilot services. Students are introduced to the essential components, concepts, and functionalities they need to use and manage Microsoft 365, Copilot, and agents, with no prior hands-on experience required.
AB-900 Training Objectives
- Understand the fundamental concepts of Microsoft 365 and its administration.
- Explore how to integrate artificial intelligence (AI) into Microsoft 365 environments.
- Learn to configure and manage cloud services related to productivity and collaboration.
- Learn about AI tools applied to administration, including automation and security.
- Prepare the student to optimize business processes using Microsoft 365 and AI solutions.
Elements of the AB-900 formation
Exploring Microsoft 365 Management
- Exploring the Security Foundations of Microsoft 365 (10 modules)
- Introduction to Microsoft 365 Basic Services and Management Controls (8 modules)
- Microsoft 365 Data Protection and Control (8 modules)
Microsoft 365 Copilot exploration and agent management
- Microsoft 365 Copilot and Agent Exploration (9 modules)
- Perform basic administrative tasks for Microsoft 365 Copilot (8 modules)
- Perform basic administrative tasks for Microsoft 365 Copilot agents (10 modules)
AB-900 Course Content: Introduction to Microsoft 365 and AI Administration
Explore Microsoft 365 management
Module 1: Introduction to core Microsoft 365 services and management controls
- Introduction to core services and management controls
- Microsoft 365 Ecosystem
- Microsoft 365 admin center and key tools
- Exchange, Teams, and SharePoint
- Fundamentals of security, identity, and compliance
- Role-based access control (RBAC)
- Demonstration: Microsoft 365 Admin Center
- Module evaluation
- Summary
Module 2: Security Fundamentals in Microsoft 365
- Introduction to the fundamentals of security
- Zero Trust security model
- Implementing Zero Trust in Microsoft 365
- Threat protection and intelligence
- Identity and authentication
- Access and permissions management
- Identity Management in Microsoft Login
- Troubleshooting and identity security monitoring
- Demonstration: Microsoft Admin Center Login
- Module evaluation
- Summary
Module 3: Data Protection and Governance in Microsoft 365
- Introduction to data protection and governance
- Microsoft Purview and data governance
- Data risk identification and response
- Compliance, AI-powered data discovery, and eDiscovery
- Access governance and oversharing in SharePoint
- Data protection in Microsoft 365 Copilot
- Demonstration: Microsoft Purview Portal
- Module evaluation
- Summary
Module 4: Review
Explore Microsoft 365 Copilot management and agents
Module 1: Introduction to Microsoft 365 Copilot and Agents
- Introduction to Copilot and Agents
- Architecture and capabilities
- Licensing models
- Deployment strategies
- Real-world use cases
- Module evaluation
Summary
Module 2: Basic administrative tasks for Microsoft 365 Copilot
- License management and billing
- Monitoring and adjusting Copilot usage
- Usage and adoption monitoring
- Copilot Prompt Governance
- Best operating practices
- Demonstration of administrative tasks
- Module evaluation
- Summary
Module 3: Basic administrative tasks for Microsoft 365 Copilot agents
- Creating agents in Copilot Chat and SharePoint
- Agent testing and editing
- Access and permissions management
- Agent approval and governance
- Monitoring and management of the agent lifecycle
- Demonstration: Creating an agent in Copilot Chat
- Module evaluation
- Summary
Module 4: Review
Prerequisites
No advanced knowledge is required, but it is recommended:
- Basic familiarity with computers and the Internet.
- General knowledge of IT environments and business productivity.
No prior experience with Microsoft 365 or AI is necessary, although basic knowledge of administration and security concepts is helpful.
Language
- Course: English / Spanish
- Labs: English / Spanish
Microsoft Associate Certification: Azure Fundamentals
Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
Demonstrate how to admit, secure, and protect a Microsoft 365 AI-enabled environment.
Level: Beginner
Role: Administrator
Product: Azure AI Services
Subject: AI Business Solutions
